My wife and I stayed at the missoni for 3nights last weekend, from walking up to the door to leaving 3days later the staff were nothing short of brilliant. Every staff member was helpful and knowledgeable about the hotel and Edinburgh. We asked for a quite room which we got, we were warned that the quietest rooms don't have a view which is fine by us, as it was we looked on to the rear of some very old very interesting high street buildings so don't be put off by the no view claim.
My wife had a massage at the spa which she said was excellent and the masseuse was very professional and friendly. We had an afternoon of cocktails at the bar and again the staff were well informed and pleasent.
The rom was spacious with a good bed, the pillows were not to my liking but one quick call to reception and 5 minutes later some different firmer pillows arrived. The shower is great and every thing was sparkling clean.
The only negative observation ,not criticism, is the tv was too far away from the bed. The solution would be bigger tv or move it closer. It's really difficult to read any text on the tv and you have to turn it up quite loud to hear it but who goes to Edinburgh to watch tv right.
We love Edinburgh and we love this hotel I know the management read these reviews so thank you for a great stay keep up the good work.

A top hotel that sets itself apart from the crowd with the attitude and attentiveness of the staff. Nothing is too much trouble - with a really genuine feel to it - they really do stand out from the crowd by some way - I have never experienced such high quality service in any hotel - and that includes most of the top hotels in Scotland. Not sure I ever will! Thoroughly recommend it - they also have sweets for you in the lobby - what more can you ask for! Also worth having a couple of drinks in the cocktail bar which is the epitome of modern chic. First class all round.