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“A night to savour”
Review of Cally Palace Hotel

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Cally Palace Hotel
Certificate of Excellence
Edinburgh
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A night to savour”
Reviewed July 21, 2008

We stayed a Sunday evening in sunny July. Our arrival was greeted with a friendly receptionist. We had a very large room overlooking the gardens which was very clean. Dinner was not intrusive, we had the piano playing in the background and the evening was finished in the lounge. Overall staff were professional every time we past them, greeting us and inquiring how our day was. The hotel is very well maintained along with the gardens which are a wonderful to work aound.

  • Liked — the gardens
  • Disliked — only having one night to spend there.
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ianmatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London
1 review
Reviewed July 2, 2008

This is a Hotel that obviously understands the meaning and value of hospitality in it's truest sense. On our arrival in the oppulent reception area we recieved the warmest of welcomes before bieng shown to our room which was beautifully appointed and full of natural day light due to the massive bay windows, Lovley bathroom also! A short stroll around the imaculatley kept and stunning grounds is the perfect way to work up an appetite. Dinner was fantastic, an amazing array of dishes crafted from local produce certainly do not dissapoint but the service was the real highlight, perfectly mannored waiting staff provide friendly, efficcient service and are obviously very well trained. Agreat nights sleep in our luxurious king size bed was perfectly complimented with an invigorating morning swim in the pool before breakfast which was a delight, a well cooked breakfast and lots of beautiful fresh fruit served again by the highly competent restaurant team made our stay a truly memorable one.

The Cally Pallace is true testiment to the way that hospitality should be, Robert McWhir the General Manager was the model of courteousy and with his team of friendly, well trained staff around nothing seemsto be too much trouble. We will definatley return the next time we are in Scotland.

  • Liked — Perfect Service
  • Disliked — Only stayed for one night
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank And0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Burton, Yorkshire
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2007

Having travelled through heavy traffic for 3 hours it was a huge relief when we finally arrived at the 'Cally Palace Hotel'. The entrance with the reception was beautiful - at the top of the stairs were 2 hugh pillars which filled the room with an oldish feeling !! The receptionist were very helpful and smiled constantly which is exactly what you like to see these days. The rooms were elegant and not too cluttered with furniture - we also noticed that they were very spacious and you were given quite a bit of room to spread out - good for bigger families. They were also very clean. Dinner was lead by head waitress Janet a very friendly and relaxed member of staff who never seemed to stop moving. The waitresses and waiters of the dining room knew what they were doing - we were very impressed when we asked a young waitress what some of the ingredients used in the dishes were - pesto had 5 basic ingredients: basil, olive oil, garlic, parmesan shavings, pine nuts. This was said without any hesitation - what can we say impressive at the least !! The Cally recently welcomed a new manager a very helpful and friendly chap called Robert McWhir. He tended to tables and chatted to a few - he seemed to get involved alot with the running of the dining room which was great to see. His assistant a beautiful and talented girl also helped throughout out the dining service and was still going when we left. She was very helpful and helped the waiters and waitresses with the food. The actual food we received that night was exquisite - it was served on the plates in a most attractive way and the service was the most fast and efficient we have seen in some time. The Cally also had a swimming pool, golf course, gym and therapy suite. We only really used the golf course throughout our stay and so we did not have time to use any of the other facilities but they all looked magnificant. To conclude the Cally was very enjoyable for us and we thoroughly enjoyed our stay. Gatehouse of Fleet is a very quiet town with hills and lots of countryside and there are alot of attractions to visit as well.

  • Liked — The Staff
  • Disliked — Nothing
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank packardbelll2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 28, 2007

Spent one night in late September in order to break our journey to the ferry at Stranraer. Grounds and architecture were impressive, however the decor was tired, rather like the other guests. We were the youngest there by a long stretch (my husband is in his mid-forties!). Staff were helpful and courteous but lacked considerable professionalism. Our room was spacious but lacked any heat. The 'double' bed consisted of two aged, worn out single beds juxtaposed. There was one sheet and a perforated type blanket and counterpane, which reminded me of my mother-in-law's guest room. Stained lineoleum on bathroom floor and a generous growth of mildew on the shower cubicle made us wonder where the star rating came from. Dinner was lack lustre. It is strange that there is a formal dress code for men to ingest food of this standard. Breakfast in particular was poor.

  • Liked — good architecture, nice grounds
  • Disliked — sixties timewarp
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank s123485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 1, 2007

From the moment of entering the picturesque grounds to the moment of departure one can only marvel at the overall experience. The efficiency at reception was supported by the manager who carried some of our bags to the room. The room was spacious, luxurious and clean. The view from the room overlooking the first tee of the golf course was stunning. The standard of food starting with breakfast was filling and of a very high quality. The evening menu while not exstensive was of a superior quality. The wine list was exstensive and reasonably priced, nothing was to much trouble the wine waiter ensured our white wine was served at the temperature we desired. The leisure facilities are a useful addition particularly after a round of golf. The manager asked us if there were any improvements that could be made at the time our comment was with difficulty, on reflection perhaps a form of entertainment in the bar of an evening. Would highly recommend to anybody.
Would go again.

  • Liked — The overall high standards
  • Stayed March 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tralleeraces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 3, 2006

I spent a wonderful weekend at this hotel and although the weather was cold the staff certainly weren't. The standard of service was superb and nothing was too much trouble.
The addition of the gym is great news and we enjoyed making full use of the facilities.
Unlike other reviewers I found the bedrooms up to a four star standard and the bed particularly comfortable.
The restaurant had an interesting menu and the food can only be described as superb.
I really can't recommend this hotel enough.

  • Liked — Staff attentiveness
  • Disliked — Nothing it was great
  • Tips/Secrets — Great 18 hole golf course in the hotel grounds
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank McCloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 5, 2006

Having just stayed at the Cally Palace for two days we were most disappointed that this Hotel does NOT rate its four star status, the hotel is very dated and old, the furnishings are well past their sell by date and the rooms are very shabby ,friends of ours also stayed at the same time as us and their curtains were not hung onto the rail properly and some hooks were missing .The rooms were very old fashioned and had sheets and blankets on the odd single beds we had in our room.
The position of the Hotel is excellent in its own grounds, but the place needs a vast amount of money spending on it.

The Restaurant employed some pleasant staff, who were helpful but the food was very sparse to say the least.

We would NOT return to this hotel.

  • Liked — Nothing
  • Disliked — Everything
  • Tips/Secrets — Dont go
  • Stayed November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Crag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cally Palace Hotel

Property: Cally Palace Hotel
Address: just outside Gatehouse of Fleet, Gatehouse of Fleet DG7 2DL, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gatehouse of Fleet
Amenities:
Fitness Center with Gym / Workout Room Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Gatehouse of Fleet
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cally Palace Hotel 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Cally Hotel Palace
Hotel Cally Palace
Cally Palace Hotel Gatehouse Of Fleet, Scotland

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