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Billyjo25
North East England, United Kingdom

Hidden away in the New Town!

5.0 of 5 bubblesReviewed Apr 19, 2019
We stayed here as a gift from my daughter and she was anxious about the quality, having never visited the hotel personally. She need not have worried! From check in to check out we were continually delighted with the hotel.
The bedroom was very comfortable and extremely well appointed, with what appeared to be a virtually new bathroom. The furnishings and equipment were of excellent quality and the bed was very comfortable.
Breakfast and dinner were served in the restaurant and the food, presentation and service second to none. The staff throughout the hotel were of exceptional quality and nothing was a problem to them.
The location was very handy with Princes Street only a short walk away.
Our visit was the latest of many trips to the City but this time it was substantially enhanced by our stay at the Bonham.
Date of stay: April 2019
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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BonhamH1, General Manager at The Bonham Hotel, responded to this review
Responded Apr 24, 2019
Dear Billyjo25,

Thank you very much for your 5 star review of The Bonham, Edinburgh.

I'm delighted we were able to exceed expectations and that you enjoyed your stay with us. I'll make sure the rest of the team are aware of your comments.

We hope you decide to return again soon..

Kind regards,

Douglas Campbell
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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707 - 712 of 2,319 reviews
Reviewed April 19, 2019

The hotel was lovely & clean, very friendly staff. Easy walking distance to town centre without being too busy. Restaurant food was delicious, slightly pricey but flavour was definitely there. Shame lifts were down for over 24 hours

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TraceyBurns44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BonhamH1, General Manager at The Bonham Hotel, responded to this reviewResponded April 24, 2019

Dear tburns12016,

Thank you very much for your review of The Bonham, Edinburgh.

I'm delighted you enjoyed your time with us and that you were happy with your meal in the restaurant. Apologies for the Lift being out of service during your time with us.

Thank you again.

Kind regards,

Douglas Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2019

Just re-furbished (4/19). Lovely hotel, interior elegant and comfy. Great location near City centre. Very helpful and friendly staff. Menu for food and wine a little limited, however food very good. No family amenities (stayed with our 9 year old), however this wasn’t a problem and eating at the restaurant or being in one of the lounges didn’t feel like children not allowed - staff engaging and friendly. Would recommend for short break close to all Edinburgh has to offer. Would return.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank KJEB1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BonhamH1, General Manager at The Bonham Hotel, responded to this reviewResponded April 24, 2019

Dear KJEB1,

Thank you very much for your 5 star review of The Bonham, Edinburgh.

I'm glad you enjoyed your time with us. Thank you so much for providing feedback and we look forward to your return.

Kind regards,

Douglas Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2019

Great hotel, great location. Staff were nothing bit friendly and accommodating.. Keith at the front desk was a pleasure to deal with! Top of the range customer service and worth every penny. Our room was stunning with a great view !

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Quest01882718706
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BonhamH1, General Manager at The Bonham Hotel, responded to this reviewResponded April 24, 2019

Dear Quest01882718706,

Thank you very much for your 5 star review of The Bonham, Edinburgh.

I'm delighted you enjoyed your time with us. I'll make sure your comments are passed on to the rest of the team, especially Keith.

Thank you again, Please don't hesitate to return.

Kind regards,

Douglas Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2019

We love staying at the Bonham 4th time this year.Staff on reception very welcoming.We stayed in room 305 which was lovely.Breakfast was delicious recommend the eggs Benedict.Had a chilled out two night stay to celebrate my birthday.Great location only a short walk to town.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lesleygilliland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BonhamH1, General Manager at The Bonham Hotel, responded to this reviewResponded April 24, 2019

Dear lesleygilliland,

Thank you very much for your brilliant 5 star review of The Bonham, Edinburgh.

It's always a pleasure to read about returning patrons of The Bonham. It's great to read you enjoyed your time with us and I hope you had a great birthday overall.

Please don't hesitate to return.

Kind regards,

Douglas Campbell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

The hotel is beautiful, ecologically aware and the staff are incredibly friendly and helpful. Our waitress (Jessica) was incredibly attentive and went out of her way to ensure that all the food I was served was 100% vegan. This included creating a dish that wasn’t on the menu (delicious pasta!!) and advising me on the breakfast choices available to me.
Nothing seems like too much effort for the staff, even during busy periods. We were very happy with our stay and would definitely return!

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ButtonPop
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BonhamH1, General Manager at The Bonham Hotel, responded to this reviewResponded April 24, 2019

Dear ButtonPop,

Thank you very much for your great 5 star review of The Bonham, Edinburgh.

I appreciate you taking the time to review your experience with us and delighted that you had such a good experience. I'll make sure all the staff, and especially Jessica, are aware of your feedback.

Please don't hesitate to return.

Kind regards,

Douglas Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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