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“Very Friendly but wait till hotel refurbishment finished!”

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Premier Inn Dundee Centre Hotel
Ranked #8 of 28 Hotels in Dundee
Reviewed February 16, 2012

Stayed two nights at this hotel 13th feb 2012, and while our room had been recently refurbished and very nice (except for the strong paint smell) The rest of the hotel was undergoing major refurbishment. Every room about us to the side and above had been completely stripped, no bathrooms, walls, everything pulled out. Banging, builders shouting and very loud building noise from 8am till about 6pm. Rubble all over corridors. had to dodge builders carrying sheets of plasterboard etc. Staff couldnt have been more friendly and helpfull tho and would definately come back when building finished as hotel in a fantastic location.

Room Tip: Try and get a room overlooking the river, and make sure building work finished
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  • Stayed: February 2012, traveled with family
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1  Thank Sue O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn Dundee Centre Hotel, responded to this reviewResponded February 21, 2012

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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406 - 412 of 470 reviews

Reviewed January 28, 2012

We have stayed here many time the last time being January 2012. The Premier is in the process of being refurbished however this did not interrupt our stay. I would thoroughly recommend this Premier. Friendly staff, cleanliness and a great central place to stay. Our room overlooked the water and was extremely relaxing.

Room Tip: All rooms are good.
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  • Stayed: January 2012, traveled as a couple
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Thank eyeandem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2012

We stayed at the Premier Inn Dundee Discovery quay for 2 nights whilst visiting family. The room was clean and quiet overlooking the river which was very nice. Sadly the heating did not work, but as there was a portable heater in the room, we used that throughout our stay. Restaurant staff were fabulous and very attentive. Shelley was our waitress at dinner on our first nights stay and she was just awesome, nothing was too much trouble for her. What a gem she is in a big organisation, whatever you are paying her is not any where near enough!!! You should be proud of her Premier Inn!! The only letdown during our stay was the pillows which were far too soft, so I did not sleep at all during our stay and was kind of glad to be back home to my own bed to get a sleep! There was no point in complaining to staff as they are not able to do anything about the firmness of the pillows. My husband and daughter also said they did not like how soft the pilows were. I would definitely stay there again but next time take my own pillows with me.

Room Tip: Ask for a riverside room
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  • Stayed: January 2012, traveled with family
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Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2012

Had an overnight stay in Dundee Premier Inn - daughter had university interview. Hotel is in good location beside train station, five minutes from city centre and ten from the university. The staff were welcoming and went out of their way to be helpful. The room was clean and comfortable and value for money. The restaurant had lovely views and the food good and very reasonably priced. If I'm back in Dundee I would definitely stay there again.

  • Stayed: January 2012, traveled with family
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1  Thank Heather714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

Had a great stay at the Premier Inn at Discovery Quay. We were visiting St. Andrews and the RRS Discovery and needed an inexpensive place to stay. Does not get any more convenient as it is right next to the RRS Discovery and a short, easy 15 minute drive to St. Andrews. Attached restaurant had good food, friendly service, and were very family friendly. Tesco very close by with a fueling station. Staff of the hotel was friendly and helpful. Hotel was a bit older but the rooms were clean and efficient.

  • Stayed: October 2011, traveled with family
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1  Thank DCTravelerDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

We stayed for 6 nights between Christmas and New Year. The room was very clean, the staff extremely friendly and helpful and the facilities of the highest standard. This is one of the best Premier Inns we have stayed in. The restuarant next door again was excellent with staff very helpful and the food served was nice and served hot. Free Parking as well was a real bonus and the view from the room was fantastic. We stay in may Premier Inns throughout the country during a calendar year and my observation is the staff here should be congratulated on their professionalism and strongly suggest they are used as a training example to other Premier Inns (especially some of those in England) thank you for a wonderful stay we will return again this christmas

  • Stayed: December 2011, traveled as a couple
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1  Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

I stayed in here after a Christmas night out as opposed to a taxi home for a similar price.
The hotel itself is older than the rest of the Travel Inns I've stayed in previously (you hand they key in at reception as opposed to a card)
However, the room is clean, functional, and had a great view out onto the Tay.
Right opposite Dundee station - I went from room to train in five minutes, and handy for Olympia, and Dundee City Centre etc.

Room Tip: River facing room
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  • Stayed: December 2011, traveled solo
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1  Thank frozensausage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Dundee Centre Hotel

Address: Discovery Quay Riverside Drive | Riverside Drive, Dundee DD1 4XA, Scotland
Location: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dundee
#2 Best Value Hotel in Dundee
#3 Family Hotel in Dundee
#5 Business Hotel in Dundee
Price Range: $59 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Dundee Centre Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Head around the corner to see the statue of the Dandy's own Desperate Dan in the city square ... more   less 
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Also Known As:
Premier Inn Dundee Centre Hotel Dundee
Premier Inn Dundee Centre Hotel Scotland

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