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“Wonderful Experience”
Review of The Howard

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The Howard
Ranked #13 of 150 Hotels in Edinburgh
Certificate of Excellence
Reviewed February 1, 2013

We stayed at The Howard on the 1st leg of our honeymoon and have to say it was a fantastic experience.

The hotel is superb with lots of space, great rooms and has a relaxed atmosphere all helped by being in a fantastic location at the heart of Edinburgh. The friendly, helpful service, particularly with the team of butlers was second to none - we opted for breakfast in the room on a number of occasions and it made us feel very special!

Old-world, 5-start luxury and charm without being stuffy and formal. Excellent all round!

  • Stayed: January 2013, traveled as a couple
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1  Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 - 504 of 806 reviews

Reviewed January 31, 2013

What a lovely, relaxing, small hotel to stay in!
When you've stayed in many large modern hotels , this was a welcome change.
The free upgrade, which we received, was a bonus.
Old world charm of hotel was a great experience.

  • Stayed: January 2013, traveled as a couple
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Thank JiminNice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdinburghCollection, General Manager at The Howard, responded to this reviewResponded February 1, 2013

A superb review and although it is rather succinct, it does get to the heart of everything we are trying to achieve at The Howard. Many, many thanks for such kind words..
Leon Kiteley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

This hotel is superb. It combines all of the great things about staying in a boutique hotel into one brilliant package.
The rooms are luxurious, yet at the same time welcoming. The butler service is great.
The staff manage to be unobtrusive yet always there when you need them. Tea or coffee is graciously and promptly delivered when requested.
The entire tel is spotlessly clean and very comfortable. Having breakfast delivered to my room was to me, the icing on the cake.
Go on, spoil yourself!

  • Stayed: January 2013, traveled solo
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1  Thank Holiday M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdinburghCollection, General Manager at The Howard, responded to this reviewResponded February 1, 2013

Another fantastic and motivating review,and one that needs no clumsy words from me . This guest has my sincerest gratitiude
Leon Kiteley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

This was our fourth stay at The Howard and unfortunately it is in need of a refurbishment. We stayed in the 'Frederic' room for two nights in january for our wedding anniversary. The cost was £165 and £215 per night.
On the first evening I went to see the receptionist and told her we were very disappointed with our room and she said "sorry, I will pass your comments on to the manager". I expected some sort of acknowlegement next day but none was forthcoming. My main concerns were very badly stained cusion covers on the bed - which were later removed and the disgusting state of the two armchairs - very badly worn and dirty! - Not 5 star I can assure you.
On checking out I said how disappointed we had been and left them a list of what we felt let them down.
I have also emailed all the following to them and asked the manager to comment but alas he has failed to do so.
The following are what needs to be put right: The 2 armchairs; headboard is smaller than the width of the bed; quilt too small for the bed; supposed to be a king size, but is two beds pushed together with the dreaded gap in the middle; hem of bathroom curtains dirty; lampshade badly stained; a new fan had been fitted in the bathroom but no-one had cleaned up afterwards; black down the side of the outside of the shower due to a leaking shower tray.
Due to my complaints we received a price reduction. However, this was not why we stayed here, it would have been much better to receive what we had wanted.

  • Stayed: January 2013, traveled as a couple
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8  Thank darrencumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

This was a very cold 3 day first visit to Edinburgh - a great city with activity choices to suit any weather. But the icing on the cake was our choice of the Howard. Conveniently situated for the central area, combining old world decor, charm and gentility with top quality service and attentiveness. A peaceful haven blessed with superb staff; we will go there again having enjoyed perhaps our best city centre hotel experience. Wow!

  • Stayed: January 2013
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Thank FarmersBoy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

1 Night stay in a very relaxing atmosphere. Staff were excellent and helpful. I would say without a doubt that it is the staff that makes the hotel what it is...... inviting, relaxing clean and overall a place that you will go back to and the fact that a discount is in place makes 'The Howard' an even more appealing place to stay.

Room Tip: We were lucky to get an upgrade to The Abercrombie Suite and this was a south facing room that was e...
  • Stayed: January 2013, traveled as a couple
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1  Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

We recently stayed at The Howard Hotel for three nights, as a long weekend break. From the moment we arrived at the hotel we were presented with a level of courtesy and service that is reminiscent of days gone by. Our Butler showed us to our room and explained the list of services on offer at the Howard, which ranged from the pressing of clothes and the cleaning of shoes to picking up shopping from the city and arranging private drinks receptions for the guests. Every morning the Butlers brought tea, coffee and juices to our room and then a little later returned and served breakfast in the privacy of our room. The rooms themselves were comfortable and roomy, with the bed being excellent. The entire hotel has an air of refinement that is often lost within the bigger 'chain' hotel groups. The entire experience was faultless with the Butler service being the icing on the cake!!

Room Tip: The only room I would avoid (although I didn't see inside the room) is the one in the basement o...
  • Stayed: January 2013, traveled as a couple
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1  Thank Darren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdinburghCollection, General Manager at The Howard, responded to this reviewResponded January 18, 2013

Many thanks for this superb review and whilst it may be churlish to contradict someone who has showered such glowing praise on The Howard, I must address the issue of our "basement" rooms. We actually refer to these as out Terrace Suites and they are our finest offering. They are all generously proportioned with their own private entrances on to Great King Street (the epitome of discretion) and Marchmont, for example, has a huge Jacuzzi bath and views over our garden.
Leon Kiteley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Howard

Address: 34 Great King Street, Edinburgh EH3 6QH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
#7 Family Hotel in Edinburgh
#10 Luxury Hotel in Edinburgh
#14 Romantic Hotel in Edinburgh
#19 Business Hotel in Edinburgh
Price Range: $185 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Howard 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Howard is a small and discreet hotel which occupies three Georgian houses. A classically elegant hotel both outside and in, it has just 18 luxury rooms and suites. Located by Waverley train station, situated just off Princes Street. ... more   less 
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Also Known As:
The Howard Hotel Edinburgh
Howard Hotel Edinburgh
Howard Edinburgh
The Howard Edinburgh, Scotland

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