I stayed here between 17th and 19th October (room 114) for a business conference in the nearby EICC.
Reception staff were very professional, friendly and efficient; check-in and out was quick and were able to supply everything from extra tea to plasters!
Restaurant and Bar staff were attentive but not intrusive. They were knowledgable and know how to treat a customer. The food was simply amazing and ate in the restaurant every evening.
Although the hotel was a little way out of the centre, a gentle stroll in the mornings is a good way to start the day.
I have stayed in other Best Western hotels and vowed never to stay in one again (London based). However, because of the experience at this hotel I have subsequently changed a booking in November so that I can stay here again.
Well done and keep up the good work - it is recognised and appreciated.More
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