We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ballantrae Albany Hotel
Ranked #122 of 147 Hotels in Edinburgh
Williamsville, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Outstanding service”
Reviewed June 27, 2011

This hotel is very clean, decent room sizes (for Europe), and very accommodating. We had a mix-up with our reservation and they couldn't find another room for us during our stay, so they called to the other properties they manage and moved us into a self-catering apartment. Totally above and beyond my expectation! I would recommend this hotel anytime. We rented a car, and they were very helpful with explaining the parking rules in the neighborhood - we managed for 3 days on only a few pounds by strategically moving to different sides of the street. Lovely and unique snacks are put out for guests at 4 PM most days.

  • Stayed November 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pae1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

753 reviews from our community

Traveler rating
    176
    230
    157
    93
    97
See reviews for
60
374
66
77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
luton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 15, 2011

one of our group had read a review that the service in this hotel was poor. four of us went up for the weekend. we were greeted by a helpful, charming irish gentleman who insisted on carrying our cases up the two flights of stairs. over the weekend this lovely cork gentleman was always there to greet us with a smile, advise and offer refreshments. The hotel is clean, spacious and very central to the main attractions. overall i would recommend this hotel and if you read that the service is not up to standard then you have been mislead. the staff in the restaurant were also excellent, courteous and prompt. if i went back to edinburgh i would definetly stay in this hotel again.

Room Tip: room 405 has a dodgy shower so avoid
See more room tips
  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ahobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 13, 2011

Excellent hotel, probably one of the nicest hotels I've stayed in. Staff very helpful and breakfast was lovely. Very central location close to Princes street. Hotel room itself was very well appointed.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank jamser89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 13, 2011

Executive Singles - small, dark, noisy and in the basement. Plus my room had a few rather dubious repairs to the ceiling. If you're a single traveller you're better off staying in a budget chain, definitely not worth the money I'm afraid. Which is shame as the hotel seems to get good reviews from other people.

Stayed June 2011, traveled solo
Helpful?
3 Thank JRWK1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Edinburgh hotels

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 8, 2011

Ballantrae Albany is a unique old hotel in a two connected Georgian townhouses on quiet street. Conveniently located in thе centre of this wonderful city, very close to shoping area and to central station. The standard twin room was very spacious, nicely furnished and spotless clean. Comfy beds. Modern bathroom facilities. Breakfast had a lot of choices - buffet and English breakfast as well. Good value for moderate price I had paid!. I found the staff veri kind, helpful and professional.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stefanovs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
278 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed May 29, 2011

We had a great stay here. The room was large and very well equipped. The hot water was plentiful and the shower powerful. The breakfast was excellent with great service. The receptionist when I arrived Thursday evening was so helpful and nothing was too much trouble. I would definitely return.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank London_Travellers_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 29, 2011

Large executive suite, great room service, super friendly and helpful staff, excellent location, value for money compared to some of the other central hotels, tastefully decorated. The reception and breakfast teams were the most helpful and friendly staff you could wish for.

Room Tip: Ask for photos of your room
See more room tips
  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heidifrith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Edinburgh hotels
Broughton & Calton
The Ballantrae Hotel
The Ballantrae Hotel
#128 of 147 in Edinburgh
3.0 of 5 bubbles 506 reviews
Broughton & Calton
Twelve Picardy Place
Twelve Picardy Place
#95 of 147 in Edinburgh
4.5 of 5 bubbles 308 reviews
Broughton & Calton
The Place
The Place
#111 of 147 in Edinburgh
4.0 of 5 bubbles 1,016 reviews
Show Prices
Show Prices
Show Prices
Broughton & Calton
Regent House Hotel
Regent House Hotel
#130 of 147 in Edinburgh
3.0 of 5 bubbles 263 reviews
New Town
Frederick House Hotel
Frederick House Hotel
#113 of 147 in Edinburgh
4.0 of 5 bubbles 666 reviews
New Town
The Royal Scots Club
The Royal Scots Club
#18 of 147 in Edinburgh
4.5 of 5 bubbles 766 reviews
Show Prices
Show Prices
Show Prices

Been to Ballantrae Albany Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ballantrae Albany Hotel

Property: Ballantrae Albany Hotel
Address: 39-47 Albany Street, Edinburgh EH1 3QY, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Suites
Hotel Style:
#58 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ballantrae Albany Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Welcome to the The Ballantrae Albany Hotel a wonderful Grade A listed Georgian town house building and one of Edinburgh's best boutique hotel's. The Hotel is located in the heart of the lively city of Edinburgh, just a short walk from the best attractions of the city. The hotel has a total of 42 en-suite rooms all fitted with modern amenities to meet your needs including Satellite TV and tea/coffee making facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Cheap Tickets, Priceline, Hotwire, Hotels.com, Agoda, TripOnline SA and Hotel.de so you can book your Ballantrae Albany Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ballantrae Albany Edinburgh
Hotel Ballantrae Albany
Albany Hotel Edinburgh
Ballantrae Albany Hotel Edinburgh, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing