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“Disabled access and signing are very poor”

VisitScotland Edinburgh Icentre
Ranked #116 of 413 things to do in Edinburgh
Certificate of Excellence
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Attraction details
Owner description: Edinburgh iCentre welcomes you to Scotland. Find us on Princes Street in the heart of Edinburgh, Scotland’s historic capital. This one-stop shop helps you make the most of your time, and enhance your trip. At Edinburgh and Scotland's iCentre we can help you plan tours, book day-trips, reserve accommodation and purchase transport passes for touring Scotland. You can even reserve ferries to the islands. Discover the latest information on events and festivals taking place in Edinburgh all year round. Buy tickets for Edinburgh attractions, Historic Scotland Explorer Pass, the Royal Edinburgh Ticket and popular city tours. Our gift shop has a wide variety of quality Scottish gifts, a selection of guide books and maps. Drop by to make sure your trip to Scotland is one to remember.
Reviewed September 16, 2011

For the main tourist information centre in the capital city of country that is a major tourist destination the disabled access and signing for disabled is very bad. It also affects families with baby buggies.

The information centre is surrounded by steps. The building work on Waverley Steps has interfered with disabled routes. The lift is out of action and no alternate is provided. The signage for disabled route assumes local knowledge to able to find the entrances described (when arrows should be used).

It is very bad and unwelcoming. Not how a major tourist information centre should be.

4  Thank alias_Ned_Flanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (79)
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53 - 57 of 79 reviews

Reviewed August 12, 2011

the vast sights of edinburgh are a sight to behold u have everything from the zoo to the castle,bus tours of edinburgh with tour guide telling u all about the old town and new town well worth a trip there is an abundance of shops that cater for all ur needs and plenty of bargains to be got ,faboulous resturants to choose from the rail service is second to none and no sooner r u on the train going somewhere but ur off it again also north queensferry worth a visit just to c the massive rail bridge(possibly 2nd in length to the golden gate in san francisco)and a trip to glasgow for the lovely cobblestones streets and shops we all cant wait to go back again oh i almost forgot b sure to try the local haggis pure scottish

1  Thank boydo11
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Reviewed 1 week ago via mobile
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Thank Susanne T
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Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 1 week ago
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Reviewed April 5, 2017
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Thank João T
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Management response:Responded April 13, 2017
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Reviewed March 7, 2017 via mobile
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Thank louloute669
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Management response:Responded March 10, 2017
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