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Best Western Queens Hotel
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Reviews (609)
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433 - 438 of 609 reviews
Reviewed March 12, 2013

Great value hotel. It was our first visit, so didn't. know what to expect . Needn't have worried.Warm reception from friendly staff on a very cold day. Room large and spacious, clean, comfy bed and tasty breakfast. So impressed we booked for next week. Great value hotel.

Room Tip: We were on 2nd floor no complaints there
  • Stayed: November 2012, traveled as a couple
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Thank Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Worst hotel
Worst service
Inept and shambolic staff and service
No knowledge of customer service nor CRM
Doubtful and dangerous food served to my party - a follow udo complaint issue to Dundee Environmental Health
The Manager / Owner makes basil fawlty look like an intellectual

Stayed: March 2013, traveled with family
Thank Stoupaman_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

Recently booked an event for 150 people at Queens Hotel, Dundee. The help and service prior to the event and on the night was second to none. In particular Gordon and Leah went out of their way to help us. The facilities were spotless, the catering superb, the staff friendly and helpful. Will look no further than this hotel when booking future events. Would thoroughly recommend this Hotel for a function.

  • Stayed: March 2013, traveled on business
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Thank Morag B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013 via mobile

As I work in a best western hotel I couldn't help but compare them, the receptionist wasn't helpful at all, she slid the room key over the desk to us and left us to find our room with no directions! The room although it was very spacious was very basic and could other people using there bathrooms! We decided to go out in Dundee and eat when we asked where was good we got told to take a left when we left the hotel and spent the next hour walking to find somewhere! Overall it wasn't a bad stay but it could have been a lot better!

  • Stayed: February 2013
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1  Thank Niksyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Can't really fault this hotel.
Rooms are very spacious.
Night porter is a bit grumpy!
Didn't spoil our stay tho!
Reception lady was very nice.
Defiantly recommend to stay here. Very close to Dundee centre aswell.

  • Stayed: February 2013
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2  Thank X1ora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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