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“Above and beyond the call of duty. :-)”

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Premier Inn Dundee East Hotel
Ranked #15 of 28 Hotels in Dundee
Certificate of Excellence
Glasgow
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Above and beyond the call of duty. :-)”
Reviewed May 9, 2014

I got home to my friends house after losing him in Dundee only to find he was not home. Totally lost and walking around with the map on my soon to be dead phone i found this place.

The young man on the night shift could not have been any more helpful and even let me borrow his own personal phone charger so i could then get my phone up and running again. I spend a lot of time in Hotels through work and being without a phone is torture these days. I know, I know! He is a credit to the company in going that extra wee mile to assist a customer and making my evening more pleasant.

Having had a few drinks the first thing i done was lock my key in the room. Again the staff member couldn't have been more pleasant in assisting me.

As for the hotel and everything else. Fantastic, clean and just what i expect from Premier inn.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Billy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, May 18, 2014
Colin here.Thankyou so much for taking the time to write your kind review.Its great to hear the team were able to help you out with your phone.I hope you had a fantastic weekend and look forward to welcoming you back in the future.
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307 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Wishaw, United Kingdom
1 review
Reviewed May 6, 2014

Great, really friendly service, staff really helpful to make sure we got to a wedding on time, and got us booked in quickly as we were pushed for time, great standard of room, very happy with size of rooms and comfy beds

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karenham184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, May 15, 2014
Colin here.It is great to hear that we were able to meet your needs .Thankyou so much for taking the time to write your kind review.The team at Dundee East regularly check Trip Advisor and are delighted with your comments.I hope you had a fantastic time at the wedding and look forward to welcoming you back in the future.
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Telford, United Kingdom
Level Contributor
101 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed April 27, 2014

On a recent trip to Forfar to see family for 2 days we stayed here. We normally stay at Monifieth just up the road, but this one was slightly cheaper when we were ready to book.
Located just off the main A92 it is in a great location for getting into Dundee and by having the Co-Operative Food store across the way and take away restaurants opposite, food options and cheaper drink options are easily available.
My only criticism is the lighting. I know we have to use energy saving light bulbs, but the ones here are first generation ones that take 2 minutes to warm up. It's a shock at first how dim they are. This is particularly bad in the bathroom. Not had this problem before in a Premier Inn, so maybe it;s time to invest in some new energy efficient bulbs that aren't quite as slow?
The rooms are clean. The bedding is fresh. The pillows are great. Lots of hot water and shower gel is provided.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fatmanpauluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, May 1, 2014
Colin here.Many thanks for your feedback.The village has started to grow and bring a handful of businesses and amenities that are useful to our guests.Whilst we use energy saving bulbs we are gradually trying to replace them with a clearer product whilst still trying to do our bit for the environment.
It"s great to hear that you were able to choose a site close to Forfar and take advantage of the flexi and saver rates at premierinn.com.Thankyou for taking the time to write your review.
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Corwen, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 26, 2014

Stayed here for 2 nights and were pleased with all elements of our stay. Staff were particularly friendly and helpful. The room was clean and comfortable. Great location for access to Dundee and Broughty Ferry. Bell Tree Inn adjacent to hotel is also recommended for good food and beer.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elerinant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, May 1, 2014
Colin here.Its great to hear your feedback, especially about our fantastic team.Thank you so much for taking the time to write your review and I look forward to welcoming you back to Dundee East.
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Leeds, United Kingdom
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 22, 2014

A lovely Premier Inn ,we stayed after a visit to St Andrews. Clean rooms , good parking and a good nights sleep. We stayed on Sunday evening and pre booked a table for an evening meal with the pub next door. Glad we did because it was quite busy. Nice stay . Thank you.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, April 24, 2014
Colin here.Many thanks for choosing to stay with us at Dundee East over Easter.The site is well situated for visiting St Andrews. It is brilliant that you have taken the time to write your review and the team are absolutely delighted to hear your kind comments.I will also ensure to pass them to the restaurant team.
Thankyou so much.
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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 22, 2014

This Premiet Inn could do with an update as it is very "tired". The location is great for what we wanted o do as a family and we have stayed there several times before. Breakfast was extremely disappointing bd not worth the money we paid. It would have been better to go to a local cafe.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 576Fiona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, April 24, 2014
Colin here.Thankyou so much for taking the time to write your review.The hotel is situated in a fantastic location,not far from a variety of destinations that showcase Dundee and Angus in all it"s glory.The breakfast offering is "your way as much as you like" and I have alerted our restaurant partners to your comments.The team at East are known for their friendliness and strive to maintain the product by creating a clean environment in which to stay.The restaurant team would welcome any specific feedback and can be contacted directly at the Bell Tree pub on 01382 738112.
As always our best value saver rates are available on premierinn.com (book well in advance!!)
The team look forward to welcoming you back in the future.
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Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 14, 2014 via mobile

Staff were really friendly, good location with lots of parking plus a convenience store, pizza place etc nearby. Room was typical PI room - minimalistic but clean an what you need for a night's stay. Had a good night's sleep and would recommend.

Stayed April 2014
Helpful?
1 Thank Jarr_mich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie O, Manager at Premier Inn Dundee East Hotel, responded to this review, April 16, 2014
Colin here from Dundee East.It is absolutely fantastic to read your comments,particularly about the friendliness of our team.The local village has grown in recent years and as a result there are some great facilities on the doorstep!Many thanks for taking the time to write your review.
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Additional Information about Premier Inn Dundee East Hotel

Property: Premier Inn Dundee East Hotel
Address: 115-117 Lawers Drive | Panmurefield Village, Dundee DD5 3UP, Scotland
Location: United Kingdom > Scotland > Dundee
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Dundee
#7 Business Hotel in Dundee
#10 Family Hotel in Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Dundee East Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Located on the outskirts of Dundee at the border with Angus, conveniently located for visiting the city centre as well as the local towns of Broughty Ferry, Carnoustie, Monifieth, Arbroath & Forfar. Local attractions include sandy beaches, championship golf courses, award winning visitor attractions and country parks. The hotel is in a new village, next door to the Bell Tree restaurant and across the road from a small row of shops which includes a pharmacy, hairdressers & bakers. Double, twin and family rooms are available, with our family rooms suitable for a maximum of two adults and two children, a limited number of cots are also available. ... more   less 
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Also Known As:
Premier Inn Dundee East Hotel Dundee
Premier Inn Dundee East Hotel Scotland

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