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“Perfect Setting”

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The Inn on the Mile
Ranked #11 of 148 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
Glasgow, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect Setting”
Reviewed March 17, 2014

My husband booked this boutique hotel for us as a nice getaway for out first wedding anniversary, it came recommended by a friend. We decided to go for a executive or "royal mile" room as they call it as we wanted to have the room that came with a bath. We arrived a bit early and were told the room wasnt ready, the man who greeted us offered us a complimentary drink which was a nice touch. After waiting 30 mins we were given our key and made our way up to the room (note there isnt a lift in this property so would we unsuitable for the infirm or wheelchair users). We entered the room, which was small but lovely to find that there was no bath. The housekeepers were hoovering outside so we explained to them that this wasnt the room we had paid for, only to have a reply of "dont ask me im only the housekeeper". Charming!! We called reception and after waiting in the room for about 20 mins the housekeeper appeared with another key for a room one floor up. We trudged up the stairs to be faced with a slightly larger room with a small bath, the executive room advertised had a fee standing large bath. My husband still wasnt inpresssed and decided to complain again, we felt that as this place isnt cheap we should get what we paid for, So another key and anther flight of stairs and we got the room we wanted. The rooms are beautiful, huge comfy bed and the bathrooms are kitted out to the highest standard. The ipod docking station and cable tv are a nice bonus. I was particularly impressed with the hairdryer and GHD's which come as standard. Also the mini bar was well stocked and had nice local sweets included. We never ate in the pub downstairs but we saw the food come out and it looked the part, The bed was super comfy and we got a decent nights sleep despite the church clock chiming away all night!! Although we had a shaky start we would definately stay here again and its worth getting the larger room just for the bath alone....................

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma_Tait_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 23, 2014
Hi Emma_Tait_1983

Thanks for taking the time out to review your stay at The Inn on the Mile. I am glad that after all mishap at check in that you finally got to the chance to enjoy your luxurious Royal Mile room. Thanks mentioning so many of the hotels unique points like the GHD's or the traditional sweets.

We look forward to welcoming you back soon.

Campbell and the IOTM team.
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1,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 16, 2014 via mobile

Only disappointment I had was how small our room was. I had booked a superior room but almost all the floor space was taken up by the bed. The bathroom only had a shower and no bath.
The bed was super comfy, the little touches like the chocolate dipped strawberries, GHD straighteners and music system made me feel very spoiled.
The staff were all friendly and helpful. Brought earplugs due to location but didn't need them.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank treezydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 17, 2014
Hi treezydee

Thanks for your review on our hotel, we glad you felt spoiled staying at your home on the mile. We do however have a few standards of rooms which our guests can choose from. If you are looking to use the Inn on the Mile again book directly through our website where you get the option to choose your room style, The Royal Mile double would meet all the key points you require and mentioned in your review.

Thanks and we hope to welcome you back soon.

Campbell & the IOTM team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotherham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

My boyfriend took me to stay at this hotel as a surprise for my upcoming birthday and boy what a surprise!! The hotel has a lot of character with all the mod cons ... Exceptional value for money!! The friendly staff were welcoming and made the stay a whole lot more relaxing and enjoyable! The hotel is in the perfect location with lots of things to do near by and loads of places to eat! We were spoilt for choice but I have to say the atmosphere of the hotel bar along with the food served was beyond expectations, we would definitely recommend this hotel and are looking forward to a return visit!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McSeveney15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 13, 2014
Hi McSeveney15

Thanks for taking five minutes out to review your stay at our hotel, what a wonderful boyfriend you have to surprise with a visit to Edinburgh and our Inn on the Mile. We are glad we could add to what sounds like a wonderful stay. I will pass on your kind comments about our team as they do like to know they are ticking the boxes when it comes to guest satisfaction. Chef will also be happy with the kind remarks about the food.

We look forward to welcoming you back soon

Campbell & the IOTM team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2014

We enjoyed our stay very much. Our room was large, luxurious and had a fab washroom. Wouldn't hesitate to recommend it. Just know there is no lift. The rooms on the first floor are a manageable walk up.

Room Tip: Best view is a long walk up stairs.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Judith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 13, 2014
Hi Judith S

Thanks for taking some time out to review your stay at the Inn on the Mile, we are glad you enjoyed our luxurious rooms and fabulous bathrooms. The first floor is an advantage for those who don't desire a few flights of stairs, we are unable to put an elevator in due the buildings grade A listing, but personally we find it adds to the quirkiness of the hotel.

We are glad you will recommend to others.

Campbell & the IOTM team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Durham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 12, 2014

Booked this hotel based on the positive reviews I had read. They weren't lying!!
Absolutely gorgeous room (Room 5) staff were excellent, great breakfast and unlike a lot of places the common areas/stairs were as lovely as the rest of the Hotel.
We would definitely stay there again and would recommend to others!

Room Tip: Room 5, plenty of space and an unbelievable bathroom!
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Croppedbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 13, 2014
Hi Croppedbear

Thanks for taking the time out to do a review of your visit to our Inn on the Mile hotel, it sounds like your visit it Edinburgh was a success. We are so happy you found the room gorgeous, the rooms are and everyone deserves a wee bit of luxury on a break from the norm. We will pass on your comments about breakfast, the chef does take some pride in his wee morning plates.

We look forward to seeing you again and thanks for your recommendations.

Campbell & the IOTM team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlow, England, United Kingdom
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 6, 2014

Very nice boutique (?) hotel, great location in centre of the city. Very nice rooms, only 9 in total, all with mod cons etc.
Shame about the traffic noise, as right on a busy intersection.
I never got the complimentary drink, although I heard everybody gets one.

Room Tip: Try to get a room away from the traffic if that is possible...it kept me awake
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 10, 2014
Hi Chris C

Thanks for taking the time out to review your stay at our Inn on the Mile hotel, we are glad your found the location and rooms your satisfaction. I can only apolagise for not getting your complimentary drink on arrival an oversight by the team and I will work with the team to make sure this doesn't happen again. In regards to your drinks watch this space.

Thanks again.

Campbell & the IOTM team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sawbridgeworth, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 5, 2014 via mobile

We stayed over Sunday and Monday nights 2nd and 3rd March. Having missed our flight and having to book seats on the next one from Stansted we thought our weekend in Edinburgh was jinxed...till we arrived at The Inn on the Mile. Great welcome, complimentary drink and easy check-in. Bags were taken to the room while we sat and enjoyed the acoustic set in the bar till almost midnight. Great beer. Good wine. Immediately we felt relaxed and the service remained at that level for the whole stay. Brilliant location for sightseeing, eating, drinking and a bit of nightlife. Can't wait to visit again and will definitely stay at "The Inn" when we do.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank TomPerrySawbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this review, March 6, 2014
Hi TheOrangeTreeCM21

Thanks for taking the time out to review your stay at The Inn on the Mile even though it was cut shorter by the airport experience, it good to hear that we could de-stress you and make feel welcome Edinburgh. I remember having a wee chat at breakfast and was hoping to catch up with you and see how your day went sight seeing in the city.

We look forward to your return visit.

Campbell & the IOTM team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn on the Mile

Property: The Inn on the Mile
Address: 82 High Street | Royal Mile, Edinburgh EH1 1LL, Scotland (Formerly Bank Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#6 Green Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Inn on the Mile 4*
Number of rooms: 9
Official Description (provided by the hotel):
The Inn on The Mile located on The Royal Mile in the heart of the city centre, offers an alternative boutique and luxury hotel experience in one of Edinburgh's most prestigious historic landmarks. Built in 1923 as the British Linen Bank, we have preserved, conserved and renovated our historical building into a place where you feel at home.Hosting an intimate 9 beautiful, boutique fully refurbished bedrooms ranging from our stylish Mile bedrooms to our spacious Royal Mile bedrooms, our crisp and clean interiors and décor is the perfect base to explore our great city with an ideal location. Included in all our rooms are a self-lockable safe, iPod dock with ceiling in-built speakers, bathroom controllable speaker system and full tea and coffee making facilities which come with Scottish delicacies. All bedrooms also come with GHD hair straighteners as standard, large flat screen TV, iron with iron board and working desk area and complimentary Wi-Fi.Our fully refurbished Inn on The Mile pub is a focal point on the Royal Mile, paying homage to our banking history with subtle twists from our past. Sample our flights of fine wines, pick & mix from a sensational selection or indulge in the finest liquid in the world with our whisky flights tailored to individual tastes. Our menu at The Inn on the Mile kitchen is our pride and joy. We serve home cooked food prepared with love from fresh, locally sourced Scottish ingredients. All our meat, poultry and eggs are free range and traditionally reared, and our fish is from sustainable sources around the Scottish coast. Please be aware the hotel has no lift ... more   less 
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Also Known As:
Bank Hotel Edinburgh
The Inn On The Mile Edinburgh, Scotland

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