The staff at Westport are very welcoming and friendly and when we arrived the duty manager showed us to our apartment. Unfortunately from here it went rapidly down hill! As we were being shown around the apartment I asked about a password for Internet access and the duty manager said he would write it down for us. He looked for a piece of paper in a draw and instead found three empty cigarette packets. And this in a supposedly no smoking establishment. But more importantly it showed that the apartment had not been cleaned properly. Indeed most of the draws needed cleaning before you would want to put clothes in them. The cooker splasback was a large tray but it was covered in grease and had never been cleaned properly. The whole apartment needed a thorough cleaning.
To be fair when we informed management of these problems they did try to deal with it. But for somewhere that advertises itself as luxury apartments, and charges accordingly, this was not good enough.
We have stayed in apartments all over the world but this has to be one of the most over rated.
- Official Description (provided by the hotel):
- Westport Serviced Apartments provides the independence, privacy and space of your own home while away on business or pleasure. Situated in the heart of the Cultural Quarter, Westport Serviced Apartments boasts the most stunning views across the City. Comprised of 24 elegant, spacious one and two bedroom apartments available for short lets from 1 night, with housekeeping service available daily. ... more less
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- Also Known As:
- Westport Serviced Apartments Dundee, Scotland