My wife and I stayed here last week two nights while I was at a conference. Sadly it turned into McFawlty Towers. On the face of it this place should be great. Lovely house in a nice area just outside the centre. But 'attention to detail' was a million miles away.
A litany of things done badly for a 'boutique hotel'. Peeling paint and no toiletries or hair dryer in the room. Shower fitting that collapsed off the wall, narrowly missing my wife's face. Disasterous breakfast service (they had to go out shopping one morning and the owner slept in the other). No salt and pepper on tables or spoons to serve with. No napkins etc etc.
There were apologies and pleas of 'there's only two of us and we're working seven days a week' but if you can't run a professional operation either get some decent help or shut up shop.
- Official Description (provided by the hotel):
- Offering modern rooms with free Wi-Fi and flat-screen TVs, this boutique bed and breakfast is placed 1 mile from Princes Street and 1 mile from Edinburgh's popular shore area. Built in 1850, Capital Residence is a Grade B listed town house. An iPod dock, safe and a selection of teas, coffee and sweet treats are featured in every room. Sleek bathrooms all have luxury toiletries, fluffy bathrobes, a hairdryer and GHD hair straighteners. Guests can choose from a range of breakfast options including freshly made full Scottish breakfasts and Scottish smoked salmon. For evening dining, there are restaurants and bars within a 5-minute walk. Set 0.5 miles from Edinburgh’s New Town, the building still displays many of its original features. Capital Residence is just over a mile from the Royal Botanic Gardens and Edinburgh’s dockside area. ... more less
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- Also Known As:
- Capital Residence Hotel Edinburgh
- Capital Residence Edinburgh, Scotland