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Holiday Inn Express Edinburgh - Royal Mile
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Reviews (1,433)
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594 - 599 of 1,433 reviews
Reviewed December 15, 2013

Hotel rooms basic but clean basically everything you'd expect for the price. Bar area ideally set out and quite comfortable. Reception staff very helpful and co-operative.
Breakfast a bit chaotic, bit of a free for all but that could have been possibly the busiest time fo breakfast. Breakfast options quite a wide variety from cereals, yoghurts, fresh fruit, cooked food accompanied by juices, teas / coffees, water etc.

Room Tip: 3rd floor to rear of hotel nice and quiet.
  • Stayed: December 2013, traveled as a couple
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Thank 388SUSH388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded March 15, 2014

Dear Guest



It is great to hear your experience was spot on from check in to check out and it will be a pleasure to welcome you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2013

If not driving the HIE Royal Mile is easy to get to. From Edinburgh Airport we purchased an Airlink Bus ticket at the kiosk outside the terminal (£6 return per person). The bus runs every 10-15 minutes and the journey to Waverley Station takes 30 minutes. The hotel is a 10 minute walk from here. We used the directions on the hotel site using Market Street and Jeffries Street which is the best route.
The Hotel itself is ideal for a short break where you aren't going to be spending a lot of time in your room. The rooms are a bit small but adequate, clean and with good shower/bathrooms. We found the beds a bit soft for our personal liking but still slept well in a quiet room overlooking the church.
Other reviewers have said the rest. Breakfast is well presented with a good choice although yes the hot option is only sausages, scrambled egg and baked beans. However, fruit, cereals, croissant etc are plentiful.
The staff are helpful and you are very near the Royal Mile with most things walkable within 10-15 minutes.

  • Stayed: December 2013, traveled with family
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2  Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded March 11, 2014

Thank you for taking the time to post a review following your recent stay at The Holiday Inn Express Edinburgh Royal Mile. I am pleased to hear that you enjoyed your stay and found our facilities and location suitable for your stay in Edinburgh. We look forward to welcoming you back.

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Reviewed December 9, 2013

We enjoyed our stay at the HIE Royal Mile. The location is great, the rooms are clean, though small. You can't beat the free breakfast and Wifi that comes with the room rate. Service is very good and the front staff was very friendly. We had a room on the third floor overlooking the church so it was very quiet. Just heard a door slamming in the hallway a couple of times. I just don't understand why people can't close their doors quietly. This hotel is perfect for a weekend getaway.

  • Stayed: December 2013, traveled as a couple
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Thank Raymond V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

Very easy location, staff hard working (especially girl on reception on evening of 5th who seemed to be doing about 4 different jobs) and very pleasant. quiet, clean. Only niggle was that I did not find the bed very comfortable so not a perfect nights sleep , but hotel has zoo many other pluses for price it would be difficult not to use again

  • Stayed: December 2013, traveled with friends
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Thank woll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded March 11, 2014

Thank you for taking the time to review your recent stay with us.

I am pleased you enjoyed your stay and found the staff to be hardworking and helpful.

I am sorry you did not find the bed very comfortable – often this is down to each individuals preferences (soft, firm etc) and we do our best to please all guests. Our Duty Manager is available 24 hours a day and can respond to guest issues such as this. The hotel has also recently invested in new mattresses for all rooms within the hotel.

We hope the positives from your stay means we will be welcoming you back to our hotel on your next visit to Edinburgh.

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Reviewed December 5, 2013

Only stayed one night while up for a meeting, but it worked perfectly for me. Easy walk to Edinburgh Waverley, clean, quiet room with solid wifi and all the basics you need, decent breakfast with some hot choices, and a superb staff. They could not have been more personable, but also very efficient. Very good value for Edinburgh, and will certainly stay again.

  • Stayed: November 2013, traveled on business
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Thank diggingitall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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