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“Excellent Time At StayCity Apartments in Edinburgh.”

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Staycity Aparthotels West End
Certificate of Excellence
Wrexham, United Kingdom
Level Contributor
1 review
“Excellent Time At StayCity Apartments in Edinburgh.”
5 of 5 bubbles Reviewed March 11, 2014

As a family of three with a six year old son we chose the one bedroom apartment with sofa bed in the lounge.

We arrived in the evening and the reception was open and we were greeted in a friendly and professional manner. The secure underground parking was superb, safe and very convenient.

The location was excellent for the town centre and attractions such as the castle.

From the minute you arrive it is very obvious that you have arrived at a very high quality building. The lift access on the ground floor made it very easy for us to get our luggage up to the apartment.

On entering the apartment it was beautifully presented and exceptionally clean. All fixture and fittings were of a high quality and the apartment was nice and contemporary in style and very spacious.

It was very quiet and peaceful and the apartment offered a lovely alternative to a hotel, which we really enjoyed. StayCity Apartments also offered tremendous value for money!

We can only give this wonderful experience 10 out 10, we just could not find fault during our stay. We just did not want to leave!

We highly recommend the apartments.

The attached photographs show you how clean and well presented the apartment was on our arrival.

Well done from the Elias family. We will see you again!

Room Tip: We stayed in the one bedroom apartment on the fourth floor. It had a large lounge, dining area and f...
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank haddon1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline M, General Manager at Staycity Aparthotels West End, responded to this review, March 12, 2014
The Team & I are delighted with your feedback 10/10 is what we strive for!

We can’t wait to welcome you back.

Many Thanks
Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,633 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (189)
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English first
New Delhi, India
2 reviews
4 of 5 bubbles Reviewed March 8, 2014

We stay with family in Feb 2014, it was a great place and very much connected with public transport. The staff was very helpful and cooperative.
The Apartment was like next home in Edinburgh. Overall a great stay experience.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Praveen_KT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline M, General Manager at Staycity Aparthotels West End, responded to this review, March 12, 2014
Thank you for your great feedback! Glad you felt like we were your second home.
Looking forward to welcoming you back.

Regards
Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

We stayed in the Staycity apartments for two nights from Saturday 22nd of Feb to the 24th, we paid £147 for the two nights plus £12 per night for secure parking. They will give you a remote key fob to allow you into the underground car park, the lift will take you straight to you block and floor so no humping bags over long distances.

We stayed in room 2 block 7 which was just around the corner from the reception area, you have to leave £50 pp as a deposit (either card or cash) they warn you about excessive noise saying your first complaint would lose you your deposit and second complaint would see you thrown out which is a good thing as we did not hear a peep out of anybody while we were there.

The double bed consisted of two singles pushed together but were very comfortable, there was adequate wardrobe space but only four hangers so take extra if required, a tv with free view and a DVD player, there was a hair dryer and iron which was handy, there was a fully equipped kitchen with dishwasher (only one dishwasher tablet) washing machine, large fridge freezer, microwave, grill, oven, hob, kettle (they leave 4 sachets of coffee, tea, sugar & milk) so take extra if required. There was no salt, pepper, sauce etc.

There was a double leather couch which opens up to a double bed. The bathroom is very modern and the shower is very powerful, they do supply shampoo, conditioner and soap.

The receptionist says it is a 10 - 11 minute walk to princess street but believe me it is at least 15 - 20 minute. There is a free taxi phone in reception and the come quick.

Next time my wife and I visit Edinburgh we would not hesitate to stay here.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foss281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline M, General Manager at Staycity Aparthotels West End, responded to this review, March 12, 2014
We appreciate your feedback. We are happy that you and your family had a great stay. Glad you liked the apartment, this is our brand standard across all our properties, hopefully you will get to visit us again or try out one of our sister properties in the future.

Thanks
Mario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
5 of 5 bubbles Reviewed February 25, 2014

Fab stay! Apartment was great. Fine for groups but couples might not like the partition sliding doors separating the 2 bedrooms. Plumbing problem happened in bathroom and when we told reception they sent someone up to the apartment immediately to fix it, which he did. Large deposit of £50pp was required but you can appreciate their reason behind this. I put it on my credit card which was refunded with no problem. I would defo stay again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelenMcCulloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline M, General Manager at Staycity Aparthotels West End, responded to this review, March 12, 2014
Thanks you for your feedback, I am glad you enjoyed your stay. My Team & I are focused to get any issues resolved as soon as we can and not cause any inconvenience to our Guests.

Delighted you had a Fab stay!


Thanks
Mario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

We've stayed in other Staycity apartments elsewhere and this keeps up the excellent standards we're getting used to! Light, airy and very we equipped. This is far better value compared to hotels, the staff are so helpful and the position of these groups of apartments are brilliant. 2 minutes from a supermarket; 8 from the castle and 15 or so from Princes Street..... Couldn't be better. I recommend this place..... We'll be back!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cavalierwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline M, General Manager at Staycity Aparthotels West End, responded to this review, March 12, 2014
Thank you for your feedback.

Regards
Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 25, 2014

Nice apartments at a good price, the only downside was the wifi, it wasnt good at all, especially as i had some work to do. But overall a lovely apartment, clean, tidy and good value for money. I would def come here again as it was near the centre and close to everything i needed.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joet1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 25, 2014 via mobile

Have stayed in stay city in Dublin so these were one of the first places we looked for when coming to Edinburgh. Place was spotlessly clean, modern and decor was good. Bathroom was plenty big enough with nice shower (no bath but we don't do baths anyway). Plenty of space for everyone to put their toiletries. Bedrooms were small with one of the wardrobe doors unable to be opened but as we were only there 2 nights it didn't matter to us. Beds were very comfy. Kitchen was modern and clean. The only problems with the apartment was the kitchen though. The oven and fridge was right behind the door. This meant that there was huge potential for damage to the door with the oven door being open (pull down oven door which was also the grill) and someone walking in. This is not the best idea when each person puts down a security deposit incase of damage. We spent the 2day's shouting through or knocking on the door before entering. A small annoyance in the grand scheme of things.
Brother stayed with girlfriend in 1bedroom apartment downstairs. They had loads of room too with no issues concerning layout.
Location was good, approx 10 mins walk from grassmarkets or greyfriars Bobby pub area. Little longer to royal mile or castle. ( we are all in our 30's with no health or mobility issues). We did get a taxi to the new side of town on the 2nd night. There's a phone at reception for taxis to make things easier. There is a large Tesco metro down the road for food/drink.
Overall if you don't mind a wee walk to get to town this place is great value for money.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christinemc12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staycity Aparthotels West End

Property: Staycity Aparthotels West End
Address: 11 Brandfield Street, Edinburgh EH3 8AS, Scotland
Location: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #7 of 215 Specialty Lodging in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Staycity Aparthotels West End 4*
Number of rooms: 135
Official Description (provided by the hotel):
Opened in May 2011 to a very impressive standard these self catering apartments provide each guest with a true home from home. We offer a selection of 99 one bedroom apartments (sleeps 3 or 4) and 36 two bedroom apartments (sleeps 5 or 6). Fully furnished and complete with bed linen and towels. 24 Hour Reception, Car Parking and FREE Wi-Fi access available. All apartments also come with fully-equipped kitchen, washer/dryer, microwave oven, LCD TV/DVD players and lounge/dining area. Located in Edinburgh City Centre, 12 mins walk from The Castle and 10 mins walk from Princes Street. ... more   less 
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Also Known As:
Staycity Aparthotels West End Edinburgh, Scotland

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