We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“I like the Ibis Hotel but ...” 2 of 5 bubbles
Review of Ibis Edinburgh Centre Royal Mile

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ibis Edinburgh Centre Royal Mile
Ranked #62 of 150 Hotels in Edinburgh
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“I like the Ibis Hotel but ...”
2 of 5 bubbles Reviewed July 1, 2012

There is no reason the Edinburgh Ibis cannot be a 3- or 4-star hotel. I liked the hotel. It is modern, clean; the staff are friendly, helpful and efficient. I liked my room; while not luxurious, it was adequate and comfortable, clean, and it had a very nice bathroom. The breakfast, for which you pay 7.50 pounds is one of the best we had on our trip to Scotland and Northern England. The location is excellent: right on the Royal Mile, within walking distance from Waverly Station (trains) and the Airlink Bus (to the airport). You can walk to the Edinburgh Castle and Holyroodhouse Castle and Arthur's Seat. I enjoyed the window-front lounge area downstairs. So what's the problem?

The two fatal flaws were not of local hotel management doing; they originated at the corporate level. One is wifi and the other is a neighborhood social problem, both out of control of local hotel staff.

You have to pay for wifi. At the least 1.50 pounds for 30 minutes, or the preferred 4.99 pounds for 24 hours,, for which you must endure 15 minutes of clicking on your smartphone to register and pay the fee - have you ever had to fill out pages of information on a smart phone typing with one finger? If you make one mistake, you are rejected and you must start all over again. I think hotels, in my case charging me an average of $125 per night (83 pounds) for a basic room without breakfast can surely provide free wifi when Starbucks, 5 businesses up the street, can do so for a two-buck cup of coffee. It's just unbelievably cheap to make someone pay for a service that can be provided by the hotel for an investment of less than $100. I refused to pay that, so I walked up to Starbucks twice a day to look at my email, look at the weather, look up admissions and hours of various attractionis and restaurants, and consult my online maps and references used to explore Edinburgh.

To be fair, there are other options: one is to pay 1 pound for 20 minutes of internet access on a computer terminal located in the public hotel lobby, when it is available. The other is to pay 9.99 pounds for 24 hours internet access in your room through your tv set - a keyboard is located in your room. We initially broke down and purchased the 9.99 option, but, in fact, it did not work properly, so after 15 of cursing and groaning, we went to the desk and told them to cancel it.

The second problem is trickier. We had a room with a window facing Hunter Square, in front of the hotel. Across the square is a "Live Music Bar". Starting at 5 or 6 PM, the kids heading to Live Music start hanging out in the Square. They are loud. As the club opens, they go in and out, in and out, all through the night. When they are out they are loud. One night the club opened their doors (and windows?) late so we were treated to the pounding bass of dance music for several hours. When the club closes (1 AM? 2 AM?), all the Hunter Square hangout people go out in the square and literally yell and scream (literally!!) and whoop for an hour to 90 minutes or so. Even with our windows closed (uncomfortable) and even with earplugs in, the sounds of revelry went on until 2 or 3 AM every night we stayed at the Ibis (4 nights).

It seems to me that to fix something like this, the ownership of the Ibis needs to get together with the local authorities and the club owners and work something out. This seems to me to be something that is beyond having a hotel clerk go outside into a public area and tell 25 youths among 50 or so people hanging out to be quiet or over to the club and tell them to keep their doors shut at night.

My tip to the reader is that, if you are easily distracted by noise at night, you should request a room that does not face onto Hunter Square.

My second tip is, if you find it repulsive to PAY for wifi, let the Ibis know, or stay somewhere else. I KNOW many hotels charge likewise. I KNOW many airports charge for wifi. But this is such a ripoff, the public needs to stand up for itself. I put a wifi router in my house, myself, for $75.

With these two issues fixed, the Ibis Edinburgh becomes, in my book, a 4-star rating. If you are a sound sleeper and you don't use internet, give this hotel a 4-star rating. Without the changes I've mentioned above, it is a stretch for me to give it 2 stars, after all, you go to a hotel to sleep, right?

Room Tip: Ask for a room that doesn't face Hunter Square (but remember, you may have no windows). Go up to...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jimritch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerIbis, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, August 7, 2012
Dear jimritch
Thank you for taking the time to write a review about your stay here with us at Ibis Edinburgh. We have taken note of your feedback , regarding the wifi, yes this is a decision at Head office.
However,I do hope we will have the opportunity to welcome you back to stay with us in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,022 reviews from our community

Traveler rating
    669
    939
    314
    63
    37
See reviews for
303
978
158
165
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 23, 2012

This hotel is rated as a motel 6 but I disagree, The rooms are small, but very clean and modern. The best part was the breakfast bar in the morning, for an additional cost,which I thought was very fair and it gives you a chance to try out some of their local bacon, cheeses and fresh bread. The front desk lobby people were very helpful and friendly. I found it interesting that a majority of them are from different parts of western europe. The hotel is located in the Royal Mile, so you can walk EVERYWHERE!! I was traveling alone and felt very safe, the hotel also has a key card to enter the building, elevator and your room. I would definitly stay there again if I returned to Edinburgh.

Room Tip: Try to get a room that faces the outside streets, the rooms in the inner corridors are very small.
See more room tips
  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kuiipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, July 1, 2012
Dear Kuiipo,
Thank you for taking the time to write a review about your recent stay here with us at Ibis Edinburgh. We are pleased you enjoyed your stay and do hope you will visit us again in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 17, 2012

perfectly decent hotel. Our room was large (though we got 2 single beds despite specifying for a couple, and arrived to find a small chocolate bar on the floor by the window...) did us fine for a base to explore the city from.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Isobel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, July 1, 2012
Dear Veritini,
Thank you for taking the time to write a review about your recent stay with us here at Ibis Edinburgh. We are pleased that you enjoyed your stay and hope you will stay with us again in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed June 15, 2012

Spent one Friday night here, arriving around 10:30 pm and checking out at 9:00 the next morning. For £110 B+B, it was very expensive. I had a room on the second floor overlooking the front of the hotel and could not get to sleep due to the noise from the bar / night club on the other side of the road. If you are driving then there is no car park and any parking in this part of Edinburgh is expensive.

  • Stayed June 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
Helpful?
Thank Charlie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, July 1, 2012
Dear Charlie S,
Thank you for taking the time to write a review about your stay here at Ibis Edinburgh. We have taken note of your comments but do hope you will return to Ibis Edinburgh in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 15, 2012

Gets a very good because of its location. The hotel itself is budget but comfortable and clean. If you want a luxury hotel don't pick this one. We found it excellent for our requirements of a short stay as a couple. The bar downstairs is nice and it is right on the doorstep of may other good places to eat and drink. You can easily walk right to the middle of town in 10-15minutes.
Parking is a bit of an issue. We parked our car at the train station car park - waverley station which is a five minute walk down the road, and not too expensive.
The hotel is perfect if you don't have to worry about parking.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank littlebluerock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, July 1, 2012
Dear Littlebluerock,
Thank you for taking the time to write a review. We are pleased that you enjoyed your stay here with us at Ibis Edinburgh.
We look forward to seeing you again in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed June 12, 2012

My husband and I stayed at the Ibis for 2 nights. We'd both been to Edinburgh many times before, and in terms of location you can't get more central: nestled in the heart of the Royal Mile, halfway between Holyrood and the Castle, this hotel is perfectly placed to explore Old Town and only a few minutes from Princes Street and the New Town as well. The staff were all very accommodating and friendly, and the buffet breakfast was excellent, with the best espresso I have ever tasted from an automated machine and decadent buttery croissants worthy of a boulangerie. That said, our room was pretty awful. We were in 305 on the 3rd floor, and our window opened onto a covered atrium so there was literally no ventilation whatsoever. The hotel did provide a fan, which we needed to have on full blast in order to sleep at night (with no covers on - that's how hot it was). The air conditioning unit would only work in hot weather so we had no room temperature control apart from the fan. The bed was not great; the mattress was a poor quality memory foam, so that added additional heat and was uncomfortable to sleep on. The bathroom was outdated with a narrow, claustrophobia-inducing shower cubicle. Finally, the Ibis appears to be a chain that not only makes you pay for wifi, but blocks all other wifi signals from being accessed, which in this day and age is pretty petty. The hotel is in a Georgian or possibly Victorian building conversion so understandably there's not a lot they can do about certain heating problems; do yourself a favour and ask for a room above the 3rd floor.

Room Tip: Rooms above Floor 3 have better ventilation
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MegaraMcT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ibis Edinburgh Centre Royal Mile, responded to this review, July 1, 2012
Dear Megara McT,
We are happy to hear that you enjoyed your time here with us at Ibis Edinburgh. We have taken note of your comments regarding your room and do hope this does not deter from staying with us in the future.
Kind regards
Joanne Green
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Edinburgh hotels
Old Town
Ibis Edinburgh Centre South Bridge
Old Town
The Inn Place
The Inn Place
#20 of 150 in Edinburgh
4.5 of 5 bubbles 269 reviews
Old Town
Stay Central Hotel
Stay Central Hotel
#43 of 150 in Edinburgh
4.5 of 5 bubbles 1,389 reviews
Show Prices
Show Prices
Show Prices
New Town
Ibis Styles Edinburgh Centre St Andrew Square
Old Town
Fraser Suites Edinburgh
Fraser Suites Edinburgh
#53 of 150 in Edinburgh
4.0 of 5 bubbles 1,517 reviews
Old Town
Premier Inn Edinburgh Royal Mile
Show Prices
Show Prices
Show Prices

Been to Ibis Edinburgh Centre Royal Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Edinburgh Centre Royal Mile

Property: Ibis Edinburgh Centre Royal Mile
Address: 6 Hunter Square | Off Royal Mile, Edinburgh EH1 1QW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#58 Business Hotel in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Edinburgh Centre Royal Mile 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Ibis Edinburgh Centre Royal Mile hotel is located in the old town,just off the Royal Mile, Princess Street and its numerous restaurants are all within walking distance. 5 min from Waverley railway station and 12 km from the airport, the hotel has 99 rooms, including 6 adapted for disabled guests. It has a bar serving snacks 24/24 and Wifi Internet access for guests on a business trip. Public parking is 10 min on foot from the hotel, with reductions for clients. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Agoda and Priceline so you can book your Ibis Edinburgh Centre Royal Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Edinburgh Centre Hotel Edinburgh
Accor Edinburgh Centre
Ibis Edinburgh Centre Royal Mile Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing