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“Excellent hotel with very good service”

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Hotel du Vin & Bistro
Ranked #57 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed May 12, 2009

Stayed for one night on a Sunday and got an incredible deal that discounts the room rate for one percent fo every year of your life. Being of advancing years got a great rate for an excellent room. As you would expect from the HdV the bar and restaurant service is very good with the exception of the orange juice at breakfast that tasted of nothing. Had lunch there before we left on the fixed menu. Absolutely excellent. The service is very competent throughout the hotel and this is assisted by its size only having 40 + bedrooms.

I would recommend this hotel but think that I would be reluctant to pay their rack rate. So go for the deals.

  • Stayed: May 2009, traveled as a couple
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Thank LondonJohnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,010 - 1,016 of 1,113 reviews

Reviewed April 28, 2009

Visited Edinburgh in April over Easter and was recommended to stay at the newly opened Hotel du Vin by a colleague.

What a fantastic hotel - full of charm although new, and great staff always ready to help / advise.

Breakfast was typically French - freshly baked croissants and fresh fruit, served in the main restaurant. The bar upstairs was a find - housing over 400 wines and 250 whiskys, and a great place to relax after wearing yourself out sightseeing!

Rooms aren't huge but a well thought out with stylish decor. Bathrooms are lovely, with the best shower! We had a room overlooking the courtyard, which was great.

All in all, a great hotel and definitely worth a visit.

  • Stayed: April 2009, traveled with family
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1  Thank AMINLON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2009

We stayed at Hotel du Vin Edinburgh over Easter weekend and had such a great time. From the minute we arrived, the reception/staff were so friendly and helpful. The room was very comfortable, the service was friendly but not informal and we really enjoyed the food in the bistro. The hotel is located very close to the Royal Mile, Edinburgh Castle, etc. The value for money was really excellent and I'd highly recommend this hotel to anyone visiting Edinburgh.

  • Stayed: April 2009, traveled as a couple
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Thank Socawoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2009

The feat of converting this compact historic ( ex asylum ?) site may have swallowed the budget ?
Not good for car users.
Our room "Geof Merril" was very small dark and cheaply furnished.Being over the center courtyard smokers "hut" the window let sound in.
The cocktail bar was forced up onto the mez level by licencing rules , and is also cramped.
Staff are good , and so are the choice of eating rooms .Fab see through kitchen.

  • Stayed: January 2009, traveled as a couple
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Thank f2s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2009

I recently stayed at Hotel Du Vin in Edinburgh with a group of friends where we had arranged a private dinner in the hotel's 'Burk and Hare' dining room. There were 20 of us who came for a 3 course meal and 10 of us stayed in the hotel. The staff were very accommodating to help sort out menu choices, arrange rates on accommodation and on the night, the service was excellent. The food was very tasty, although perhaps a little heavy, and the portions were very generous. The Burk and Hare room is a lovely venue for any groups wishing to arrange a private area for dining and was reasonably priced. We were also able to have a private drinks reception in the hotel's Whisky Snug, which started the evening off in a gorgeous setting.
As for accommodation, we had originally booked a studio room for 3 to share. When we checked in however, we were upgraded to the Dom Perignon Suite, which was incredible. It was a stunning room, with huge bed, balcony, free standing bath, monsoon shower etc. Other guests in our party stayed in the standard rooms or studios which I think were a little on the small side. The breakfast the next morning was super- plenty of choice and the hot breakfast was made fresh to order.
Overall the best thing about the stay was the service from the staff- they helped out with every aspect of our stay.
The one negative thing I would say about this hotel is there is no parking and not even a convenient place to stop and unload your car- double yellow lines outside the hotel.

  • Stayed: April 2009
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1  Thank spring09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2009

We stayed here for two nights during a rugby weekend and paid £160 for the first night and a whopping £190 for the second - for a standard room. Overall we felt quite disappointed and that we hadn't really had value for money.

On the plus side
This is a hotel that has been beautifully renovated and furnished to create a lovely environment. We loved the muted colours, super-comfortable bed, good quality bedding and towels and the general feel of the place.

We also liked the location - while it is a 5 minute walk to the Royal Mile, it is a nice quiet area and still easy to get to all the sights.

On the down side
We didn't feel the rooms were worth the money we paid. Although what was there was very good quality, there were some fairly basic omissions. For example, there is no mineral water in the room except at a charge from the minibar. There was no cotton wool/cotton buds, mending kit, shoe shine or - rather surprisingly - moisturiser. We only had one face cloth between two people. I'm sure we could have had another if we'd asked - but for this price you really shouldn't need to. The coffee and tea was great - but no biscuits were provided.

You can judge for yourself whether these things are likely to bother you. Most of them didn't really bother us in themselves but we have stayed at many other hotels where this has all been provided - and we have paid much less. Equally we've paid much more elsewhere and been completely satisfied.

We thought the standard room was small and quite boxy. There was no comfortable chair - only a high backed dining type chair at a small desk. If we'd had room service one of us would have to have eaten while sitting on the bed.

Which is probably what a previous guest had done as one of the cushions had a large tomato (at least thats what I hope it was!) stain on it. This was replaced when left out and obvious but I was surprised it slipped through the net. The room was spotless otherwise though. Housekeeping did try to come in the room when we had the do not disturb sign on the door but they were very apologetic about this.

In terms of our particular room we did have a number of issues, including the fact that the telephone did not work. Which meant whenever we wanted to speak to the hotel we either had to go downstairs or ring from the mobile. Staff did what they could to sort this out but as it was a line problem it was not possible to remedy it. They also offered a room change (to another standard room) but by that time we felt it probably wasn't worth the hassle to move.

We also found the airconditioning unit quite noisy - it seemed to emit a high pitched sound for about half an hour after it had been turned off - we mentioned this at check out. There was also a bulb out in the bathroom - which we didn't complain about in the end, having seen enough of the maintenance people already because of the phone problem.

The other thing to say about the rooms generally is that most of them seemed to overlook an inner courtyard. This courtyard is also the outside space for smokers and houses the cigar bothy (shack). Which meant that in the evening it tended to be quite noisy with drinkers outside smoking and generally being loud. (This was even with the double glazed windows closed) Staff did do what they could to move people along at about 11-11.30 ish but if you want to go to bed earlier than that and there are a lot of people out there you might struggle.

Breakfast was nice - and good value as far as hotel breakfasts go at £9.95 for continental - although service was not great. The first morning tea and coffee didn't arrive until we'd almost finished eating - and after two requests from us. The second morning we had to ask twice for a bakery basket and when it arrived it was only half filled.

We also ate in the bistro one evening which was similarly a mixed experience as my main course (fish) was almost completely raw and had to be sent back. Both of our meals were replaced and staff were apologetic but for this kind of problem I might have expected them to say that there would be no charge for that dish or that they would give us the drinks for free. Similarly with the room - it wouldn't have taken much at check out to write off the minibar charges (only around £14) given the problems we'd had.

Instead, we came away thinking the hotel was beautifully renovated and decorated but despite that we'd had an average experience for quite a lot of money.

Would we go back? Probably unlikely. We might if we could get a better rate than the one we paid.

  • Stayed: March 2009, traveled as a couple
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Thank Lucy_Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2009

The Hotel Du Vin is a beautiful looking building with a lovely courtyard next to the entrance.
Upon arrival my Manager and I were each shown to our rooms by the receptionist, who even gave us a 'tour' of our rooms.
My room had a beautiful, Scottish-feel decor, the bed was very comfortable and the bathroom was lovely and big, with heated floors and a wonderful monsoon shower.
I also had to chance to sample the bar and restaurant. The bar was very busy but despite this the barmen were very attentive and helpful, finding us a table to sit at.
The restaurant was great, the Sommelier was very knowledgeable but there were only a couple of vegetarian options on the menu. The food itself was lovely and not too expensive.
My stay was very enjoyable and comfortable and I highly recommend this hotel to business and leisure travellers alike.

  • Stayed: March 2009, traveled on business
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Thank hotelguestBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vin & Bistro

Address: 11 Bristo Place, Edinburgh EH1 1EZ, Scotland
Location: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Romantic Hotel in Edinburgh
#32 Business Hotel in Edinburgh
#33 Luxury Hotel in Edinburgh
Price Range: $136 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin & Bistro 4*
Number of rooms: 47
Official Description (provided by the hotel):
Hotel du Vin Edinburgh is nestled deep in Edinburgh's Old Town and only a short walk from the historic Royal Mile.A relaxing haven, the hotel offers a trademark Hotel du Vin Bistro, mezzanine bar, private dining, whisky snug and specialist Laroche wine-tasting room. ... more   less 
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Also Known As:
Hotel Du Vin And Bistro
Hotel Du Vin & Bistro Edinburgh, Scotland

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