I've been to Nandos all over the world from - London to Cape Town and more and I just love the food they serve. But this Nandos on Chambers street was the worst ever in terms of everything right form food to service.
I collect points on my loyalty card on every visit and I was told here that they don't accept these cards in Scotland which was a disappointment but was still understandable. We ordered for a butterfly chicken and chicken liver portugese roll which took forever to come. When I asked the waitress 20 minutes later she gave me a 'do you think I care??' look. And, she didn't even bother to ask the kitchen staff about the order. Finally, the food arrived in about half an hour and the chicken liver was so dry it didn't have the regular sauce in it(I've had it loads of times in London and can't go wrong with that). I was very very unhappy with the visit and this has never happened to me before. Nandos is one restaurant which I always look forward to visiting. I've been to super busy Nandos branches and their staff has always served in reasonable time and with a smile. This is the first time I'm rating a chain restaurant on trip advisor because I just couldn't tolerate these low standards from Nandos. People should get the right value for the money they spend regardless of the location.