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“this hotel is first class”

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Apex Waterloo Place Hotel
Ranked #33 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed January 25, 2011

right from check-in the staff could not do enough for you they kept our bags for us as we were down early so our room was not ready and then put them in our room when it was ready. as we were down for the new year celebrations everyone was busy but they took time to tell you about what was going on.
the room was spacious clean and had everything you needed it's not often i manage to sleep all night on a strange bed but managed no problem.
the bathroom what can i say apart from it was great the shower was more like a wet room very roomy the bath which i actually used was brilliant nice and big plenty room for stretching out and relaxing.i forgot to say that there was plenty of hot water not like some places where it often runs out.
the breakfast in the morning was fantastic made to order which pleased my wife as she managed to get porridge i had an arbroath smokie with a poached egg and it was sublime just perfect for the start of the day. the staff were very attentive and courteous tea coffee and toast as soon as you sat down and took your order if you wanted a cooked breakfast.
the bar staff were as good if not better because they could make one of the best mojito i have ever tasted and my wife's french martini she couldn't get enough of them.
the only criticism i would have is the seating in the bar area was not very comfortable but apart from that our overall experience was excellent and we will certainly stay there again
and recommend it to our friends. i would just like to thank the staff and management for making our stay very pleasureable.

  • Stayed: December 2010, traveled as a couple
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Thank howdenInverurie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,895 - 3,901 of 4,631 reviews

Reviewed January 21, 2011

Reasonably pleasant stay at hotel and room/linens were clean which is key. Email communications with hotel prior to hotel were politely and swiftly answered.

When checking out I was asked by the receptionist if I had left a tip for the waitress at breakfast (I had.) I failed to see why this was relevant, nor did I think it an appropriate question. It left a sour impression after a pleasant stay - a great pity.

  • Stayed: October 2010, traveled on business
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Thank Jaadu79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2011

great location, very good hotel,
good service and very clean hotel, front desk very helpful, the breakfast was good and well served.
we had a duplex suite which was much larger than a standard hotel room, with extra large bathroom and lots of extras
look forward to going back .

  • Stayed: January 2011, traveled as a couple
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Thank 186402Ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2011

Stayed at the Apex Waterloo Place Hotel in January 2011, Front desk greeting was excellent, no waiting straight to our room 825, very spacious, clean, large Flat screen TV, Bathroom cavernous and spotless,lovely large white towels, all the Elemis toiletries,large walk in shower (room for two) large Bath (almost room for Two). The BED was most comfortable with copious pillows and cushions for comfort. Breakfast was excellent Buffet and service, hot plates, hot food freshly cooked, good position to explore the delights of Edinburgh, we shall be returning to This Hotel in a month or two as we visit the city few times a year.e All done on line what a find! Congratulations and thank you to Management and staff EXCELLENT

  • Stayed: January 2011, traveled as a couple
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Thank Jobev_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2011

This Hotel is in a fabulous location - we travelled to Edinburgh by train and found the ability to pop back to the hotel throughout the day, with shopping bags or to change for dinner, added a lot to our trip. The room was a good size and the beds comfortable. The Yu Spa is a bit on the small side for the size of the hotel and I think it would benefit from having 'no children' times - we used the spa but often found the pool full of noisey children, which didn't appeal as we were there to relax. I'm not against children using the facilities but it might be nice to offer times when the spa is 'kid free.'
We were on a room only basis and the price was reasonable considering the 4star quality and city centre location. We would visit again.

  • Stayed: December 2010, traveled as a couple
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Thank kas86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2011

Stayed here for three nights in early November on our minimoon. Friendly and polite staff - we were upgraded and also given a bottle of Cava on arrival as it was a special occassion which was a lovely touch and very much appreciated. The hotel is nice and clean, the pool which we used twice is small but pefectly formed. We only ate breakfast in the restaurant but that was lovely, plenty of choice. Lobby / bar area is very comfortable, contemporary and funky.
The location is excellent, really close to everything and kind of exactly in the right position - kind of between Edinburgh's new town and old town. Loads of stuff to do as well - we shopped, ate at The Kitchin in Leith, visited the Castle, Camera Obscura and the Whisky Experience, and visited lots of pubs!
I would recommend this hotel in an instant and can't wait to return.

  • Stayed: November 2010, traveled as a couple
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Thank MidWalesSiani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2011

This hotel is a truly 4* in an excellent position (next to the station) - service and food appropriate for the category - Minor disappointments: the spa is good because is included in the price, but i would not pay for it; Some rooms are not very well insulated from the external noise.

  • Stayed: December 2010, traveled as a couple
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Thank andrea051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apex Waterloo Place Hotel

Address: 23-27 Waterloo Place, Edinburgh EH1 3BH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Edinburgh
#6 Family Hotel in Edinburgh
#7 Business Hotel in Edinburgh
#13 Romantic Hotel in Edinburgh
#23 Luxury Hotel in Edinburgh
Price Range: $110 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Apex Waterloo Place Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
Located in one of Edinburgh’s best spots at the east end of Princes Street, Apex Waterloo Place Hotel is within walking distance of the famous Edinburgh Castle and is just a few minutes’ walk from Calton Hill. George Street and The Royal Mile are also close by in this compact city centre. The classic Georgian architecture complemented by contemporary interiors make this hotel unique. Each bedroom is spacious and includes a 42” TV, complimentary high-speed Wi-Fi, bath and/or walk-in shower and Elemis toiletries. As a guest, you’ll also get complimentary use of the leisure facilities. An indoor swimming pool, sauna, steam room and Technogym make the perfect place to relax or escape from the stresses of everyday life. Time for more? Pamper yourself with an Elemis treatment at PURE Spa & Beauty. You can choose from a wide selection of restaurants and bars throughout the city during your stay, many of which are close by in the George Street area. If you’re looking for a traditional Scottish dish and a cosy bar away from the bustle of the town, look no further than Elliot’s Restaurant & Bar. ... more   less 
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Also Known As:
Apex Waterloo Place Edinburgh
Hotel Apex Waterloo Place
Apex Waterloo Place Hotel Edinburgh, Scotland

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