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“Best hotel I have ever stayed in!”
Review of The Balmoral Hotel

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The Balmoral Hotel
Ranked #13 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed February 4, 2014 via mobile

Arrived to a very warm welcome, staff could not have done anymore! Free upgrade as it was my birthday! Also received a selection of chocolates in my room....lovely touch!
Breakfast was excellent, huge choice.
Bathroom facilities were fantastic, brilliant shower! Ideal location, right next to station and walking distance to all the main attractions!
Would recommend for anyone looking for a weekend treat!

Stayed: January 2014, traveled as a couple
Thank Amy3997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 4, 2014

We stayed here for a few nights last week. It had been nearly fifteen years since we had last been there. If you want first class service and and excellent accomodation I do not think there is anywhere to match this hotel in the city. The staff are very attentive. The rooms are very spacious as you would expect of an old building and nicely furnished as well. The Bathrooms clean with large baths and showers combined. There are two bars one of which has over 400 different Scotch Whisky's.!
Breakfast is excellent although perhaps a tad pricey at £25 for the cooked option. However that said this is a great place to stay as it well positioned for exploring both the old and new towns.
We would highly recommend the Balmoral for its great food, attention to detail and excellent service from all its staff. We will be back.

  • Stayed: January 2014, traveled as a couple
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1  Thank RJT52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
balmoraledinburgh, General Manager at The Balmoral Hotel, responded to this reviewResponded February 4, 2014

Dear Guest

Thank you so much for taking the trouble to share your experience of your recent stay at The Balmoral. I am pleased that you found the accommodation to be of an excellent standard and that you were able to enjoy one of our more recent additions, the whisky bar, during your stay.
It is always a pleasure to welcome back returning guests and we hope that you don’t leave it so long between visits next time!

Yours sincerely

Franck X Arnold
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

Great evening in bar sampling cocktail tasting menu to celebrate friends birthday. Service friendly and helpful despite very busy evening (esp Nacho and Nuno) and enthusiasm and inventiveness of Bartender Lyle was fantastic and helped make the evening. Would definitely recommend the latest potion which we named "lyle's lyrical miracle" - not yet on the menu but am sure will be a favourite soon!

Stayed: February 2014, traveled with friends
Thank JNEdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

as a special treat to ourselves we booked two nights in The Balmoral and travelled by train. This is a lovely lovely hotel, the staff are warm helpful and friendly and nothing is too much trouble. We loved the Palm Court, the Whiskey Bar and enjoyed both great cocktails and rare whiskey! Even with a huge Ball event on the Saturday night there was no difference in the service offered, the smiles of the staff or the speed of delivery of our drinks.
Our room had the promised view and was immaculate. The marble bathroom with huge tub was delightful although the plumbing presents a challenge if you are used to taps! we had lots of fun trying to get the tap to work without the shower operating too! Breakfast was a treat with great choice of everything, and delicious cold and hot options. Must mention Corrie - only 2 months here and such a lovely warm and friendly chap - but all of the breakfast staff were lovely too.
We ate out so cant comment on the Number One restaurant or the bar but we had lunch in the Spa and it was lovely - arriving with magnificent silver plate covers and tasting delicious. Spa is great too - lovely massage swim and steam left us feeling relaxed and energised.
Recommend the Whiskey Bar - the French barman knows his whiskey allright! and we loved the Palm Court for people watching.
Finally Peter the Doorman who is just so lovely and so helpful and makes you feel at home in an instant - Thankyou!

Room Tip: ask for a castle view or a 6th floor room. I think we would prefer to be higher up next time
See more room tips
  • Stayed: February 2014, traveled as a couple
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Thank beefarmhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

The location of The Balmoral is excellent on Prince's Street but unfortunately there are is no carpark but the hotel provides a valet parking service at an extra charge.
Rooms are very clean but the standard rooms could do with a little brightening up and the throws on the bed were looking a little worse for wear and needed renewing.
Also a slight disappointment was the hotel have removed the tea and coffee making facilities in the room and guests have to request this and a kettle and teas/coffees will be brought to the room.
Surprisingly there was no choice of teas like in other hotels which provide Earl Grey,Green Tea etc and the coffee sachets were of lower quality.No biscuits were provided either so this aspect could be greatly improved.
Breakfast was very enjoyable and the young Spanish lady Eugenia was extremely efficient and very pleasant.
We did not feel,overall this hotel was good value for money.

  • Stayed: December 2013, traveled as a couple
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1  Thank claudio10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

We had a wonderful afternoon here on Saturday and were treated like royalty from start to finish. The experience was relaxed and unhurried, leaving us plenty time to soak up the atmosphere and enjoy the delicious tea, cakes and champagne. Jorge and the other staff were courteous and professional without intruding on our girly treat. It was pricy, so I couldn't do it every weekend, but as a treat, it was a lovely civilised way to spend three hours.

  • Stayed: February 2014, traveled with friends
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Thank Mags5002013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

A fabulous building well decorated & maintained. Superb location.
Exactly what you would expect from a hotel of this standard and reputation.
Attentive and friendly staff, always happy to assist.
A great place to stay on that special occasion.

Stayed: December 2013, traveled as a couple
Thank The Critical Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Balmoral Hotel

Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
#10 Luxury Hotel in Edinburgh
Price Range: $194 - $939 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Official Description (provided by the hotel):
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 
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Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland

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