We were booked into this place by the local tourist office for 2 nights under the impression that it was a reasonably classy small hotel.
When we arrived we immediately noticed the reception area was grubby, cheap and outdated. The room was worse. It smelt musty and damp. Lampshades were missing. The Linen was faded and looked as if it had been in continuous service for decades. The make-shift tea and coffee area was dirty and unwashed - the sachets lay in a little pool of old tea and gunk. The elderly 70s TV didn't work - (do you remember those old ones were the station buttons click-out and the picture skews until you thump the top?). The "En-Suite" was dirty, the shower barley functioned and the soap dispenser was empty. Worst was the bed itself - it was completely knackered and on one side of the bed there was a huge dip - my girlfriend and I had to huddle to on side of the bed to avoid rolling into it.
We brought home a takeaway that I began eat from the bedside cabinet - I dropped a little piece of lettuce between the cabinet and the bed. I reached down to pick it up and felt like puking when the lettuce reappeared complete with a ball of crud and human hair. Deeeeeeepressing.
Next morning we complained and advised them that there was no way we would stay the second night. Instead of an apology they tried to charge us a deposit for the second night - and even had the cheek to suggest we were making it up!!
At 70 pound a night in mid-October the place was way over charged. The next night our luck was reversed and for the same money a few streets away we stayed in an immaculate hotel with the best service I've ever experienced - the borough hotel I recommend you do the same.
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- Also Known As:
- The Thrums Edinburgh Hotel Edinburgh
- The Thrums Edinburgh Scotland