My wife and i had a reservation for 1930 and arrived at 1925, drinks arrived within 5 minutes and by 1940 the starter and main course ordered. The starters, lovely asparagus wrapped in Parma ham on a salad bed arrived in 5 minutes and were cleared by 2000. The main course arrived ONE HOUR AND FORTY MINUTES LATER AT 2140. The menu does state that the mains may take 20 to 30 minutes when the restaurant is busy which it was. At 2030 we did enquire as to when the mains old arrive and without making any form of enquiry the waitress told us they were very busy, same again at 2100 also without any form of enquiry. At 2130 we mentioned it was now 90 minutes since the starters were finished.
At 2132 a waiter came and asked if we had had our mains clearly aware that we had'nt. he said another couple at another table had ordered exactly the same as us and that is what went wrong. I asked well if they got our meal why did we not get theirs, he just smiled and walked off clearly having no answer. During the 90 minute wait not one of the waitress's or waiters twigged this couple have been sitting there for ages. When the mains arrived they were also excellent like the starters a lovely steak in a Sicilian sauce. At 2200 were asked if we would like a dessert but not having another 90 minutes to wait we declined. Several tables arrived ate and left all within the time we were waiting for our mains.
The 4 people at our next table were not pleased with their starters arriving in 2 shifts 15 minutes apart or the hour wait they had for their mains. They were given a 50% discount on their bill. When our bill arrived we were told that the 2 Peroni beers had been deducted as apology. This was unacceptable so I also just paid 50% of the total bill.
Very good food with an extensive menu and wine list just a pity that they did'nt serve it to the customers. Hard one to grade as full marks for the food but zero marks for service so it comes out as average.
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