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The Inn on the Mile
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Reviews (1,295)
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1,045 - 1,050 of 1,295 reviews
Reviewed February 4, 2014

Stayed here for 2 nights on room only basis but found food and service first class. On arrival we received a discount card that gave you 20% off drink and 30% off food, excellent touch. The hotel provides entertainment most nights and on Sunday night the resident singer was brill. I would certainly use this hotel in future.

Stayed: February 2014, traveled as a couple
2  Thank Lachlan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this reviewResponded February 5, 2014

Hi Laclan M

Thank you for taking the time to review your stay with us. We are glad we could play our part in what sounds like a great visit to Edinburgh. I will share your feedback at our weekly meeting as we are all happy to hear what we do makes our guests experience a memorable one. We will also let Callum know you enjoyed his performance.

We look forward to welcoming you back to The Inn On The Mile soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2014 via mobile

We were recommended about this place by a friend, on this type of referral we will listen to him again.
It has just been fully restored and the people were extremely friendly. The restoration has been carried out to a very high degree.
We decided to stay and eat in the place as there was live music coming on later. We both had the fish suppers of the menu and they were excellent. The young local singer was extremely good, singing songs from the Beatles thought to delamitri.
On leaving we were asked what could they do to improve what we had said was a great stay.
Markings on the taps to say hot and cold, a mention that it take a wee while for the hot to come through.
The traffic coming into the pub means that the doors are open continually, it would be a good idea to look into how they can keep the heat as it should be.

Other wise wonderful

Stayed: January 2014, traveled as a couple
Thank aldial44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this reviewResponded January 31, 2014

Hi Aldial44,

Thank you for taking the time out to review your stay with us and that you had a great stay. I will be sure to pass these comments on to the team at our next meeting, it’s always good to know what’s working for our guests and what we can do to excel in our service provided and maintain the ambiance of our bar/bedrooms. Thanks again for this. We hope to welcome you back soon to our Inn on the Mile, best wishes…

Craig Brodie – Hotel Sales Manager

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Reviewed January 29, 2014

We absolutely LOVED our stay at The Inn on the Mile. First off, the location is AMAZING, right in the middle of the Royal Mile! The staff was very friendly and helpful; we couldn't ask for better service. The rooms were both cozy and clean. We loved the live music at the bar and had a delicious meal as well. Really, I would recommend this hotel (and the Mile Ale) to anyone planning a trip to Edinburgh. We will definitely be back!

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this reviewResponded January 31, 2014

Hi Stephanie P,

Wow, what a review! It was a joy to have you both stay with us and lovely to hear your comments about our great location and excellent service. Thanks for recommending our hotel (and Mile Ale) also, your are welcome back anytime.

Best wishes,

Craig Brodie – Hotel Sales Manager

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Reviewed January 29, 2014

Great room, beautifully chic and stylish, and extremely comfortable. Great attention to detail with nice touches including iPod player and music in the bathroom. Quality toiletries and good tea and mini bar items.

  • Stayed: January 2014, traveled on business
    • Value
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Review collected in partnership with this hotel
1  Thank Marion S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this reviewResponded January 31, 2014

Hi Marion S,

Many thanks on this lovely review. We are very proud of our Hotel here at The Inn on the Mile and your comments ‘beautifully chic and stylish, and extremely comfortable’ means a great deal to us. It was a pleasure to have you as our guest. Come visit us again soon, have a great weekend…

Craig Brodie – Hotel Sales Manager

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Reviewed January 29, 2014

My partner and I stayed here for two nights mid week. It's very different and quirky and I booked this based on Trip Adviser reviews. We were on the top floor (3 floors up but no lift) in bedroom 8 which was very nice and clean but quite small. The bed was a super king but took up most of the room. It was however extremely comfortable. The hotel is very central, in a great location for getting out and about but all night the noise from the street was terrible.

The bathroom was small with a "drench" shower however I had to run around a bit in it to get wet.There was no shelf or any place to sit any toiletries or any other items. The only place was on the floor either near the shower where they got wet or next to the toilet!

The staff were friendly enough but totally inattentive. On both mornings at breakfast we had to ask for cutlery, napkins, glasses for juice and other items which should have been on the table in the first place. The continental breakfast was also disappointing with little choice although the cooked breakfast was nice. Also a refill of coffee would have been great.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ShirleyTroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central E, General Manager at The Inn on the Mile, responded to this reviewResponded January 31, 2014

Good afternoon ShirleyTroon,

Thanks for taking time out to review your time with us. It’s genuinely appreciated to receive such feedback on what we are doing well and what we need to tweak to make our guests experience with us all that more special.

Each week we sit down at our team meeting and go through each review in detail and I can assure you your comments will be fully discussed and followed with an action plan of improvement. Again, thanks for your invaluable feedback. If you are ever returning to Edinburgh please let us know directly, it would be a pleasure to showcase our improvement following your stay. Have a great weekend and best wishes,

Craig Brodie – Hotel Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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