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“Extended trip after sister hotel”

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The Inn on the Mile
Ranked #13 of 151 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 31, 2013

Having stayed at their sister hotel the Murrayfield House Hotel, I decided to extend my trip and move to the city centre.

This hotel is as just as great as the Murrayfield House Hotel. The staff are fantastic and cannot do enough to help and assist you. The food has been great and good value for money.

The rooms are modern and beautifully finished with views out over the Royal Mile, you can sit in the window and watch the world go by. With being in the heart of it all there is easy access to everywhere, the buses are on time and go where ever you need.

I can’t recommend this hotel and group more, I have not found any fault it has been a great stay and I will be sad to go home.

I will definitely be back and booking with them again.

  • Stayed: January 2013, traveled solo
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1  Thank megan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bank H, General Manager at The Inn on the Mile, responded to this reviewResponded February 10, 2013

Hi megan m,

Thanks very much for taking the time to write such a kind review. The Bank Hotel’s new bedrooms really are something special & glad to hear you appreciated this. When coming back to Edinburgh please let us know directly for the best offers available. Have a great week & thanks again…

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1,098 - 1,104 of 1,216 reviews

Reviewed December 11, 2012

We really enjoyed our stay at the Bank hotel. Staff were friendly and helpful, room clean, modern and well equiped. I loved not having to take straightners with me for a short stay. We chose the hotel for location and it was ideal. Downstairs had a very nice bar where you also get a good cup of coffee. Can't comment on the food as we already had dinner plans. All in all would definately recommend and would stay again.

  • Stayed: December 2012, traveled as a couple
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Review collected in partnership with clever-hotels.com
1  Thank Lesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bank H, Manager at The Inn on the Mile, responded to this reviewResponded December 12, 2012

Hi Lesley,

Thanks you for the review on our hotel. It’s great hear such good feedback since the full refurbishment of our bedrooms & that the little touches such as hair straighteners included in our rooms made your stay all the better. We look forward to welcoming you back soon.

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Reviewed December 6, 2012

The hotel is sited above a bar which I did not realise when I booked but this was not a problem at all.

The bedrooms had no noise from the bar below, you could not tell even though the bar is very busy and lively.

The rooms were spotless and ultra modern, there are GHDs, hairdryers, an ipod dock that links to the bathroom, a HD tv, great tea and coffee facilities and really does feel really swanky.

The staff went out of their way to be helpful and friendly and were accomodating to my strange requests.

Cannot wait to come back.......

  • Stayed: December 2012, traveled as a couple
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1  Thank DemelzaStevenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Manager at The Inn on the Mile, responded to this reviewResponded December 6, 2012

Thank you for your kind response. It's great to hear you enjoyed our new facilities. It is also fantastic to hear that we exceeded your expectation's. We look forward to your next visit.

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Reviewed December 2, 2012

I reviewed this hotel some time ago, when the rooms were old fashioned, charming and individually themed. The rooms are very different now, and they have been renovated to an extremely high standard, with a modern boutique feel. Very, very high quality for the price. The staff, as before, were lovely and friendly and the location cannot be faulted.

My only negative note is that the room contained a price list relating to any items you "took" from the room (from bathrobes to hair straighteners to the whole wardrobe) which may or may not have been written tongue in cheek. I don't take things from hotel rooms unless they are clearly marked as complimentary, so I actually found this mildly offensive. I appreciate the problem that hotels face with things disappearing, but in this case it actually makes you do a quick inventory of the room to ensure that the stuff is actually there, less you be falsely accused. Also, we didn't know if the water outside the mini bar was complimentary or not, and didn't want to be charged £5 for it. Even the Tunnocks caramel wafers remained untouched in case they later appeared on the credit card bill. It's a real shame that they've done this, as it is a jarring note which shows a lack of class. My advice would be - don't spend all this money on these fantastic new rooms and then go and spoil it with a cheap and nasty way of insinuating that your guests have sticky fingers. Cameron House have far better extras in their rooms, and they don't stoop to this.

Otherwise a fantastic little hotel.

  • Stayed: November 2012, traveled with friends
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2  Thank lancer2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at The Inn on the Mile, responded to this reviewResponded December 6, 2012

Thank you for your feedback. It's fantastic to hear you were impressed with the new standard of rooms.

I appologise for the price list offending you. The purpose is simply a guide incase you wish to purchase item's in the room, which many guest have done.

Thank you for your kind words about our staff, and we hope to see you again soon.

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Reviewed November 26, 2012

This was our second stay at The Bank Hotel, and we have enjoyed both our visits. The hotel is located in the center of town; you couldn't ask for a better location. The staff went out of their way to make us feel welcome. Currently the hotel is being renovated, and the quaint old rooms have changed drastically. They are very comfortable. The beds are especially cozy. When we visited, the hallway was undergoing serious construction work, but it did not interfere with our visit. The breakfast, which is included in the stay, is filling and tasty. A good value, and a fun place to stay.

  • Stayed: November 2012, traveled with family
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1  Thank Lori_I_120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at The Inn on the Mile, responded to this reviewResponded December 6, 2012

Thank you for your kind comments. It's good to hear that not only did our staff exceed your expections, but even better to hear you were impressed with the rooms. Our chef's will be pleased to hear you enjoyed your breakfast, which is freshly cooked. Location is a big plus for our hotel as it is so close to many great landmarks.
Many thanks again and we look forward to your next visit.

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Reviewed November 20, 2012

Had a lovely overnight stay here. The staff were lovely, the location is right on the Royal Mile and the room was superb. They were still tiling the hallway when we arrived, which made me a little nervous, but when I opened the door and saw the room I was over the moon. Beautifully done out, huge bathroom with massive tub, big room, massive bed and lovely little touches like GHD hair straighteners just really made it. So many pubs and restaurants within walking distance. The wind whistling down the mile woke me up - but probably not a lot they can do about the weather!

I would definitely recommend this.

  • Stayed: November 2012, traveled as a couple
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1  Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Manager at The Inn on the Mile, responded to this reviewResponded November 21, 2012

Thank you for the lovely review. Here at the Bank Hotel, we are very proud of our newly re-furbished rooms. As you say, we believe it really is the little touches that complete the experience. Hopefully, on your next visit the weather will be better!

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Reviewed November 8, 2012 via mobile

Want a location that is right in amongst it look no further! Easy walking distance to all major attractions. Use the open top bus tours to access others such as Royal Yacht Britannia and the Botanical Gardens.
Our recently refurbished rooms (2 rooms for 2 couples) were of a very high quality. The stairways were jn the final throws of refurbishment and although initially off putting, this had no negative affect on our stay. Actually the builders were most social and jovial!
Our breakfasts were just what was needed to set up our days. The downside that some people experienced was noise. Yes, there was some noise as this is as said, ' in amongst it,' but we all had three good nights sleep and I was refreshed enough for 4 miles scenic exercise prior to breakfast.
The staff were all very friendly and helpful.
There are a few little things still to sort such as a jug for milk and some Sky tv issues but I'm sure once refurbishment is totally complete, the hotel part of the Bank will be worth another visit, Edinburgh certainly is!
The pub below is also very popular but doctors orders currently direct no alcohol.

  • Stayed: October 2012
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1  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Manager at The Inn on the Mile, responded to this reviewResponded November 20, 2012

Thank you for your feedback. All rooms have recently been refurbished to a very high standard. Many of our new facilities have proved very popular to our guest's, such as, the GHD hair straightners in the room, the rainfall shower and fantastic mini-bar. It's great to here you enjoyed your stay and we hope to see you again soon.

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Additional Information about The Inn on the Mile

Address: 82 High Street | Royal Mile, Edinburgh EH1 1LL, Scotland (Formerly Bank Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#6 Green Hotel in Edinburgh
#10 Luxury Hotel in Edinburgh
Price Range: $119 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Inn on the Mile 4*
Number of rooms: 9
Official Description (provided by the hotel):
The Inn on The Mile located on The Royal Mile in the heart of the city centre, offers an alternative boutique and luxury hotel experience in one of Edinburgh's most prestigious historic landmarks. Built in 1923 as the British Linen Bank, we have preserved, conserved and renovated our historical building into a place where you feel at home.Hosting an intimate 9 beautiful, boutique fully refurbished bedrooms ranging from our stylish Mile bedrooms to our spacious Royal Mile bedrooms, our crisp and clean interiors and décor is the perfect base to explore our great city with an ideal location. Included in all our rooms are a self-lockable safe, iPod dock with ceiling in-built speakers, bathroom controllable speaker system and full tea and coffee making facilities which come with Scottish delicacies. All bedrooms also come with GHD hair straighteners as standard, large flat screen TV, iron with iron board and working desk area and complimentary Wi-Fi.Our fully refurbished Inn on The Mile pub is a focal point on the Royal Mile, paying homage to our banking history with subtle twists from our past. Sample our flights of fine wines, pick & mix from a sensational selection or indulge in the finest liquid in the world with our whisky flights tailored to individual tastes. Our menu at The Inn on the Mile kitchen is our pride and joy. We serve home cooked food prepared with love from fresh, locally sourced Scottish ingredients. All our meat, poultry and eggs are free range and traditionally reared, and our fish is from sustainable sources around the Scottish coast. Please be aware the hotel has no lift ... more   less 
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Also Known As:
Bank Hotel Edinburgh
The Inn On The Mile Edinburgh, Scotland

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