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“Poor room, even worse food.”

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Travelodge Edinburgh Airport Ratho Station Hotel
Ranked #108 of 151 Hotels in Edinburgh
Reviewed February 14, 2014

Stayed here the first week of february. Have to start off by saying the staff were fantastic, professional and courteous. The whole hotel was also spotlessly clean. The room appeared to be sufficient, though on further inspection was disappointing.The bed had only one thin duvet cover, with no optional blanket provided as usual in a hotel. No phone in room to call reception to make any requests. One towel to shower with, and no means of drying it after use. No optional pay channel's on the TV. No free WiFi. A radiator that refused to heat the room, thoughit was happy to hum loudly all night. Then the food- As I work in kitchens myself I know that 3 mins from order to being served "fresh grilled chicken" is impossible, this rubbery flacid chicken breast arrived on approx 6 pieces of pasta, with limp lettuce and a mushy tomato slice on the side. The tomato was, interestingly, warmer then the chicken. Chicken arribiata, no thanks. So I ordered the wings- would have been ok if I had the stomach capacity of an ant. I think there was 4, seriously.

  • Stayed: February 2014
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1  Thank JackGerard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Dianne from Customer Services at Travelodge Edinburgh Airport Ratho Station Hotel, responded to this reviewResponded February 28, 2014

We are sorry to learn of your disappointment with the facilities provided in our rooms and also with the bar cafe jackGerard. We want our customers to be comfortable during their stay with us and we offer additional duvets, blankets, pillows and towels at reception. It is regrettable that you did not enjoy your meal in the bar cafe, we provide the same food in all of our cafes and our staff are trained to prepare the food to a high standard. Our hotel management team will be made aware of your feedback to help support any improvements which need to be made. We'd like to offer our apologies for any inconvenience caused on this occasion.

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671 - 677 of 852 reviews

Reviewed February 13, 2014

I stayed here for a night while on a business trip and was absolutely amazed at just how quiet it was despite the fact that it is right beside a main road and the airport. I was delighted with my room which was clean and comfortable with all the facilities that you expect of a Travel Lodge. The bathroom had a great shower and the bed and pillows were just great. The restaurant was very handy and I felt very comfortable there on my own. The staff have to be commended as without exception, they were extremely friendly and helpful. I will be back!

  • Stayed: February 2014, traveled on business
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Thank AaaaandEeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

stayed in a few travel lodges and this has to be the best one. room spotless and as for the bed it was so comfortable we didnt want to get up. all staff very helpful friendly and nothing too much trouble. booked on line for two nights at £27.00 and decided to stay another night.To our delight we got the thrird nigh for the same price. just unfortunate that we had a room opposite the housemaids store room that continously banged throughout the day. by the way the houskeeping staff are the most hard working staff in a hotel. jim and diane.xxx

  • Stayed: January 2014, traveled as a couple
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Thank jim y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2014

excellent service both in reception and dining staff.
room adequate and beds very comfy.
quiet even with airport across the road.
easily accessible by public transport to airport and city.
value for money but lacking furniture.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Travelodge
1  Thank annmar72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014 via mobile

Stayed in a few travel lodges over the years and this was by far the best one. Very comfortable room, friendly staff and a good bar which is always appreciated! Would certainly recommend this hotel and use it again myself, especially at £39 for two of us!

Stayed: January 2014, traveled with friends
Thank Skittlebow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014 via mobile

Room spotless and comfortable, in fact beds more comfy than most travelodges. Reasonably quiet too. However avoid the restaurant like the plague. Absolutely disgusting microwave reheated food. If you want to eat just go elsewhere.

Stayed: January 2014, traveled with family
1  Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Amy from Customer Services at Travelodge Edinburgh Airport Ratho Station Hotel, responded to this reviewResponded January 29, 2014

We are pleased to learn you found our rooms to be spotless and our beds to be comfortable John J. Our bar café staff are fully trained on preparing our food to a great standard so it is regrettable to learn you found the food was poor quality. We will be sure to pass on your feedback to the hotel management team to look into this further.

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Reviewed January 24, 2014 via mobile

I was rather impressed with this Travelodge , I was checked in by John who couldn't have been more attentive there was no shuttle service as we were departing on a Sunday so he booked us a taxi ,myself and my wife had quite a lot of luggage so he offered for us to leave some with him to bring up when he had served the other guests . The new beds in this Travelodge are amazing best nights sleep ever , our room was spotlessly clean . We went down later on that evening for dinner , I was served by a lovely woman called Pauline who was awful plesant . Our meal was brought to our table I wasn't expecting it to a be 5star meal but it was infact really good thumbs up on the new chicken burgers .

  • Stayed: December 2013
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1  Thank mauler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Edinburgh Airport Ratho Station Hotel

Address: Ratho Park 88 Glasgow Road, Edinburgh EH28 8PP, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #108 of 151 Hotels in Edinburgh
Price Range: $51 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Edinburgh Airport Ratho Station Hotel 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Cancelon, HotelsforEveryone, getaroom.com, Orbitz, Travelodge Hotels Ltd, TripOnline SA and Evoline ltd so you can book your Travelodge Edinburgh Airport Ratho Station Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Edinburgh Airport Hotel Edinburgh
Travelodge Edinburgh Airport Ratho Station Hotel Scotland

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