My boyfriend and I stayed in this hotel for two nights earlier this week and overall we had an ok experience. Having stayed at two of the other Apex hotels in Edinburgh previously though, I can see why this hotel is one star less than the others.
The room was slightly on the small side but ok to live in for two nights I guess. I wasn't however impressed when I had a shower and reached for a towel off the rack to find when it was unfolded it had a large grey/black dirty stain on it! This towel had definitely not been washed so therefore should not have been in my room. Also we ordered room service and to be honest the carrot and orange soup was pretty tasteless, good thing we got a £10 food voucher when we arrived as I wouldn't have been happy if I was paying for it.
The reception staff were very polite and helpful. I have to say it was pretty irritating however to arrive at the hotel at 2:00pm to check in, as stated on the website, to be told that our room wouldn't be ready for another hour and a half!! I asked if there was somewhere we could leave our two suitcase so they were put behind the desk and were still sat there when we came back.
In addition the room attendant cleaning the room next door to us on our second morning must have been in a foul mood as there was a hell of a lot of banging and crashing through the wall. No need to set my alarm as there was no way I was sleeping through that! A one point I actually considered getting up and asking her/him to keep the noise down but decided against it when I looked at my 'bed head' reflection in the mirror! Shame they forgot to put lightbulbs in the bedside lamp also!
I think it was a bit disappointing considering I have stayed in the Apex hotels a number of times I just expected a bit more.
- Official Description (provided by the hotel):
- Small, friendly hotel situated at the west end of city center; minutes to the main shopping streets and entertainment district. ... more less
- Reservation Options:
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- Also Known As:
- Apex European Edinburgh
- Hotel Apex European
- Apex Haymarket Hotel Edinburgh, Scotland