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“Does the job”

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Mercure Edinburgh City - Princes Street Hotel
Ranked #120 of 149 Hotels in Edinburgh
UK
Level 5 Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Does the job”
Reviewed February 17, 2013

Its a basic hotel but a very good location. We stayed just one night. It was the location which attracted us. I didn't get a great deal of sleep due to noisy coridoors. However the room itself was plesant. Hot water and clean etc. I would stay again due to the location.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moogle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 20, 2013
Dear Guest,

Thanks for your review. I am glad you had a good stay with us. I am sorry that you had been disturbed by noise. See you on your next trip hopefully!

Kind regards,

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (606)
Date | Rating
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English first
Wavre, Belgium
Level 5 Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 16, 2013

Just come back from a 4 night stay in Edinburgh at hotel Mercure and we were very satisfied. We booked a superior room on the top floor with a gorgeous view and a balcony and it's really worth the price. King bed, lovely furniture, new bathroom, huge room. Cold and hot breakfast very satisfactory and staff very kind and courteous. The location is perfect also. Small tip : you have to swipe your room card in the lift if you want to get somewhere ! When we go back to Edinburgh we will surely reserve again at this hotel.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walinne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 19, 2013
Dear Guest,

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.

Kind regards,

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 5 Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 16, 2013

Stayed in this hotel for one night mid - week. My boyfriend and i stayed in the standard double castle view room - number 268. Room was nice, smallish double bed, tv, small desk with 2 chairs and a bathroom with shower and tub. It had the essentials without any fuss. Good for a hastle free stay though i can't say there was a wow factor, As for the castle view - again no wow, so probably not worth paying extra for . Would recommend as it is in a great location just five minutes walk from Waverley Station, Decent hotel if you want somewhere comfortable to sleep while you explore the area.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank jennifer b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 20, 2013
Dear Guest,

Many thanks for your kind review. I am glad my team made your stay enjoyable.

Kind regards,

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham
Level 5 Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 16, 2013 via mobile

The hotel is in a fantastic location & appears fairly modern!

This ends as soon as you head above reception and the bar/restaurant.

The rooms are very basic and could do with a refurbishment! The radiator in my room did not work but thankfully the one in the bathroom did! There is no sound proofing anywhere! I could hear everything going on in the corridors and in the rooms around mine! The rooms looked like they hadn't been decorated since the 80's.

On the positive, the breakfast menu was plentiful and a great choice. The evening meals were great quality and reasonable in price. There was a lovely Spanish waitress who kept us amused most nights! Very friendly and very helpful!

I wouldn't stay here again unless the rooms had been refurbished and modernised!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bexster22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 20, 2013
Dear Guest,

Thank you for your valued review. We would sincerely like to apologise that you did not feel the rooms matched your expectations and I can confirm we are in the process of planning a refurbishment of our rooms. We are always trying our utmost to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. We do hope that you would consider visiting us again.

Kind regards,

James Fraser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level 4 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 14, 2013

We stayed here for 3 nights during half-term and thoroughly enjoyed ourselves. We pre-booked a room with a castle view, which was ideal as we wouldn't have fancied staring out at a wall to the back of the hotel. The staff were very friendly, the hotel was clean, the bed was comfy and the location was about as central as its possible to get. If you want 5 star luxury then book a 5 star hotel, if you want comfort, location and decent service then this is well worth a look. The hotel doesn't need updated, with the possible exception of extending the free wifi to rooms as well as the public areas. We're happy with our stay and hope you are too.

Room Tip: If you can afford the extra £20, request a room with a castle view.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavenRachGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 15, 2013
Dear Guest,

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I am pleased to inform you that we will soon have free WIFI access in the bedrooms. I look forward to welcoming you back again very soon.

Kind regards,

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donaghadee, United Kingdom
Level 6 Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed February 11, 2013 via mobile

Hotel is so central, near the shopping, 2 min walk from Waverley Station. Rooms were basic but clean. Quite noisy in hallways especially on Saturday night around 3/4am. Lovely views in castle side rooms. 'You get what you pay for' with the bonus of being on Princes Street.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynsey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 15, 2013
Dear Guest,

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind regards,

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Denver, CO
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 10, 2013

Wife and I traveled there for our honeymoon in September, Hotel was wonderful, room have a great view, and the staff were incredible, so glad we stayed here!!! The breakfast buffet in the morning was great as well, and the location so close to the train station was nice and made it easy for us to travel!!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank statelax34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, February 15, 2013
Dear Guest,

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.

Kind regards,

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Edinburgh City - Princes Street Hotel

Property: Mercure Edinburgh City - Princes Street Hotel
Address: 53 Princes Street, Edinburgh EH2 2DG, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #120 of 149 Hotels in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
Official Description (provided by the hotel):
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 
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Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland

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