Decent location. Facilities standard. However the service is very bad. Very slow in coming to you, then they didn't seem to know what they're doing.
I complained about the creaky bed, woke me up every time we moved, and there was no recognition or care that this had happened. They didn't even look at me on reception, and this was the duty manager!
I would advise going somewhere else from a service point of view. All other facilities were standard.
- Official Description (provided by the hotel):
- A historic 1860s listed building, the Hilton Edinburgh Grosvenor hotel is housed over two buildings, a main building and a townhouse building. Situated in the stylish West End of the city, our hotel is just 200 meters from Haymarket train station and offers easy access to Edinburgh's iconic attractions, from Edinburgh Castle to Princes Street and the Royal Mile and is the perfect location to explore Scotland’s capital city. ... more less
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- Also Known As:
- Hilton Edinburgh Grosvenor Hotel Edinburgh
- Edinburgh Hilton
- Hilton Edinburgh Grosvenor Scotland