We arrived at the Carlton and were welcomed by the owner. She was vey nice but the hotel itslef was quite old fashioned. However she took us to our room and were told that we would have to play about with the shower to make it work!! But if we coudnt we could just have a bath. Personally i do not like baths and found this incredible that they woudl put us in a room without a working shower.
As promised the shower did not work but worst still the toilet was blocked and came over the floor!! The bathroom floor itself was covered in hair from somebody else and there was a large board over where a mirror should be.
We left after 1 night ( we were meant to be there for 2). As I say the lady was very welcoming but the hotel was not as you would expect. I have emailed for a refund for the 2nd night but I am still waiting on a reply 4 days later.
- Official Description (provided by the hotel):
- This refurbished hotel offers en suite rooms, some of which have picturesque views of the River Tay and Broughty Ferry Castle. The New Dundee Carlton Hotel is home to Mercury Maia fine-dining restaurant and cocktail bar. All rooms are en suite and offer luxurious soft furnishings. ... more less
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- Also Known As:
- Dundee Carlton Hotel Scotland