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Premier Inn Edinburgh City Centre (Princes Street) Hotel
Ranked #20 of 148 Hotels in Edinburgh
Certificate of Excellence
London, United Kingdom
1 review
“Good budget option”
Reviewed April 14, 2012

Clean and comfortable, service a little hit and miss at times but generally good. Great location at the end of Princes St.

Room Tip: Rooms at front have lovely castle view but are generally a little smaller and noisier.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IsaB943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,583 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (558)
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London, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 13, 2012

Premier Inn tends to be a good budget brand, but a recent stay at this Edinburgh Premier Inn (Princes Street) really was disappointing because of a catalogue of small errors that added up to being more than the sum of their parts.

We were greeted with a particularly impersonal check-in, where you are led through an automated cash-point style check-in procedure by assisting staff. The staff were well trained but appeared to be following a script, much the same way in which scripts are followed when phoning call centres. This only added to the utterly impersonal reception and was a bad start to the stay.

Our room had only one towel in it. If two people are sharing I would expect two towels. We tried to phone housekeeping to get a second towel. Unfortunately the phone didn't seem to work properly -nor was there a phone directory in our room. The climate control was also jammed in our room. All small things, but it's the detail that really counts in such a competitive market and these lacking details and impersonal nature of the service has put me off Premier Inn. I will now look for alternatives before staying in a Premier Inn again, which is a shame because I had been reasonably impressed by the brand until now...

Room Tip: You can't choose a room because they are pre-allocated by computer (at least this is what we wer...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2012

Lovely brand new Premier Inn, fantastic
for all Edinburgh has to offer. Located on floors 2-6 opposite the castle. Great value and really cannot fault it. Breakfast brilliant, though very busy as we were leaving, and lovely cheery reception staff who were very professional. Nice bar area with views. Would recommend for city break.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hitcha_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 12, 2012

We arrived at the hotel at 8.30am and asked the lady on reception if we could leave our luggage there until we could check in. She was fine with this and she made us feel very welcome. When we returned later in the day, check in was quick and again the reception staff were friendly. Our room/bathroom was very clean. Our view from the room looked on to a small courtyard. Food in the restaurant was good and the all you can eat breakfast is great value for money. The great thing about this hotel is the location. Its right in the city centre. The hotel is opposite the castle (the view of the castle from the hotel is amazing) and shops/pubs/restaurants are on the doorstep. Princes Park is across the road. Overall we had a fantastic break in Edinburgh and would definitely stay at this Premier Inn again.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 11, 2012

Brand new hotel so its mostly fresh and clean. On arrival we waited 10minutes before being spoken to. Got to the bedroom and first impressions were great. Went for dinner in the bar downstairs but had a bit of a wait and a mixed up food order, staff were friendly but chatting to each other more than their guests. Upon bed time we found make up stains on our bed sheets, these for sure had not been changed from the previous night!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Akaimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gateshead
2 reviews
Reviewed April 10, 2012

1 night 08 April 12, from our usual 5* Edinburgh we decided to stay at Premier Inn's new Princes Street hotel. From booking online and my first call to Laura, this hotel had all the qualities we required for a short stay. Friendly, comfortable and without question a quality experience which left us without hesitation to return in the future. Our spacious high floor room offered a superb view of Edinburgh Castle which you can also see from the restaurant. The reception/restaurant staff are the best!

Don't hesitate .... go see for yourself!

Room Tip: For couples, highest floor with castle view.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandancer26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bexhill, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 9, 2012

I didn't believe the adverts but I know know you get a quality nights sleep, the beds are excellent, the staff were really helpful and friendly but not in your face. The food was excellent, do have the eat-all-you-can breakfast and if, like me you were staying with three boys then it pays. You have everything on your doorstep and there is masses to do. We are beginning to wish we had more time here.

Room Tip: You don't need a car either, but be prepared for hills - seriously. This hotel is in the perfec...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Edinburgh City Centre (Princes Street) Hotel

Property: Premier Inn Edinburgh City Centre (Princes Street) Hotel
Address: 121-123 Princes Street, Edinburgh EH2 4AD, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Edinburgh
#12 Romantic Hotel in Edinburgh
#16 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn Edinburgh City Centre (Princes Street) Hotel 3*
Number of rooms: 97
Official Description (provided by the hotel):
As its name suggests, Premier Inn Hotel Edinburgh Central (Princes Street) is situated on one of the most famous streets in Scotland, if not the world. All the delights of Princes Street are literally on your doorstep, while all the heritage and landmarks of Edinburgh are just a few minutes away. Stroll along pedestrianised Princes St to enjoy top name brands on one side, and one top notch view of the park on the other. Walk the Royal Mile to visit Edinburgh Castle, a destination steeped in history. Step out in style if you're coming to enjoy Hogmanay or the Edinburgh Festival. Then turn your feet homeward and come back to great food at our restaurant and a lovely comfy bed. ... more   less 
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Also Known As:
Premier Inn Edinburgh City Centre (Princes Street) Hotel Scotland

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