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“Definitely Upmarket”
Review of Prestonfield

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Prestonfield
Ranked #4 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed September 18, 2013

We stayed six nights at Prestonfield House while visiting Edinburgh and surrounding areas. Our first floor corner room was large, sumptuous and very comfortable. One receives a complimentary bottle of champagne, bottled water, nightly cookies and chocolates. The staff was very congenial. Breakfast in the Rhubarb restaurant offered wonderful choices of local produce. All the public rooms are decorated with interesting furniture and art. Our dinner one evening in a small private dining room was delicious. The outside of the house features some gardens, large trees and peacocks. The reception of the free wifi is a bit problematic. Because the hotel is about a 10 minute taxi ride from the center of town, it is a little out of the way if one does not have transportation readily available.

  • Stayed: June 2013, traveled with friends
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Thank Joan36806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 - 736 of 1,162 reviews

Reviewed September 1, 2013

We stayed at Prestonfield for our wedding anniversary, and had a fabulous time. Our double room was upgraded to a suite, which wasn't huge but was gorgeous and wonderfully decorated, we had a bottle of champagne, apples, and cookies in our room, and nothing was too much trouble for the excellent staff. They helped us with arranging a special food delivery, with getting our luggage from the hotel to town so we could walk there, finding the items we left behind and getting them to us.. The breakfast was delicious (they even have vegetarian haggis available) and served in the room for no extra charge, generally no hidden extras, beautiful building and grounds, great service, would definitely recommend for a lovely treat

  • Stayed: August 2013, traveled as a couple
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Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

My wife and I stayed at the Prestonfield while attending the Tattoo and were both awestruck and impressed with it. It is not a decor for everyone's taste - staying in the 'owner's suite' is basically like stepping in a time machine and going back in time 200 years - velvet curtains, four poster tub, dark humungous pieces of furniture, back and white pictures and little letters of invitation from the queen to different members of the family. Best described as Harry Potter meets Charlie and the Chocolate Factory (Jonny Depp style). The service is good, though not what you would expect for the price of hotel - small things such as having to ask for the bill during the afternoon tea several times, rather impersonal as well. Location is also fair, but not great - it is a 25-30 minute walk into town which is good for a leg stretch but not exactly convenient if you just want to zip out. We would certainly stay here again, but would try one of the regular rooms.

  • Stayed: August 2013, traveled as a couple
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1  Thank TripTestDummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

My girlfriend and I have just had a couple of days at the Prestonfield, and were immensely impressed. We've been fortunate enough to stay in the best reviewed hotels in London, York and Paris (none of which are the Ritz as the mad old fuddy duddy below seems to think) and this ranked comfortably alongside them!

The staff were wonderful, answering all of our requests happily. I even asked to borrow and hdmi cable to plug my laptop into the TV, and we returned to our room to find one. Real 5 star hotel staff definitely don't need luggage carts.

The hotel is beautiful too; a real treat for fans of boutique stays like my girlfriend. Needless to say, the Prestonfield is highly recommended in our books.

  • Stayed: August 2013
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1  Thank PervySage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

Firstly be aware that this review if for the hotel and not for the Rhubarb restaurant, which is of significant quality.
We decided to stay at this hotel having attended a gala ball and found it the most disappointing experience. I could only advise that if you are looking for a truly remarkable hotel in Edinburgh, save yourself the heartsink and stay at a proper 5 star hotel, book The Balmoral.
The staff were not approachable and appeared simply pretentious.
There was nobody to receive our car on arrival and we had to actually request help with our bags, otherwise they were happy to let us trail all the way down to the reception at the end of a long corridor by ourselves.
When dearest husband commented to the staff member carrying the bags that he could do with a hotel trolley, we were met with a scowl and a belittling comment stating that "proper 5 star hotels would never use trolleys!". Obviously the young and inexperienced man has never worked (and never mind stayed) in the likes of the Ritz London or the Cipriani in Venice (where I have seen birdcage trolleys about).
The room was small and badly illuminated. No space to walk around at all. The only redeeming feature was the wonderful view of the beautiful grounds.
We had requested a feather-free room and the request was not fulfilled, we had to insist on a change of bedding on arrival.
The toiletries were from "Essentiel Elements" and frankly the smell was overpowering. Having a frank distaste for minty smell and being an allergic dermatitis sufferer I asked for an alternative having explained my allergies. The receptionist told me that "unfortunately they could not offer me any alternative and I would have to use the toiletries offered" in the most unsympathetic manner (thank Goodness for my emergency Jo Malone kit!).
The bathroom was also small and nothing out of this world, no separate shower and a very plain bath.
Breakfast in bed was nice and the duck Eggs Benedict were nicely prepared.
Please also note that if you are not travelling by car this hotel is not exactly close to the city centre or other attractions.
The hotel pretends to be lavish and is decorated in a grand fashion but unfortunately they are in dire need of a lesson in hospitality.

  • Stayed: March 2013, traveled as a couple
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8  Thank CCP1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

We stayed here for 4 nights and could happily have stayed longer . Great location , very peaceful and quiet after the buzz of Edinburgh centre during the festival .Our suite was very elegant and very comfortable , especially sipping the champagne and feasting on the homemade biscuits and truffles . The staff were extremely helpful and friendly . The food was fantastic both at breakfast and in the restaurant " Rhubarb " . We had dinner one evening in the beautiful and romantic opera box type room , just made for two and it was lovely .This must go to the top of your list of special places to stay , we will deffinately return .

  • Stayed: August 2013, traveled as a couple
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Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

I was fortunate to be invited to a lavish wedding ceremony at Prestonfield House and a very polished affair it was too. The Hotel is a 17th century building and former home of the Lord Provost. It lies a 15 mins taxi ride from central Edinburgh, is embedded in a golf course and with more recent additions it is now a 23-bedroom "boutique" (their word not mine!) 5* luxury, spa-free hotel. And while the grounds, the staff and the ambiance are delightfully Scottish Country House and ooze comfort our stay was punctuated by a poor dinner at their Rhubarb restaurant (fully and gracefully reimbursed I should add) which was all that could deny it a 5-stars rating.
The Stables - a kind of big-top in a rotunda, housed the wedding reception swallowing 265 guests with ease and they too scored very highly on all fronts.
Likes: cosiness, endless whisky varieties, well-stocked wine list, multiple bars and hidden drinkeries, friendly staff, my eggs benedict breakfast at Rhubarb
Dislikes: dark rooms, price, my lamb dinner at Rhubarb

Room Tip: Suites are expensive and the two rooms are small - our deluxe room was larger and ample at a lower p...
See more room tips
  • Stayed: August 2013, traveled as a couple
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1  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prestonfield

Address: Priestfield Road, Edinburgh EH16 5UT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Edinburgh
#4 Romantic Hotel in Edinburgh
#32 Family Hotel in Edinburgh
#37 Business Hotel in Edinburgh
Price Range: $240 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Prestonfield 5*
Number of rooms: 23
Official Description (provided by the hotel):
Prestonfield is Edinburgh's most indulgent retreat and Scotland's latest 5-star hotel. Rated one of the "Best 101 Hotels in the World" by Tatler/Abercrombie & Kent and AA Hotel of the Year 2005, this exceptional hotel is near Edinburgh's Royal Mile. Prestonfield has been lavishly restored by new owner James Thomson of Edinburgh's famous Witchery by the Castle. Now guests find every modern convenience hidden behind the velvet-upholstered walls of Edinburgh's most talked-about bedrooms. ... more   less 
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Also Known As:
Prestonfield Hotel Edinburgh
Prestonfield Edinburgh, Scotland

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