We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We loved it!”
Review of Malmaison Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Malmaison Hotel
Ranked #94 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed September 19, 2009

We visited the Malmaison for 2 nights over Valentine's weekend this year (2009) and we thought it was a great hotel.
The hotel is situated in Leith which is about a 20 minutes walk from the centre and Princes Street, but a very quick and easy bus ride from the hotel.
Leith has lots of nice bars and restaurants and we enjoyed eating in one of the bars to the left of the hotel. We also had room service in the hotel and it was excellent.
The room was big and rather decadent with great toiletries. The cocktail bar was also very good and the staff were very friendly. The hotel itself was very impressive located right by the waterfront.
We would definately recommend this hotel if you are visiting Edinburgh. Personally, I know Edinburgh very well, and it was lovely to stay somewhere just outside the centre as you get to see a whole new area of the city. Leith is very trendy now and we enjoyed walking near the water. Great shopping also.

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kentish-Globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,969)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,758 - 1,764 of 1,969 reviews

Reviewed September 16, 2009

We booked this hotel for our first wedding anniversary because we wanted something special, we did get the internet rate and realistically expected to get a slightly smaller room but when we rang in advance we were told we had one of the nicest of the smaller rooms.

Positives:
The hotel itself is very impressive and in a great location with bars and restaurants within a short distance and the bus stop is a minute away with regular buses going into the city every few minutes. The bar is very nice and reasonably priced and the staff are very friendly and helpful. Another big plus is the car park which is free and saved a lot compared to the city centre hotels.

The few slight negatives with this hotel
The room we expected to be small but it was very small and hot! we had read previous reviews that said so but when we arrived it was stifling. We had a very old fan in the wardrobe which we had to have on constantly the whole time we were in the room including the night as well as the window, we were lucky enough to have very nice weather for the duration of our stay and so this probably made it worse but air conditioning or even a ceiling fan would have made a big difference and not a big ask in such a luxury hotel. Be warned there is a seal on the mini bar to stop you putting any of your own things in to keep them cool which was a bit over the top! ANother small gripe is the lighting, although very nice and soft in the bedroom not great when trying to find things or apply make up or iron! there is no main light and a shortage of plug sockets. We were also told when we booked in that a £50 per night refundable deposit was placed on our credit card for any 'extras' we may use! I can understand and have in the past given a card for such reasons but never has an amount esp such a large amount been taken, even if it was refunded.

There are lots of places to eat and drink around the hotel although we only sampled a few on our three night stay, would recommend cameo which is across the bridge and on the left, it is very reasonably priced and has a nice atmosphere.

We went to the inidan restaurant The Raj on our first night and although the food was good we were shocked at the bill and asked for it to be checked, We discovered... too late that this was because drinks are very expensive £3.90 a pint!! We expected prices to be slightly higher than where we live but this was way more than we paid even in the bars on the royal mile in the city centre.

We went into Edinburgh every day and the buses are only £1,20 for a single or £3.00 for an all day pass which was great value as you could get the bus from almost anywhere every 10 mins or so. You do need to have the exact change tho as we found out when we got on with a ten pound note and had to get off as they do not have any change.

We would definately recommend the sightseeing bus which stops outside the main sights and you can get on and off and use as often as you like for 24 hours, especially if you have never been before and want a good idea of where everything is. The castle was a must but would definately advise you book online before to save a large queue. We went to the Royal Britannia on the last day as it was only a short walk from the hotel and we were able to leave our car on the car park, there is a shopping centre and cinema there also.

All in all a great trip with a very nice hotel, we loved Edinburgh and will definately be returning but for the same price we will probably get a hotel in the centre next time with air conditioning!

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mollsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2009

I am not normally a review writer (or a complainer!) but just wanted to make sure other travellers have the full facts before they book here. My husband and I have stayed in all sorts of accommodation in the past year (from a tent to the One&Only to a travelodge) but have never stayed anywhere which fell so short of expectations as Malmaison Edinburgh.

1. Location
Malmaison Edinburgh is not 'minutes from the hustle and buzz of Edinburgh' as stated on it's website. It is in Leith, which is a 45 minute walk from Princes Street. We knew this before we went and thought it was worth it for the 'Mal experience', but unfortunately it wasn't. The area is served by buses, for which you have to have exact change, and take 25 minutes to reach the centre. Even the running map provided of 'Edinburgh' was around Leith docks. Beware the night buses which never arrive (and are scarier than some in London). We asked concierge to order us a taxi on two occasions: the first resulted in our request "being lost" and the second time we were told it would take 45 minutes to come (this was at 11am on Monday), although she never rang up to check this.

2. Decor
As others have said, the hotel is looking very tired and doesn't seem to have been updated since it opened in 1994. It is certainly not 'boutique' nor their 'flagship'. Our room was tiny and overlooked air vents (as do over 30 rooms). It was also quite grubby and the soft furnishings threadbare, even in communal areas. The main problem was that the room was so hot-I've never experienced such a hot room before, and outside was freezing! Heating was off and had fan on full and window open as far as it could go (about 10cm) and still we couldn't bear to even have a T shirt on (one bonus of holiday!). Bathroom was exactly the same as the reading travelodge we stayed in last week, aside from some very average toiletries (not even separate body wash and shampoo). Noisy extractor which you couldn't turn off. Hubby had a look in the gym, which he thought was pretty rubbish. His main gripe was the rubbish television, which looked like one from the early eighties, and only had 5 channels. He wanted to be at home with his flatscreen widescreen instead. The unlimited high speed internet was actually only for 30 minutes and only if you could plug your laptop in to the LAN cable, which I couldn't. No WiFi.

3. Service
We aren't sticklers for service by any means and generally enjoy a chat when waiting for food. We ate in the brasserie and as we were going to a show we just ordered one course-hubby a rare steak and myself a salad. It took 65 minutes from arriving at the brasserie until receiving our food, despite hopeful looks and repeated polite questioning. As a result we had to gobble it down and pretty much run to get to our show. Even when they brought the bill to sign hubby had to ask for a pen to sign it! In fairness the food was nice, although we ate off the a la carte as the fixed menu we were booked on didn't appeal. They gave us £15.50 each credit for this, which covered a salad and chips. They did put a bottle of famous grouse in our room on arrival with a card which had another room number crossed out and changed to ours. We weren't sure what it was for!

4. Cost
Our two night trip breakfast and with one course and a glass of wine each night in the brasserie (no water, service extra) cost just over £440. We both felt that it wasn't worth it, and certainly it wasn't a lovely 'boutique' experience. Perhaps we were naive, but please don't believe the website: going back to look at it now, everything is essentially 'true' but horrendously hyped up.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank FelicityTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2009

Edinburgh Malmaison was overall disappointing after a brilliant stay in the Leeds Malmaison a couple of years ago. When we checked in we were told we'd been upgraded for free- bonus. However the hotel, including our room is looking tired and worn. We had a dodgy mark on the armchair in our room, the carpet was frayed at the edges, the clock didn't work etc. Not what you expect at Malmaison prices. The staff were great as usual, a forgotten toothbrush was no problem in the morning for example.

The breakfast in the bistro was very good, hot, and service was quick and efficient without being fussy. What a shame the hotels fixtures and fittings don't match the standard of there staff. Oh and 30 minutes of free internet usage is a bit stingy if you ask me.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Wills9055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2009

Stayed for a Saturday night recently and even though we plan to return to Edinburgh we will not be stopping here. Even though the room was clean and nicely decorated, I think some updating is required. The throw on the bed had a stain on it and was wet to the touch, obviously from an attempt to clean it, why not just put another one the bed?
No air-con, yes even though it's Scotland and it was raining it was like a sauna in our room. Upon asking reception on our way out, we found that they had put a fan in the room and opened the windows as far as possible. The noise from the machinery - ironically I think the air-con that services the rest of the hotel - was way too noisy for us to sleep, and the fan just added to the noise!
Nice to have a clock in the bathroom but it had stopped.
It was a busy breakfast restaurant on the Sunday and it was a long wait for a cooked breakfast. However, it arrived after 40 mins and we found that the sausages and black pudding were cold.
Upon checking-out water was pouring through the roof into the reception area, raining inside as well as out! There was also some-one with a dog checking out at reception, not something you expect from this kind of hotel.
I will say that the location is excellent, a short taxi/bus ride away from the busy city centre but with pleasant restaurants and bars around the hotel.
Was looking forward to staying at the Malmaison, but we are now put off from staying in any of them for either business or pleasure.
(Stayed at Kildonan Lodge the previous night and had a lovely stay - would return there again.)

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank pandapaws04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2009

Arrived in the room and it was quite tatty - it needed a good lick of paint.
There was no aircon in the room and it was warm so we had to sleep with the windows open. The windows overlooked some noisy machinery though so sleeping wasn't easy.
The sink in the room did not drain properly and the bedding didn't seem to fit the bed.
Minor complaints in some ways - apart from the air con - but whatever, i expect more from this chain. It was a disappointing stay.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank yvscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2009

wouldn't stray more than two or three streets away though - full of nut-buckets, so keep your hands on your wallet

  • Stayed: April 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank edinburghbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Edinburgh hotels
Old Town
Radisson Blu Hotel, Edinburgh
West End
The Dunstane Hotel
The Dunstane Hotel
#8 of 151 in Edinburgh
1,418 reviews
New Town
The Principal Edinburgh George Street
Show Prices
Show Prices
Show Prices
Old Town
Fraser Suites Edinburgh
Fraser Suites Edinburgh
#57 of 151 in Edinburgh
1,701 reviews
Old Town
Apex Grassmarket Hotel
Apex Grassmarket Hotel
#88 of 151 in Edinburgh
3,687 reviews
West End
DoubleTree by Hilton Hotel Edinburgh City Centre
Show Prices
Show Prices
Show Prices

Been to Malmaison Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Malmaison Hotel

Address: 1 Tower Place, Edinburgh EH6 7BZ, Scotland (Formerly Malmaison Hotel Edinburgh)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Leith
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Family Hotel in Edinburgh
#50 Luxury Hotel in Edinburgh
#53 Business Hotel in Edinburgh
#59 Romantic Hotel in Edinburgh
Price Range: $109 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
It's the mother of all Malmaison's. The former house of ill-repute now has a reputation that's second to none, and it's also just a short taxi ride away from Waverley Station. Malmaison Edinburgh bides at Leith (as they say up here), just a stone's throw from the Royal Yacht Britannia, but offering far more funky luxury. Yes, when you want exciting hotels in Edinburgh, this is the King, not the castle. Our Edinburgh hotel puts you close to all of Edinburgh's cobbled splendours, incredible shopping and famous galleries. Then it's back to Mal for Scots dining with a twist, a fine selection of single malts and mojitos in the bar and then back to the slinkiest and most spectacular rooms in the Scots capital. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, Priceline, Hotwire, Cancelon, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Malmaison Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Edinburgh Malmaison Hotel
Malmaison Edinburgh
Malmaison Hotel Edinburgh, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing