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“Friendly staff, spotless rooms and great location!”

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Apex Waterloo Place Hotel
Ranked #32 of 150 Hotels in Edinburgh
Certificate of Excellence
Edinburgh
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Friendly staff, spotless rooms and great location!”
5 of 5 bubbles Reviewed November 28, 2011

We stayed in a Superior Double room for one midweek night in November. The location of the hotel is great for Princes' St shopping, George St nightlife and Royal Mile sightseeing.
Upon arriving, the decor of the lobby gives an insight into the modern, boutique style of the hotel. The staff were helpful and friendly. Our booking was incorrectly entered as a City Room but this was quickly rectified once we produced our booking confirmation.
The room itself was large, with bed, bedside cabinets, iPod/iPhone dock/alarm clock/charger, 2 seater sofa, LCD TV, minibar and tea/coffee making facilities. The bathroom was also large with deep bath, twin sinks and separate large shower cubicle. It was all extremely clean and both the bedroom and bathroom had big windows facing out onto the side of the hotel, overlooking the back entrance to Waverley Train Station.
We brought our own champagne with us and, after calling room service, a bucket of ice was delivered in under ten minutes! Additionally, we asked the concierge twice to order cabs and both arrived quickly after only ten minutes!
The concierge down stairs was also very good and friendly too. We ordered a cab at night to take us to dinner. She called one and showed interest in our destination for dinner, giving recommendation of what to try. Next morning, when we also asked her to order a cab to the airport she asked how dinner was and wished us a good trip. Nice little touches that cost nothing but make guests feel welcome and at home.
Having stayed in all Apex hotels in Edinburgh and Dundee, I knew what to expect with the chain's reputation - upmarket rooms at great prices. The newer Waterloo Place certainly did not disappoint and we'll definitely stay there again when visiting the capital overnight. Friendly staff, spotless rooms and great location!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doylem1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,263 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (708)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Celbridge, Ireland
Level Contributor
176 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed November 28, 2011

This is a very nice hotel which is very centrally located between the old and new city in Edinburgh. The breakfast which was included in the price was very tasty and service was excellent. The pool area was pleasant

Room Tip: rooms at the back are quieter
See more room tips
  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maimurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 27, 2011

I was blown away by this hotel. Great city centre location, literally a few minutes walk from Waverly train station, off Princes St.
As we arrived before 12 noon our room wasn't ready but we were able to leave our bags and go off and explore. We were told to come back after 2pm, finally made it back by 6pm. Our room was ready and the bags had already been taken up. We had been upgraded from a standard to a superior room too. Room 707. Amazing bathroom, huge bath and large shower, bathrobes and Elemis toiletries. Large bedroom with twin beds, tea and coffee making facilities, fridge, hair dryer and the largest flat screen tv I have ever seen.
The staff could not do enough for you, offering maps of the city and suggestions of where to go. The hotel has a lovely pool, sauna and steam room and a gym. All lovely and well maintained. I was staying with a girlfriend who is a local and she was very impressed too.
I would recommend ths hotel to anyone.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrestongirlEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 27, 2011

Stayed here for 4 nights on honeymoon. Upon check-in, we were upgraded to a deluxe room (we had mentioned that we were on honeymoon when we booked the hotel online). There was also a bottle of wine in the room with a nice note from the hotel. The room was gorgeous with great views of the city. The bed was very comfortable. We had free wifi for the duration of our stay. The staff were excellent and very helpful. Breakfast was great with a very good selection on offer. The location of the hotel is ideal, being a stroll away from the main shopping area of Prince Street. We did not eat in the restaurant but seemed to be busy a lot. They have a lovely hotel bar as well. The spa is very small but offers a good selection of treatments. The pool is adequate but I found the temperature a little cold! I will most definitely stay here again when I am in Edinburgh...excellent place....thoroughly enjoyed our stay.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyTraveller75_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed November 26, 2011

We were a party of 6 enjoying a lon weekend in Edinburgh. The staff are very welcoming. The only negative was that the bathroom was freezing, but that was due to the weather and very large windows in the bathroom.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sussex_Ashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed November 25, 2011

After reading the great reviews I booked to stay here. I wanted a nice hotel in a central location with leisure facilities and the hotel lived up to this. There is a back exit that opens up 50years from an entrance to waverly station (dont think you can enter this way though)

The first room we were put in (327) was cold, echoed and did not have the king size bed advertized on the website. The noise from the outside and corridor bounced round the high ceilinged room. So we called the desk to see another room. Although the hotel was busy the staff at the desk (Kelly) were very helpful and sent someone to help us with our stuff into another room (410). This room was perfect, cozy, king sized bed. We also had to call to get our bedding changed over to feather-free and this was also done swiftly. SPOTLESS ROOMS!

Breakfast was nice, although it comes to your table so quickly that you cannot finish your fruit or cereal from the buffet. Also there were no beans or condiments offered with your breakfast and if you ask for things to be left off your plate they do not compensate by giving you extra items.

The pool is rather small but lovely, the sauna and steamroom were great too.

Very close to the playhouse, omni center, st james centre with loads of lovely restaurants near by

All in all friendly attentive staff, lovely hotel and facilities.

Room Tip: We favoured room 401 in the newer part of the hotel as it was warmer and quieter than 327
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lgardn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles, ca
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 23, 2011

You can't beat this location if you are taking the train. So close about a 5 minute walk. The rooms are small but clean and comfortable. The room service is nice and quick. Loved the food we ordered from downstairs. The bar downstairs is cool and the staff very nice. I wasn't a huge fan of the concierge, he seemed annoyed by our questions. But that was not that big a deal. We went against the grain and took a taxi over to the marina and had an awesome seafood dinner with the locals. The hotel is still close enough to walk to the royal mile and the castle (everything is fairly close in the city)

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blueskyzander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apex Waterloo Place Hotel

Property: Apex Waterloo Place Hotel
Address: 23-27 Waterloo Place, Edinburgh EH1 3BG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Edinburgh
#6 Family Hotel in Edinburgh
#7 Business Hotel in Edinburgh
#13 Romantic Hotel in Edinburgh
#20 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Apex Waterloo Place Hotel 4*
Number of rooms: 186
Official Description (provided by the hotel):
Located in the city centre to the East of Princes Street, this historic building combines traditional features with contemporary style. This four star deluxe hotel has 186 stylish en-suite rooms with widescreen LCD TV, large desk, free Wi-Fi and local calls, ground coffee and selected teas, luxury toiletries, iron and ironing board. Other facilities include Elliot's Bar and Restaurant, Events space for up to 184, and a Spa. The spa's pool, sauna and gym are free to guests and a range of Elemis spa treatments can be booked in the single and couples treatment rooms. ... more   less 
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Also Known As:
Apex Waterloo Place Edinburgh
Hotel Apex Waterloo Place
Apex Waterloo Place Hotel Edinburgh, Scotland

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