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“Perfect!”
Review of The Balmoral Hotel

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The Balmoral Hotel
Ranked #13 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed October 5, 2009

Excellent service. Every member of staff was friendly, polite and efficient. All asked the appropriate questions and seemed genuinely interested in our trip and in helping us. Bathrooms excellent - and I am normally very picky about bathrooms! Deep baths enough room for two. Excellent quality fixtures and fittings super shower. Lovely circular window feature.
We had a standard room which was a little small and dark but immaculate and the room servicing was million miles better than we got at the Waldorf Astoria in New York. Turn down service even pop your slippers on a mat.

Well done The Balmoral - so nice to find good service in UK!

Very impressed will definitely return and recommend without question.

  • Stayed: October 2009, traveled as a couple
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Thank The-Bishops08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,389 - 3,395 of 4,014 reviews

Reviewed October 4, 2009

I visit Edinburgh regularly and had always wanted to stay at The Balmoral. A combination of my partners birthday and an early train home the next day gave me the excuse I needed. We had such a great stay. It is a gorgeous hotel and the staff are so friendly and helpful. I managed to get a great rate from the hotel's own website on a standard double room for £135 which I was really pleased with. When they found out it was my partners birthday, they upgraded us to a massive room on the 6th floor. The receptionist showed us up to the room personally and showed us all the features. The views were spectacular. We loved the bathrobes and the lift straight to the pool. The pool is very relaxing and the free bar with quality coffee and fruit juice was a nice touch. We just didn't have enough time to really appreciate our room. When you want tea or coffee in your room, you call room serice and they deliver a complimentary tea & coffee tray with a freshly boiled kettle - a nice touch. We went out for dinner as we are both vegan and wanted to eat at Banns but rushed back. It was so luxurious. At night, someone comes in and shuts the curtains, turns on your lamps and turns down the bed. Loved the bathroom with the massive rainfall shower. Was gutted to leave. Can't wait to go back. This is such a classy hotel.

  • Stayed: September 2009, traveled as a couple
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Thank vegantourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2009

One of the best hotels we have ever stayed in.

Superb location, excellent staff, beautiful building, wonderful food.

Quality throughout.

Well done to all.

  • Stayed: September 2009, traveled as a couple
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Thank Bledman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2009

We are just back from a two night stay at the Balmoral and must say it was wonderful.
We booked a luxury double room from late rooms for £185 per night.
The hotel is truly romantic. The decor is modern but has a cosy feel. The staff cant do enough for you but are not intrusive.
When we checked in our car was immediately taken away , check in went well and we were personally shown to our room which was lovely and spacious. We had a view of Princes Street as well as a view of the north bridge.
We had booked afternoon tea at the Palm Court . This was elegant as well as having a laid back atmosphere. The sandwiches and cakes were delicious!!!
The Balmoral bar was nice for a refreshment after having a stroll and not too pricey compared to other 5 star hotels we have stayed in. Janine the waitress was working very hard and service was with a smile.
Breakfast at hadrian's was very nice but we had a little wait for our eggs but they were cooked perfectly. we also ate at Number 1 as a spceial treat. This we would highly recommend. The food was first class.
The spa was a peaceful and tranquil place and the staff were really friendly and helpful. We only have one small criticism and that was that the televisions could be updated but then we wern't there to watch TV but They were on the old fashioned style
We enjoyed our time at the Balmoral immensley and did not want to come home. We are now thinking of booking again for Valentine's day, we will just have to save some pennies!!!!

  • Stayed: September 2009, traveled as a couple
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1  Thank finbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2009

Just back from a 2 noght stay in The Balmoral. Location...location...location but also excellent service. Booked it thorugh Laterooms for £135 for a double. I'm sure it wasn't the finest room in the hotel (inside view) but we didn't pay the top price. The service is the best we have ever experienced - when I asked in the bar if it was OK to take the drinks to the room, the waitress offered to carry them for us....The only thing is the price of the car park. £25 per night. Ok, it is valet parking but it is still very steep. Would highly receommend the truly 5* Balmoral.

  • Stayed: September 2009, traveled as a couple
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1  Thank Leothescouser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2009

This was a wonderful place to stay. The staff is just spectacular -- among the best we've ever encountered anywhere. The facility itself is lovely and the location - at Princes St & North Bridge could not be better. All 5 stars.

  • Stayed: September 2009, traveled as a couple
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1  Thank wandw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2009

I really enjoyed my stay at the Balmoral. The hotel is located in the city centre of Edinburgh, just opposite the train station. The service is great and the rooms are very clean. The decoration is very good too....not surprised....it's a Rocco Forte! Th only thing is the price....it's expnsive.....for a similar price, you can stay in a Boutique hotel and get the dinner on top....! Is this hotel for business travelers then???

  • Stayed: September 2009, traveled on business
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Thank lefrancais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Balmoral Hotel

Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
#10 Luxury Hotel in Edinburgh
Price Range: $227 - $894 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Official Description (provided by the hotel):
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 
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Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland

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