We stayed at this hotel from 19 October 2013 to October 22, 2013. I traveled with my 82 years old dad. When we arrived the front desk staff Paul has told us that we could have our request for 2 single beds . We stayed on the 1st floor which was an excellent location for my dad as he could not climb high stairs. Paul helped us with our luggage which was very nice of him. The room is very spacious and clean. The hotel is so closed to the city area and to the Catholic Cathedral which is important to my dad who would not want to miss his Sunday church.
Paul is also so kind to cook us breakfast in the early morning despite his work hours starts from 8 am as we have to go for trip to Lochness. He is so helpful and always cheerful. I realized no matter how good the hotel you stay at.. the staff is so important as they can brighten your day or make your day a nightmare. And Paul brightened our day.
we trully enjoyed our stay in Edinburgh especially at York house hotel.. And will recommend this hotel to any of my friends.More
- Free Wifi