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“enjoyable”

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Premier Inn Kilmarnock Hotel
Ranked #1 of 4 Hotels in Kilmarnock
Certificate of Excellence
north-east england
2 reviews
“enjoyable”
Reviewed January 29, 2011

Stayed here at short notice for the two days before Christmas due to family illness. Place was spotless. Staff very friendly, accomodating and cheerful even though they were working Christmas!
We were impressed with the choice in the eat all you can breakfasts in the pub next door and thought it was very good value for money. Didn't eat in the restaurant at night as we were eating with family so can't comment on this. Overall this experience was enjoyable and good value for money. Wouldn't hesitate to recommend.

Stayed December 2010, traveled as a couple
Helpful?
Thank polly14_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Kilmarnock Hotel, responded to this review, February 1, 2011
Thanks for your review, we are pleased that you enjoyed your stay and we look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

Traveler rating
    163
    134
    46
    12
    5
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Cheshire
Level 5 Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 6, 2010

Only stayed 1 night, speedy check-in with pleasant reception staff. Due to limited choice had evening meal in The Brewers Fayre, good meal @ 2 for £9, speedy service and food hot and on hot plates. Plenty of staff, drinks served quickly at the table with meal. Had fairly early breakfast as needed to be away quickly, Manageress on duty very nice, greeted us with a cheery good morning, good buffet selection which she kept well topped up, served hot breakfast items as requested. It was well cooked and nicely presented. The Manageress seemed for a time to be the only staff on duty in pub, but the service didn't suffer because of this as she was extremely efficient. Overall impressed with both the room which was clean and warm with a comfy bed, and the pub which served good food. A very good Premier Inn for an overnight stop.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silverjubilee25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Onlinge Guest Relations at Premier Inn Kilmarnock Hotel, responded to this review, October 8, 2010
Thank your for your review we are very pleased that your enjoyed your stay with us in Kilmarnock. Our team will be thrilled to received your feedback, it is great that you enjoyed your both the dinner and breakfast service. It really matters to us that our guests enjoy their stay, your comments are very much appreciated in our continued endeavour to improve standards and meet all our guests needs. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
1 review
Reviewed October 2, 2010

never actually stayed in hotel this evening but have done in past before moving to area.decided to have meal their tonight as we were impressed with look of the place but to our disappointment the Cottom Mill restaraunt was a let down. Starters were adequate but waited half hour or so for table to be cleared then another 20 minutes or so for main course to be served.Told that some of the fish had fell on floor but chef was cooking fresh pieces,(we ordered the fish platter).what was first put down to us was cold so inedible and by time we hatd to leave the freshly cooked fish was still not served. Staff were friendly enough but perhaps a liitle too inexperienced to deal with such a volume of customers even although they were not that busy.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank brido186520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2010

Stayed here on our way to the island of Arran as it is only a few miles from where the ferry departs. The hotel was unexciting but perfectly good enough for a one night stay and we would probably consider it again if we passed that way. The Cotton Mill Restuarant next door was an altogether different prospect. They were not very busy that evening but the staff appeared leaderless, not knowing what to do next. We waited ages to be served at the drinks bar, with many relatively young staff members milling around behind not really doing much. When we became totally fed up waiting, we queued at the separate tills to order food. The young chap served the man in front of me and then without a word wandered off and started wiping down tables, leaving me to join yet another queue! When the food eventually arrived it was pretty awful. My pie had really hard pastry and tough meat (the meat through undercooking) and my wife's lasagne was so overdone, it had shrivelled away from the sides of its dish.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SunbeamMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 11, 2010

Good value for a large group. Staff very friendly and helpful.
Mainly a good place for resting between visiting different sites.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UKtravelomania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orkney
1 review
Reviewed May 11, 2010

one of the best rooms i have ever stayed in !. If on honeymoon i would have been delighted. On entering the room , I was taken aback by the perfectly ironed bed coverings , the spotlessness of the décor , and a very good flat screen TV , Excellent lighting . The staff who were friendly and helpful told me i was staying in a recent addition/extension to the hotel. Only one gripe , that was between my room and the restaurant was a patch of ground totally unkempt , shame !

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank orkneynic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Kilmarnock Hotel, responded to this review, June 15, 2010
We are delighted that your stay with us was a good one and our clean comfortable room met your expectations. Our team will be pleased to receive your feedback they are committed to giving our guests the highest level of service. Thanks for your review and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
suffolk
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2010

This premier inn is of a very high standard. The staff are very friendly and helpful. Would definately recommend if you are staying in the area

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yummymummySuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Kilmarnock Hotel, responded to this review, June 10, 2010
Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel met your expectations. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Kilmarnock Hotel

Property: Premier Inn Kilmarnock Hotel
Address: Moorfield Roundabout | Annadale, Kilmarnock KA1 2RS, Scotland
Location: United Kingdom > Scotland > Ayrshire > East Ayrshire > Kilmarnock
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Kilmarnock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Kilmarnock Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
Close to central Kilmarnock, west coast ferry services and the Burns Monument Centre ... more   less 
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Also Known As:
Premier Inn Kilmarnock Hotel Kilmarnock
Premier Inn Kilmarnock Hotel Scotland

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