First things first, the No. 32 Hotel is not a hotel - it's actually a guest house / B&B, so bare that in mind if you are expecting a 'proper hotel'. My partner and I stayed here during the Edinburgh Festival and despite not being very centrally located (30 minutes walk from the centre), Haymarket station is at the end of the street and frequent trains run to Waverley (it only takes 5 minutes to Waverley).
When we arrived the man behind the desk was very helpful and informative, however he informed us they were still getting a key cut for our room as the last person had lost it. After a 5 or 6 minutes wait, the man kindly helped us with our bags to our room. We'd booked a double room and so were surprised to be given an absolutely massive room featuring a double bed, a single bed and a sofa (not that we particularly needed the extra space). The room was comfortable and fairly clean, it was however on the basement floor and had a slightly damp smell/feel.
The major issue though was the 1960's style wall mounted hair dryer which broke after 30 seconds use, this was then followed by a lack of hot water in the shower. We informed a member of staff (a different person to the man who checked us in) about the problems we were experiencing and he came back with a modern plug in hair drier and told us the hot water was working fine. It was't - and so I ended up not having a shower! I must point out that this second member of staff may have been new as not only was he uncertain about the shower, but he didn't speak english particularly well and when asked at breakfast if there was any brown sauce, he didn't know what it was!
On the whole, no 32 seems like a pleasant guest house, however our experience was soured by dated fittings in the room and one incompetent staff member. Whilst I appreciate there is a certain premium paid during the festival period, for £130 per night for a double room, the least i expect is a hot shower and staff to know what brown sauce is.
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- Also Known As:
- No 32 Hotel Edinburgh, Scotland