Visited for a relaxation massage, availed myself of the offer to use steam room, sauna and the... read more
Visited for a relaxation massage, availed myself of the offer to use steam room, sauna and the... read more
Myself and my partner where here today and Lucy and aurora where amazing they where very friendly... read more
Ladies in the spa are very friendly, however the treatment I had was below average. The actual spa is dirty and it's clear the owners are making a fast buck by keeping costs down. Won't be back.

Hi there, thank you for passing on your feedback. We take our feedback very seriously and would welcome more details. Please email oceanterminal@purespauk.com if you wish to discuss your feelings further. All the best.
What a wonderful experience! Arrived early to be spoken to by name and in a polite manner. Taken and asked to fill in questionnaire, then very quickly shown the facilities and given explanation of what to expect. Facilities were clean and tasteful, relaxed and set the scene. The sauna was "hot" and we certainly felt de-toxified, but managed to stay in the whole time, when we both expected to have to make a quick exit. The "hot stone" back massage was just "bliss". We felt relaxed and peaceful, and our skin felt smooth. Thank you all the "girls" who made this a most enjoyable experience, from receptionist to therapist. I highly recommend this Spa. Roll on the next visit!

Hi there, thank you for taking the time to tell us about your spa escape with us! You are a star of a client. We look forward to seeing you again soon :)
Daughter and I visited Pure Spa because I had a voucher through Carphone Warehouse, and I have to say I was a bit wary after reading some of the earlier reviews. However, our experience was very pleasant indeed - all the staff were very welcoming and friendly, and our two therapists were very nice. My hot stone massage and facial were very relaxing and I felt the therapist took time to tailor the treatment to my personal requirements.
The spa itself appeared very clean and tidy and we couldn't fault our experience in any way.

Hi there! Thanks for the great review. We love passing on your kind comments to our staff and appreciate you taking the time to tell us. All the best and we look forward to seeing you again soon!
I must say that it was a really disappointing experience.
My husband had bought a voucher as a pampering treat for myself and my mother in law, and we'd been looking forward to this since Christmas.
From the second we walked through the door the receptionist was rude and informed us we were late. Admittedly it was 12.04, our appointment was at 12.00. But being instantly told off wasn't a good first impression.
Things only got worse.
Our infrared sauna time was cut short. The relaxation room was cold (even under a blanket), the music varied between being too loud for a conversation and then there was none and we could hear squeaky building work. But the worst part of the experience was the afternoon tea. My mother in law is allergic to eggs and although we mentioned this at arrival (there was no prompt to mention this on the small print or point of booking) there was only 1 sandwich that she could eat.
I really do not like leaving such negative feedback, but please don't waste your money here as there are many many more spas in Edinburgh with better staff and facilities.

On my visit to Edinburgh I booked into Pure for a back massage and the use of the infra-red sauna.
The receptionist was very welcoming and told me all about my treatment and where I had to change, etc.
My therapist was Jackie and she did an amazing job, adding in a scalp massage to relax me even more and checking the pressure was okay for me.
I thoroughly enjoyed my treatment and will be returning to Pure when I am back in Edinburgh!

Hi Courtney!
We're very happy to hear that you enjoyed yourself at PURE Ocean Terminal and have passed on your comments to Jackie and the team. Glad to hear that you plan to visit us again when you're back in Edinburgh.
I also notice that your TripAdvisor profile says you're from Aberdeen. We also have a location at Union Square shopping centre, so you don't need to travel all the way to Edinburgh for a wee treat!
I was given a voucher for Christmas and used it today for an Indian head massage. The whole experience was excellent. Everywhere was clean, tidy and relaxing. The staff were friendly, efficient and very welcoming. I couldn't fault any part of it and will definitely return.

Thank you for your lovely comment Beth! We are so glad you enjoyed your indian head experience at PURE Ocean Terminal. Its one of the most relaxing treatments! Your message will be passed to the staff of Ocean Terminal also. Hope to see you again soon! PURE.