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“A good hotel - drop not be put off by non-central location...!”
Review of Malmaison Hotel

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Malmaison Hotel
Ranked #92 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed June 4, 2013

My wife and I booked three nights here whilst we were up in Edinburgh for the marathon. The prospect of my first 26.2 miles was tempered by the thought of luxuriating at the Mal before and after!

We were not disappointed!

As the title suggest, do NOT be put off by the location of this hotel down in Leith! We had previous experience of staying at a nearby Premier Inn, so we knew just how good the transport (bus) links back into town are. With a bus every few minutes for most of the day and an all-day ticket costing £3.50, we had no hesitation staying here. However, you could easily spend a long weekend in Leith itself and not need to venture back up to the city centre if you didn't want to: there are a whole host if good bars and alternative eateries within a few minutes walk of the Mal if you want alternatives.

The Mal was pretty much up to the usual high standards. Decoration, the sophisticated - but relaxed - ambience and the comfortable rooms were as you would expect. The beds and towels were particularly noteworthy - and a good, relaxed sleep is really useful just before a marathon...! The room itself faced north towards the docks; the view was OK, but nothing special, consisting mainly of a car park and residential flats, but we could see the occasional ship moving around and this hills of Fife in the distance.

Size-wise the room was also "OK": acceptably large enough, but you probably would not call room 209 "spacious". I part that's probably because bed is pretty large and to be honest, I was OK with that compromise, given how comfortable it was.

On check-in we were surprised to be told that Sunday morning breakfast would not start until 08:00, given this was the morning of the marathon. On enquiring whether there was even the possibility of some porridge at 07:00, we were told quite clearly there would be no-one in the kitchen, so a continental room-service breakfast was our only option. Having bought our own instant porridge at a shop around the corner, it was only by chance that we overheard a conversation in the lobby the following day where a member of the check-in staff was explaining to an arriving guest that they would be opening breakfast an hour early at 07:00 on Sunday to cater for those runners entered for the marathon....!! Well, thanks for letting us know...!

Apart from breakfast, we didn't dine at the Mal. Breakfast on two mornings was every bit as good as you would expect, and despite the number of guests coming and going, availability and service remained high. However, on the Sunday morning - marathon morning - service was not up to the usual standards. Whether this was down to opening an hour early, I do not know. Having arrived bang-on 07:00 for a timely breakfast, there were already a handful of marathon breakfasters I place. We ordered two bowls of porridge as soon as we were shown to our table. We helped ourselves to the impressive fresh fruit and awaited our porridge. Three bowls of porridge arrived ten minutes later, but two of them were delivered to a nearby table who had arrived just after us: although the women there had not ordered it, she gratefully accepted it and tucked in. The third bowl hovered in the background whilst the staff tried to work out who had ordered what. It then disappeared back into the kitchen. We asked a member of staff and were assured the porridge was on its way. Twenty minutes later we asked again, getting quite concerned that we would have to leave without our "staple" breakfast. Another 5 minutes later - a total of almost half an hour after ordering - our two bowls of porridge finally arrived. Delicious they we too, but it wasn't really the standard of service we expected at the Mal nor what we needed for our marathon breakfast!!

Otherwise, service was good. The two "good" mornings, we breakfasted in the bar area and the service was great. There was a young blonde-haired barman who seemed to be there from breakfast right through until quite late in the day. He was friendly, polite and efficient. One morning he was about to pour breakfast coffee when I noticed one of the mugs was not clean. Both mugs were promptly and apologetically whisked away and replaced with clean items. Everyone understands sometimes things go awry: it's how they are out right that is more important, and this was a fine example of doing just that.

We didn't dine in the evening at the Mal, but we did same the bar. My wife can attest to the quality and range of gin on offer, whilst I was over the moon to see one of my favourite beers on draft: Bitter and Twisted - a very fine offering befitting of the Mal.

All in all, a good stay let down by a few minor service niggles which would be oh-so-easy to put right. Would we stay there again? Yes, at the right rate we certainly would.

Room Tip: No tip, but be aware there are effectively two parallel "wings", and the main stairs in th...
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  • Stayed: May 2013, traveled as a couple
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1  Thank Jon_069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 1, 2013

Fantastic place to stay. Easy to park and within reasonable distance of city centre. Rooms spacious and with modern facilities one comes to expect from high class hotels. Food brilliant. Staff friendly. Price reasonable all round. Nice to sit outside on nice warm day. Loads of pubs and restaurants plus shopping mall close by. Ticks all the right boxes.

Room Tip: Try and get room facing waterfront
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  • Stayed: May 2013, traveled on business
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1  Thank GolfbloggerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013 via mobile

Booked a suite . .spent a night as a treat from my friend. .it's worth the price. a bit on the expensive side..lacks a swimming pool and a gym .but great experience. .if you have spare cash. .best place to stay. .

  • Stayed: December 2012
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Thank 186525Sandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013 via mobile

I stayed here on a Sunday night and upgraded to a suite. We were just looking for some 'r & r' and this hotel fit the bill perfectly. The room was excellent, very quiet even though it looked onto the main bar area, great selection of drinks and not over priced like some hotels. We dined in the restaurant in the evening and would give this 10/10, would highly recommend this hotel to anyone.

  • Stayed: May 2013
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Thank PollyElvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

I have never stayed at this Hotel before but was pleased with it especially if you look for the deals they have from time to time. Clean, friendly and very helpful staff, great location Leith is a few miles out of town but has a lot going on.

  • Stayed: May 2013, traveled on business
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Thank PWF1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013 via mobile

Stayed for 3 nights. Room was clean and although not a huge room was enough space for the two of us. Reception were very pleasant as were the staff who were serving breakfast in the Brasserie. The only issue I had was the bed was so hard I practically didn't sleep for the 3 nights we were there (although my partner had no issues so this was just an issue for me). We didn't dine at the Hotel so cannot comment on this, however the breakfast offered was very nice.

  • Stayed: May 2013
    • Value
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Thank B1404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

The room was dark and a bit dusty and had a weird smell.

The view from the window was other windows about 5 metres away.

The staff weren't very helpful but were polite at least.

Breakfast was decent but not worth the price.

I've stayed at much better hotels in the centre of Edinburgh for less money, it's a pity they were booked out.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Yertle89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malmaison Hotel

Address: 1 Tower Place, Edinburgh EH6 7BZ, Scotland (Formerly Malmaison Hotel Edinburgh)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Leith
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Family Hotel in Edinburgh
#49 Luxury Hotel in Edinburgh
#53 Business Hotel in Edinburgh
#59 Romantic Hotel in Edinburgh
Price Range: $109 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
It's the mother of all Malmaison's. The former house of ill-repute now has a reputation that's second to none, and it's also just a short taxi ride away from Waverley Station. Malmaison Edinburgh bides at Leith (as they say up here), just a stone's throw from the Royal Yacht Britannia, but offering far more funky luxury. Yes, when you want exciting hotels in Edinburgh, this is the King, not the castle. Our Edinburgh hotel puts you close to all of Edinburgh's cobbled splendours, incredible shopping and famous galleries. Then it's back to Mal for Scots dining with a twist, a fine selection of single malts and mojitos in the bar and then back to the slinkiest and most spectacular rooms in the Scots capital. ... more   less 
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Also Known As:
Edinburgh Malmaison Hotel
Malmaison Edinburgh
Malmaison Hotel Edinburgh, Scotland

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