I've been there for two days with some friends. We booked a room with bathroom and decided to pay for the hole room to have a private room. When we arrived the hostel didn't look so bad: it was spartan but cool furnished. Unfortunately when we got to the room we understood we made a mistake: the room was narrow with a low roof cold as hell and DIRTY. Heating didn't work, dust and hair where everywhere, one of us found an empty bottle beneath the matress. Half of the room's floor was covered by water: "it's the water they used to wash the room" we thought.. WRONG!!! After a couple of hours, since the water didn't dry up, we tried to understand the reason and we discovered it to be water of the closet drianing out from a tube running up against the wall through half of the room. To close the leak somebody had used some dirty tissues that when the room was "cleaned up", hadn't been removed. In the meanwhile some of us used the sink and the closet (fortunately just for liquid needs): for the first hours no problem occurred, but after some time, they got clogged and water started to raise instead of decreasing. We checked the shower and water was coming up from there too altough we didn't use it. It was about 2 am and the situation was unsustainable. We went down and we asked for a room change. At the beginning the receptionist didn't want to change us the room, saying that the hostel was full: Lie! After a few minutes that we insisted they moved us in a 12 people room, saying that the next day we had to move to another room since this one was booked. No problem for us. But in the morning they changed again their opinion and said we could stay there and that nobody would have join us since we paid for a private room.
Obviously when we came back from dinner we found two other guests in our room. If we had been informed at least we could lock our stuff.
In addition the public toilest on our floor where out of order and the one on the upper floor where always clogged by toilet paper and worse.
Finally I want to thank the redheaded receptionist that when we asked for more blankets (3 where missing), after the third request, he simply throw them on the wet ground of our room. Thank You!
Don't go there!
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- Also Known As:
- Art Roch Hotel Edinburgh
- Art Roch Hostel Edinburgh, Scotland