The hotel and room were great. Staff were very friendly and helpful. Small problem with the soap dispenser not working was sorted out. However, I have rated the stay as average because of the `good night guarantee`. We stayed for 2 nights and expected wouldn`t need the air conditioning on as it was October(the windows in this hotel do not open at all). Woke up with the room stiffling. Put the air conditioning on and could not sleep due to the noise. We had no problem in the morning getting a refund for that night. However, the receptionist said that she was not sure whether we would get a refund the second night if we had the same problem. Therefore, the goodnight guarantee is not all that it seems. I slept better on the second night but my partner had a very poor night but we felt reluctant to complain a second time. We have no complaints against the staff at all-but the `terms and conditions of the goodnight guarantee should be made clearer
- Official Description (provided by the hotel):
- A modern Hotel located in a fantastic location. Only 10 minutes to Edinburgh Airport & 10 minutes to City Centre on a train, from train station which is located 50yds from the Hotel.There is an integral hotel restaurant, thyme which opens daily from 6-10om for dinner, & there is also a Costa Coffee store within the hotel.Although we do not have leisure facilities, we have a local gym that offers a great price for our guests to use their facilities, which includes a modern gym, gym classes & saunas for all to use. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Edinburgh Park (The Gyle) Hotel Scotland