we booked in advance as their website was good and arrived at this hotel during graduation time in dundee when we arrived our first impressions of the hotel were very dissapointing the front door glass was filthy with hand prints all over it and when we entered into the small reception area the first thing we seen was all the dirty laundry bags lying at the bottom of the stairs (7.30pm they must have been left there all day )and a scabby curtain covering a door frame !! we immediately decided we didnt want to stay so my husband went to check the room and the door lock didnt work properly so we turned and left, but now it gets interesting after spending the next hour and a half looking for accomodation and not being able to find anything we returned to the hotel where the gentleman who runs the indian restaurant ajoined to the hotel was more than polite to us, ( the owner was not there but arrived later) on returning to the room we found the room to be clean with fresh nice bedding and a very niice bathroom with new flooring and carpets through out , we had free wifi and everything in the room we required for a comfortable stay. the owner sandra arrived and was really nice and welcoming , all in all it is a quite nice hotel but just needs a we bit of tlc and maybe a bit of reorganising to make sure people are not greeted with dirty laundry !!! I think the cost too is a wee bit high and this was part of the problem for £90 per night you do expect a bit of luxury our main problem was that we run our own B & B and our standards are very high so we expect the same when we go away .
- Official Description (provided by the hotel):
- This refurbished hotel offers en suite rooms, some of which have picturesque views of the River Tay and Broughty Ferry Castle. The New Dundee Carlton Hotel is home to Mercury Maia fine-dining restaurant and cocktail bar. All rooms are en suite and offer luxurious soft furnishings. ... more less
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- Also Known As:
- Dundee Carlton Hotel Scotland