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Edinburgh City Hotel
Ranked #19 of 150 Hotels in Edinburgh
Certificate of Excellence
Reviewed May 15, 2012

We spent some time looking for a place to stay for a 3 night stay over this last weekend, nearly 3 months in advance, could not find anything under £100 per night till we found the Edinburgh City Hotel for £80 per night including breakfast.. booked and paid in advance.
The Hotel is in a decent location, on the south side of the city, not far from Grassmarket.. Upon check in, hotel reception was friendly & welcoming, our room was on the top floor, nicely made out with a wardrobe & desk. But just as well I like my fiance, because it was the smallest double room I'd seen since I travelled in Thailand, not helped either the sloping ceiling of the roof, which on my side of the bed was hard to avoid. Well at least the bed was how we liked it- hard.. So we slept well.. and the bathroom was fine, clean & nicely tiled.
Breakfast the next morning was intresting, we sat down as instructed, but no staff members seemed to notice us, finally we helped ourselves to juice & cereal before finally we managed to order our cooked breakfasts, my fiance went for poached eggs, myself for scrambled.. It didn't take too long, and looked ok.. but are poached eggs meant to be cooked through? the baked beans were juice less and dry, and the sausages tasted of nothing, just a Lidl superbuy.. the mushrooms tasted very oily which didn't make you want to eat them... To sum breakfast up- even though it was included in our room rate, did we try it a 2nd & 3rd morning?
No chance. We went to a great cafe down the road.
The room service staff also missed us out on our first whole day there, even though we put out the 'Please service room tag'.
On reflection I think I'm been very fair giving a 3/5, mainly because of the rate we got & the location... we'll just go stay somewhere else next time!

Room Tip: Ask not to be on the top floor
  • Stayed: May 2012, traveled as a couple
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Thank JerseyBoy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Edinburgh City Hotel, responded to this reviewResponded May 17, 2012

Dear Peterminier_75,

Thank you very much for taking the time to review your stay last weekend. It was pleasing to read that there was a lot regarding your stay which you enjoyed, including the location, price, welcome on arrival and décor of the hotel. I would like to apologise, however, for the disappointment you experienced at breakfast on your first morning. Let me assure you this is not a comment which we usually receive. I have spoken with the team members that were working that day and also the team as a whole so that we can use your feedback to improve upon the service we already offer at breakfast.

Thank you again for your balanced comments.

Kind regards,

David Clancy
General Manager
manager@edinburghcityhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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805 - 811 of 1,281 reviews

Reviewed May 14, 2012

My boyfriend and I stayed at the Edinburgh City Hotel for one night in May (Saturday). We were very pleased with the location, the hotel is close to the Royal Mile & Grassmarket, we enjoyed walking through both of these places to get to Princes Street. There are other hotels closer to the centre on Edinburgh but the streets they were on were noisy and bust when we walked through them on the evening. Marianne (I think?) on reception was extremely helpful and friendly, despite finishing at 11pm and being back in bright and early the following day she was always in high spirits and nothing was too much to ask.

Our room was lovely and modern, if a little small, but perfect for one night and the small amount of time we spent in our room (lets face it you don't go to Edinburgh to sit in a hotel room). There was a large digital tv, good sized bed, tea tray, toiletries, towels, hairdryer and much more. Room was spotless.

We did feel the room was quite expensive baring in mind we didn't get breakfast or an evening meal included.

Would definitely reccomend Bella Italia for lunch or an evening meal, service is excellent and food is first class.

  • Stayed: May 2012, traveled as a couple
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1  Thank Beckie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

Staff was very friendly. The TV in our room wasn't working and they went out of their way to make sure it was fixed quickly. There was also no problem getting an extra blanket for our room. Our room was on the fourth floor over looking a busy street, but noise was not an issue. The location is very good and only a short walk to the castle. The was not sparkling clean, but was adequate.

Stayed: May 2012, traveled as a couple
Thank Jibbity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

The room was decorated well . Shower was great. Location is perfect within walking distance to castle. the reception staff very friendly, polite. We did not eat there as many restaurants around the area. Will stay there again.

  • Stayed: May 2012, traveled as a couple
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Thank sulakshna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

The room was decorated well with a modern, boutique theme. The shower was great and the room clean. The location was within 5 minutes walk of the main areas. The staff were friendly and helpful. We didn't eat there other than breakfast which was good.

  • Stayed: April 2012, traveled as a couple
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1  Thank gster200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012

We stayed here for 2 nights with out 1 year old in April.. Staff provided us the largest room in the corner of the hotel, very spacious, clean. The room also had an extra guest room with bed and TV.
Staff were very helpful as well on anything we requested.

The location was great.. 15min walk from the castle, Royal mile or 5 min taxi ride from the station.
Look for offers on the site and we got lucky with free breakfast for a great room rate. Breakfast was standard continental, served fresh and hot - perfect way to start the day before exploring Edinburgh..

  • Stayed: April 2012, traveled with family
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1  Thank SSS-AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012 via mobile

The good things about this hotel are the central location. The rooms are very good.

The rest of the hotel including the bar and "restaurant" are very small and odd. The staff seemed to share reception and bar/restaurant duties which lead to relatively long delays for service. There was no lunch food service.

The hotel has a good room and a good location , can't complain as it's these things that are important.

  • Stayed: May 2012
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Thank Busyjetman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Edinburgh City Hotel

Address: 79 Lauriston Place | Midlothian, Edinburgh EH3 9HZ, Scotland
Location: United Kingdom > Scotland > Edinburgh > Southside & Holyrood
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Family Hotel in Edinburgh
#40 Business Hotel in Edinburgh
#43 Romantic Hotel in Edinburgh
Price Range: $99 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Edinburgh City Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Just a few minutes from Edinburgh’s city centre and principal financial/business district, Edinburgh City Hotel is located in a superb spot. The Old and New towns are within easy reach, and tourist treats like Edinburgh Castle, the Royal Mile and Hollyrood Palace are as easy to get to free WiFi, stylish and comfy guest rooms and very competitive rates may just make your mind up that this is the hotel for you! Friendly welcoming staff will always go the extra mile to ensure your stay in Edinburgh is a memorable one. ... more   less 
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Also Known As:
Edinburgh City Hotel Scotland

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