Lets start with the positives: I'ts location is great. If energetic, you can walk the 3km into the town centre or alternatively use the marvellous Lothian buses which stop regularly 150m away. This is why we picked it and because it has it's own car park which many Edinburgh establishments don't have.
On the face of it the hotel looks pretty good but it's the lack of attention to detail and customer wants that lets it down.
We felt that the 'Executive room' did not merit the title and was way too expensive for what it was.
My wife found her matress uncomfortable so we 'turned' it during the first night. This situation was made worst when we saw the stained mattress protector! We complained in the morning but had to make a second complaint in the evening on our return when nothing had been done. We got fresh linen but no satisfactory apology.
The following day we had to ask for the complimentary tea & coffee to be topped up.
These little things rather took the shine off an otherwise pleasant stay in Edinburgh.
Verdict: Poor value for money. Must try harder with the housekeeping.
- Official Description (provided by the hotel):
- The Royal Ettrick Hotel offers 3 star accommodation in Edinburgh within the mature, leafy, Victorian suburbs to the south of Edinburgh city centre. The Hotel provides the perfect getaway from the bustle of Edinburgh whilst still being within walking distance of The Old Town. Whether you're a business traveller looking for corporate accommodation or a family enjoying a fun filled break or family occasion in Edinburgh, you'll receive a warm welcome at The Royal Ettrick Hotel. With free parking in our private car park and ease of access to the Edinburgh bypass any travelling is simple and relaxed. Superb public transport links also service the hotel, with two main bus services into the heart of the city stopping directly in front of the hotel. Guests can also enjoy free WiFi via fibre optic broadband throughout the hotel which is of great benefit to guests and especially for corporate events. ... more less
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- Also Known As:
- Royal Ettrick Edinburgh
- Hotel Royal Ettrick
- Royal Ettrick Hotel Edinburgh, Scotland