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Best Western Kings Manor Hotel
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Reviews (1,348)
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All reviewsclub roomportobello beachleisure facilitiescity centrelauders restaurantswimming poolsteam room and saunasingle roomgood sizebus stopreception staffexcellent hotelbuffet stylenumber bushuge bedbus servicevisiting edinburgh
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920 - 925 of 1,348 reviews
Reviewed August 16, 2013

We stayed two nights in a family room, and found everything we'd expect from a four star hotel. The room was spacious and comfortable, everything clean, and the staff friendly and helpful. Also used the swimming pool, which was a good size with jacuzzi and sauna attached. We didn't eat here but used the bar, which was also fine.
I have to mention the location as well - quiet, close to a couple of nice restaurants in Portobello, and easy to get into the city centre despite being a few miles out.
Our only problem was that we couldn't get the room cool enough. Despite all heating being off and it not being hot outside, even with windows open the temperature refused to drop below about 22 celsius - too hot for us, especially at night. The hotel also lacks any kind of 'wow factor' - their strapline of "hotels with character" doesn't really make it, as it could have been a standard four start hotel anywhere. But still good overall.

  • Stayed: August 2013, traveled with family
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Thank UK_Traveller019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded August 26, 2013

Thank you for taking the time to post your review of you stay. I am sorry that you found it to warm for you, it’s not a complaint we often come up with in Scotland! As it says in the room information folder we do have fans for guests use that can be obtained from reception.
I am sorry that we failed to Wow! you , but I suppose we should take some solace from your description as a ‘standard four star hotel anywhere’ especially when we are only 3 stars!
We hope that maybe we can welcome you back in the ‘cooler’ winter months and you will give us another chance to show you the ‘wow factor’.

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Reviewed August 12, 2013

All we could ask for,,,,, reasonably priced, great service, really friendly helpful staff, clean and comfortable.
will definitely be returning.

  • Stayed: August 2013, traveled with friends
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Thank anacoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded August 26, 2013

Thank you for posting your review we look forward to welcoming you back shortly!

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Reviewed August 11, 2013

Chose this hotel for a 3 night family break,and it exceeded expectations! We had superb club room which was spacious and modern and decent bathroom.We chose the hotel's DBB option and the food both in Lauders Restaurant and the Bistro were excellent and plentiful,the staff even give you a bag to take items you can't eat away!Reception staff friendly and helpful.Hotel only 5 minute walk from station and train is 7 minutes to Waverley so superbly located.Lots of leisure facilities available,My Wife loved the pool,there is a Gym and tennis also on offer.Overall excellent value and would recommend it to anyone.

Room Tip: Try for a club room if you can.
  • Stayed: July 2013, traveled with family
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Thank Daveharrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded August 26, 2013

Thank you for your kind review. We are all delighted that facilities and service matched your expectations.

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Reviewed August 6, 2013

A brilliant overnight stay x stayed for the festival amazing value and huge spacious room, lovely décor, great b fast, fab dinner, friendly and very helpful staff , especially at printing out maps etc and for directions and info x pOOL WAS GREAT X

Room Tip: If you have a rewards card ask for an upgrade x
  • Stayed: August 2013, traveled with family
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1  Thank lelWestkilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded August 26, 2013

We are delighted that you enjoyed your stay and found us an excellent base for the Festival, giving a quiet oasis away from the hubbub as well as quick and easy links to all the highlights of the Festivals.

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Reviewed August 6, 2013

Great staff, good rooms, wonderful breakfast.
Bar snacks though, overpriced.
Only problem was a poor flow through the shower, which I did leave feedback for.
Bus stop just outside the hotel, great for nipping into Edinburgh.

Room Tip: Lots of coach parties seem to use this hotel.
  • Stayed: August 2013, traveled on business
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Thank Bob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this reviewResponded August 26, 2013

Thank you for posting your review. Thank you for also leaving feedback about your shower problem. That has now been fixed , avoiding another guest being similarly inconvenienced. We are very grateful for your assistance in helping us to keep in top of maintenance issues.

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