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redeco
Warren, Massachusetts

Great Location - Comfortable Lodging

5.0 of 5 bubblesReviewed Oct 14, 2019
Upon mid-afternoon arrival, I was immediately assigned to Room 122, a large room facing back without much of a view. However, the room was well-appointed and equipped with a king bed, chrome and glass desk, easy chair, plenty of closet space, and a spacious location for setting out luggage. Safe, tea and coffee service, and decent amenities in the bath. No mini-bar, but there was a note telling that one would be provided upon request. Selection of pillows available upon request. Excellent lighting. Excellent sleep quality.

Color scheme is modern - lots of ivory/charcoal/grey - modern framed paper sculpture over the bed, large round silver framed mirror. Bath is equipped with a shower/tub. Good water pressure and plenty of hot water.

Public rooms comfortable as well as spacious. Itchy Coo Bar and Kitchen has pleasant bar staff and serves tea and light meals. The other restaurant I used for breakfast. Lots of items available. Quite a nice breakfast with all the usual selection. Free Wi-fi, pool and sauna, Melrose Spa, gym.

Location superb - right on the Royal Mile. Easy to walk to Edinburgh Castle, Holyrood Palace, and the museums in the Princes Street area. I would definitely stay here again. Enjoy!
Date of stay: October 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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kmaya1234, Guest Service Manager at Radisson Blu Hotel, Edinburgh City Centre, responded to this review
Responded Oct 15, 2019
Hello redeco,

I am delighted after reading your review. I am so pleased you enjoyed the 'modern' décor of our rooms and found our central location aided in exploring our great city. I will be sure to pass on your lovely feedback of our Itchycoo team, who you found to be 'pleasant', they will be happy to hear this. I hope we are able to welcome you back to our hotel again for another great stay.

Kind Regards,

Kelsey Maya
Guest Service Manager
Kelsey.Maya@radissonblu.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews royal mile pillow menu great location old town superior room lovely hotel high street good size arthur's seat comfortable bed an upgrade central location tourist attractions train station family room lovely room breakfast was excellent
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Reviewed October 14, 2019

Fantastic service made our night away superb. The room was fantastic and we were upgraded on check in as it was our anniversary. Breakfast was lovely with a great choice and great service. Would recommend the hotel for location and service.

Date of stay: October 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Excursion38923
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmaya1234, Guest Service Manager at Radisson Blu Hotel, Edinburgh City Centre, responded to this reviewResponded October 15, 2019

Hello Excursion38923,

I am pleased to hear you enjoyed your complimentary upgrade and found our service to be 'fantastic'. I will pass on your feedback to our restaurant management team, who I am sure will be delighted.

I hope we are able to welcome you back to Radisson Blu Edinburgh soon.

Kind Regards,

Kelsey Maya
Guest Service Manager
Kelsey.Maya@radissonblu.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2019

The Radisson Blu in Edinburgh is truly a magnificent place to stay. The rooms are exceptionally large, bathrooms are equipped with showers and bath tubs, and the beds are king sized with large fluffy duvets. The hotel itself has a pool, sauna, steam room, and fitness center that are all very well maintained. The breakfast buffet is warm with many options, and the staff are incredibly attentive. The atmosphere within the dining hall is infectious - all the staff are warm, friendly, and really want you to have the best experience you can. I was highly impressed with their demeanour and standard of service. Beyond the hotel the location is fantastic and is within walking distance to all the sights in the old town. I will definitely stay again.

Date of stay: October 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Megs-opinion
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmaya1234, Guest Service Manager at Radisson Blu Hotel, Edinburgh City Centre, responded to this reviewResponded October 14, 2019

Hello Megs-opinion,

Thank you for your amazing review! I am delighted to hear you enjoyed your stay with us so much, including our comfortable beds with our 'fluffy duvets' and found our staff to be 'incredibly attentive'. We truly hope we are able to welcome you back to Radisson Blu Edinburgh again soon.

Kind Regards,

Kelsey Maya
Guest Service Manager
Kelsey.Maya@radissonblu.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2019 via mobile

The Blu was right in the heart of Old Town. Easy walk to Holyrood and the Caste. Only had breakfast in the hotel as dining and shopping abound all around Old Town. Breakfast was good. The concierge allowed us use of an umbrella when we ventured out for a walk to an appointment and it started to rain unexpectedly. The room was plenty roomy for us and the bathroom was bright and clean. Only thing was the tub/shower had a high step
Up into it.

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank 242PaulaH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmaya1234, Guest Service Manager at Radisson Blu Hotel, Edinburgh City Centre, responded to this reviewResponded October 14, 2019

Hello 242PaulaH,

Thank you for your great review. I am pleased you enjoyed our central location which makes all of Edinburgh's great tourist attractions easily accessible and that you found our room and bathroom to be 'bright and clean'. I hope we are able to welcome you back to the hotel soon for another great stay.

Kind Regards,

Kelsey Maya
Guest Service Manager
Kelsey.Maya@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2019

Just returned from 2 night in the Radisson blu Edinburgh. A most enjoyable stay. We are a family of 5, and had booked a family room, which was upgraded to be a 2 bed suite upon arrival. While the room wasn't ready for check in at 4pm, we were given complimentary drinks vouchers for the bar by a very pleasant receptionist ( Mr Fraser).

Suite was very spacious and immaculate, with generous size fridge,coffee machine as well as tea making facilities, bathrobes, welcome pack of toiletries for the children etc. We used the pool facilities too which was excellent.

We ordered room service for the children which was exceptional value, £10 for 3 courses and a drink each. Bar food was very good too.

Ideal location for exploring the city. I highly recommend and would definitely stay here again.

Date of stay: October 2019
Trip type: Traveled with family
2  Thank Claire M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmaya1234, Guest Service Manager at Radisson Blu Hotel, Edinburgh City Centre, responded to this reviewResponded October 14, 2019

Hello Claire M,

Thank you for your fantastic review! I am happy to hear you enjoyed our great location for exploring Edinburgh, our comfortable rooms and 'excellent' amenities. I will pass on your wonderful feedback to Flynn, who I am sure will be delighted.

We hope we are able to welcome you and your family back to Radisson Blu Edinburgh again soon.

Kind Regards,

Kelsey Maya
Guest Service Manager
Kelsey.Maya@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2019

Should not have upgraded --the value was not forthcoming --and although the hotel may have been busy with new registrants, housekeeping should not suffer. The ambiance was lacking, brown was the color of the hallways and the bedrooms. Minimal lighting, cheap furniture.

Date of stay: October 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Voyager772945
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmaya1234, Guest Service Manager at Radisson Blu Hotel, Edinburgh City Centre, responded to this reviewResponded October 14, 2019

Hello Voyager772945,

Thank you for your feedback on your recent stay. I am disappointed your stay was not up to your Radisson expectations, if you would like to discuss any aspect of your stay further, please do not hesitate to get in touch with myself directly.

Kind Regards,

Kelsey Maya
Guest Service Manager
Kelsey.Maya@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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