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“Our fabulous wedding 22/11/2013”

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Smiths at Gretna Green Hotel
Ranked #1 of 4 Hotels in Gretna Green
Certificate of Excellence
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Our fabulous wedding 22/11/2013”
Reviewed November 24, 2013 via mobile

Myself and partner stayed at smiths on 21/11/13 until 23/11/13 for our wedding on the 22/11/13 along with thirty eight guests who had travelled from all over the country, all I can say is from the minute we all arrived we were made to feel extra special, we all ate together on the Thursday night and sat and chilled in the bar until early hours and the staff were all lovely, on the Friday myself and bridesmaids visited the lush beauty saloon for our hair and make up before returning to Rosé suit which was fabulous, there we opened my champagne and chocolate from smiths and relaxed while the rest of guests visited the historic surrounding and local shops, mid afternoon myself and ten bridesmaids changed and waited to be picked up by our horse and carriage, Lynn are wedding co ordinator kept me up dated step by step of what and when to do things, after our beautiful romantic wedding we returned to Smiths for our reception and all I can say is everything was perfect from food, staff and disco, all my family and friends loved every minute as did we and we will be returning as soon as possible and then every year on our wedding anniversary, so I would like to say a massive thank you to all staff and management at Smiths especially Lynn for a wonderful time.

Stayed November 2013, traveled as a couple
Helpful?
2 Thank Michele N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, December 6, 2013
Michele, reading your review makes me want to check into one of my own rooms, eat chocolate, drink champagne and just have a merry old time. absolutely superb post, thanks very much. Lyn will also be delighted with the personal mention, cheers. Darren
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (296)
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English first
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 21, 2013

We got married in The Old Blacksmiths Shop and had a very small reception (4 people) and two nights stay in the Smiths Hotel. If you are thinking of booking a wedding here I would book without hesitation. Our whole experience from arriving to leaving was so fantastic we didn't want to leave. The wedding planner and all staff at the hotel couldn't do enough for us such fantastic customer service. The hotel is modern, clean, warm and inviting and the food is excellent. Thank you so very much to all the staff for making our wedding, reception and our stay with you so special and one we will remember always.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Lilly0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, December 6, 2013
Lilly, great review. You didn't have to leave, we would happily have let you stay for as long as you wanted, no problem. all the very best to you and I look forward to a quick return. Best regards Darren
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Bath, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 19, 2013

Lovely staff, lovely food, great location, I would recommend it to anyone if thinking of getting married at Gretna. Very helpfull in making arrangements. Nothing too much trouble. Visit W Glendinning and son in Annan for kilts etc. Fitted me out 2 hours before the wedding. Lovely chap. Stayed open over lunch for me and was very reasonably priced. Way cheaper than the outlet over at the blacksmiths. 01461 202763

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dannybook45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, December 6, 2013
Cheers for the post Danny, much appreciated, best regards Darren
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Dundee, United Kingdom
1 review
Reviewed November 18, 2013

We got married at The Famous Blacksmith's shop and had our reception and two nights stay at the hotel. Throughout the whole wedding planning process, the staff were constantly helpful and dealt quickly and happily with any queries we had. They made the process as relaxed as possible. Ours was a package offer yet every aspect of our wedding was given excellent care.

Staying at the hotel itself was a lovely experience. The bar had a great atmosphere, good variety of drinks and very tasty food. We stayed in the Rose Suite and were over the moon with the room. The view from the large balcony was gorgeous. The bathroom was wonderful, a large double ended bath, colour changing lights to set a nice mood and two sinks - perfect for the bridal party getting ready in the morning. The shower was easy to use and roomy too. The bed was comfy as were the chairs in the living room area. The inclusion of a dining table and chairs was a nice surprise too. There were certainly no complaints with regards to the cleanliness of the room, it was spotless. The hotel was lovely and quiet, making us wonder if the rooms were soundproofed, making it a very serene atmosphere and making us feel as though we were the only two in the whole place at times. We ordered room service whilst there too, which was quick, delicious, not too expensive and the staff were happy to help. There was a fridge in the room too which was very handy.

As for our wedding reception, we were also made very happy. The staff were quick to help, very polite and thorough. The hotel were kind enough to upgrade our room due to there being less bookings that day, giving us a larger room with a dance floor. The staff were also very helpful in accommodating our guests and their requests. The only teeny tiny complaint I would have is that the hotel seemed surprised when we and the guests arrived back there for the reception, however they dealt with the situation very well and more than made up for it. The food was spectacular, our menu being vegetable soup as a starter, roast chicken for the main and sticky toffee pudding for the pudding. All three courses were delicious and very generous portions - so much so that I didn't even come close to finishing them! The snack buffet later in the evening (bacon rolls, sausage rolls and chips) was amazing too. Our flower girl was 1 year old and the staff were quick to offer extra attention if needed with regards to catering needs, high chairs, etc. At the end of the night, the staff happily allowed us to push the tables together too.

Overall, we were amazed by the service and are dying to return. We are already half-planning a renewal of our vows just as an excuse to relive the experience!

Room Tip: We stayed in the Rose suite and the view was lovely. However, the double rooms are lovely too as man...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Kirsty N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, December 6, 2013
Thank you Kirsty , what an exceptional review. Good to hear everything went so well for you and you enjoyed the hotel so much. I very much look forward to your return. Regards Darren
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Abergele
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 14, 2013

I stayed at Smith's hotel for my friends wedding in June. The rooms were nice, clean and tidy. The restaurant was very good and was very comfortable to sit down and chill out with a few beers later.

The outside looked a little bit like a travel lodge and was probably overpriced but this was because it is a popular wedding venue.

I was a little disappointed to find out there were no leisure facilities as we were told there was on their website.

The wedding reception room was fantastic and we had a great weekend to celebrate our friends wedding.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, November 18, 2013
Thanks for the review Michael, glad you enjoyed your stay with us. We don't unfortunately have leisure facilities, this is correct, I'm not quite sure where you would have seen this as it definitely isn't on our website. anyways, thanks again for the post, appreciate it. Best regards Darren
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Ripley, United Kingdom
1 review
Reviewed November 12, 2013

We recently stayed at Smiths hotel and they arranged our marriage at The Blacksmiths Shop.We thoroughly enjoyed the whole thing.The hotel room was excellent,very clean with everything we needed for a comfortable stay.Our meals were also to an excellent standard and the staff were all friendly and helpful.We can't find any faults with this hotel and would highly recommend a stay there.We enjoyed it so much we were reluctant to leave.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, November 18, 2013
Thank you Barbara. "Absolutely Outstanding" is a headline I could read over and over again, you're so kind. Now the winter is setting in we've tried to "mood" the hotel (especially the suites) out a little, a few candles, the correct cosy lighting and music so as to create such a feeling as you've described - a reluctance to leave. don't leave it too long until your next visit , we'd love to see you back. Best regards Darren
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Lincoln, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2013

Just returned from smiths hotel, we went to get married in the blacksmiths shop,and had the Stay and Marry package) the whole experience from start to finish was amazing, our room (we had the Rose Suite) was superb, champagne, chocolates, flowers everything was perfect. We ate in the bar on our first night and the food was lovely and plentiful. The hotel and staff were absolutely fantastic and made our wedding stay very memorable. Thank you again

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 24pollyperkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, November 18, 2013
Thanks for the post Polly, great feedback. We have just this week finished a few alterations to the Rose Suite, it is now papered all round giving it an extra cosy , luxurious feel - It seems as though you're going to have to come back and enjoy it all over again. all the best Darren
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Additional Information about Smiths at Gretna Green Hotel

Property: Smiths at Gretna Green Hotel
Address: Gretna Green DG16 5EA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Gretna Green
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
Number of rooms: 50
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Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland

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