On a recent 2 day trip to Edinburgh,we decided to stay here as we haven't been for a couple of years,we normally stay at another hotel but wanted a change and sad to say it was well below previous standards.Reception and concierge were very professional and friendly and sadly that was where it ended,After being shown to our room,we headed down to the bar for some drinks to find it empty and no one serving so we waited and eventually had to go and look for a member of staff who took our order three times but clearly didn't understand much English and eventually had to find another staff member to help us., not the best of starts.
Restaurant food was well below standard,absolutely no atmosphere and a couldn;t care less attitude from staff,Breakfast was probably the worst and have never experienced such a shambles,what is so hard to serve up a Scottish breakfast that is warm and edible ? end this trip with room cleaning trying to get you out of your room two hours before checkout.
All in all, feel really let down with the whole experience and hope the management have taken the time to read the comments left at the hotel.
For the kind of money they are charging,we were left feeling very dissapointed and definitely don't feel it was money well spent, in fact, feel very much ripped off.
- Official Description (provided by the hotel):
- Set in a desirable location on North Bridge, The 4 star Scotsman Hotel is nestled between the hustle and bustle of the New Town and the historical Old Town, the hotel is perfectly located to explore Edinburgh. Just off the famous Royal Mile, Waverley Train Station and Princess Street are within 2 minutes’ walk from the hotel. Tourist attractions, entertainment venues, restaurants, bars and shopping are all conveniently near-by, making The Scotsman Hotel the ideal base to explore the our great city. Many of the original features and layout remain intact from the former national newspaper of Scotland printing house, bringing historical character to this luxury boutique hotel. The Marble staircase, now the centre of the hotel, retains its imposing stained glass window and glows magnificently by candle light each evening. Within the heart of the historic and iconic building is our comfortable bar and lounge area which serves a wide variety of drinks to suit all tastes, a luxurious afternoon tea and a great range of bar snacks. A high quality Scottish breakfast with superb service is served daily in our dedicated breakfast restaurant. With discounted parking at local secure car park, complimentary Wi-Fi and all the little extras you would expect from a 4 star boutique hotel, we look forward to welcoming you soon to The Scotsman Hotel. ... more less
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- Also Known As:
- The Scotsman Hotel Edinburgh, Scotland
- Scotsman Hotel Edinburgh