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All reviewsmini suitequeensferry roadretail parktwo double bedsupgraded to a suitefifth floorfree wifigood sizebus servicebus stopan upgradereception stafftwo night stayhotel restaurantstayed here for one nightbreakfast was excellentfamily room
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Reviewed September 4, 2017

This is the second time we've stayed at this hotel, the first time for the Christmas festival and this time for the Fringe.

We really like the location of the hotel as it has free parking, is an easy bus ride to the west end of the city centre and is just across the road from a retail park.

The views from one side of the hotel are also fantastic looking right across the city.

We stayed on a room only basis both times and didn't eat in the hotel, so what we were after was a good sized room, with a comfy bed in a good location and it delivered on all of those.

We'd happily stay there again.

Room Tip: For the best views, the higher the better and request a cityscape view
  • Stayed: August 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank KenDiandMoJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livia B, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded September 6, 2017

Dear KenDiandMojo, thank you for taking the time to write such a great review of your stay with us. We really appreciate your positive comments and hope that you will be back to stay with us again in future. Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2017

We arrived quite late (around 23.00) but that was OK. Our room, small but cosy and clean, on 4th floor had a very nice view overlooking the Castle and the sea.

Staff in the hotel was very helpful and friendly. Especially the breakfast was marvellous and very tasty. To our surprise, even our vegan teen had no problem to find something to eat :) Last day, as we had to depart in ungodly hour (04.00), the staff prepared a small breakfast for us which was very nice of them.

  • Stayed: August 2017, traveled with family
    • Value
    • Rooms
    • Service
Thank Anne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livia B, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded September 5, 2017

Dear Anne A, thank you for leaving such a wonderful review. I am pleased to hear that we exceeded your expectations and your stay was a positive one. We really appreciate your positive comments and will be shared with the team. Thank you for choosing to stay with us and we hope to see you again soon. Kind Regards,

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Reviewed September 3, 2017 via mobile

was a bit reluctant at first, didn't know what to expect as first time staying in a hotel but I have to say I'm glad I did. Everything from check in to check out was smooth and stressfree. The hotel room was great, very clean, had all the amenities that you could need, enough space for the 4 members. The staff were the best!From the main desk to the restaurant staff. So helpful in every little enquiry. All of them went out the way to make us feel welcomed and valued. Will definelty stay again. A amazing first experience and has set high expectations for other stays. Thankyou!

Stayed: August 2017, traveled with family
Thank Shahwar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livia B, General Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded September 5, 2017

Dear Shahwar1, thank you for taking the time to write such a wonderful review. I am pleased to hear that we exceeded your expectations and your stay was a very positive one. We really appreciate your positive comments and will be shared with the rest of the team. Thank you for choosing to stay with us and we hope to welcome you back in future. Kind Regards,

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Reviewed August 23, 2017

We visited the Edinburgh Tattoo and found the Holiday Inn ideal. It is within a short bus trip from the Castle or a £7 taxi fare. The reception staff very helpful, we were made very welcome on our arrival. Check In procedure very simple, room was very comfortable, ideal for an overnight stay. Meals were excellent, good size portions, breakfast included in price, eat as much as you want. All hotel staff very friendly and helpful, difficult to fault the hotel. Only slight criticism, was the signage approaching the hotel could have been better.

  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Stanley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy S, Interim Hotel Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded August 24, 2017

Dear Stanley M, thank you for the great review! It is wonderful to hear that you thoroughly enjoyed your stay at the hotel. Your comments are important to us and will be shared with the rest of the team. Kind Regards,

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Reviewed August 15, 2017

Well located away from the centre but with easy transport (Bus) links. Nice hotel, clean good sized rooms with normal amenities. Would us again if visiting Edinburgh. Hotel staff were welcoming and polite

Room Tip: Rooms facing the hill are quiet but no real issues
  • Stayed: August 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy S, Interim Hotel Manager at Holiday Inn Edinburgh City - West, responded to this reviewResponded August 17, 2017

Dear Eric P, thank you for taking the time to write a great review of your stay with us. I am pleased to hear you enjoyed your time in the city and that you will use our hotel again on your next visit. Your feedback is much appreciated and will be shared with the rest of the team. Warm Regards, Sandy Scott, Interim Hotel Manager.

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