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“Really lovely stay”
Review of Murray Arms

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Murray Arms
Kirkby Lonsdale, United Kingdom
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Really lovely stay”
Reviewed October 21, 2007

I booked this hotel for one night before I read the reviews on Trip Advisor. I was a little worried...I shouldn't have been. We had an excellent stay. Yes, the decor is a little dated but it does contribute to the atmosphere of the place. All the staff were very friendly. The food was wonderful ( service a little slow but they were very busy and the pleasantness of the restaurant staff made up for any shortfall).
We took our dog and he was made very welcome, with chews and a towel for him to use!
I would definately return.

  • Liked — Take dogs
  • Disliked — Slightly dated
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank tracyhhblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    19
    37
    23
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    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Westminster
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2007

Outstanding service overwhelming attitude around the place. Excellent customer service from all but one very rude Eastern european chef chap who actually told me where to go when i enquired as to whether room service was available and appeared very aggressive when confronted as to his attitude and i felt very aggrieved. Except for this i enjoyed my stay enormously even though the place smells like rabbie burns actually died there and was left under floor of dining room during warm weather. FANTASTIC HOLIDAY

Stayed September 2007
Helpful?
1 Thank RodneyChang34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull,East Yorkshire
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 3, 2007

Had a great four day break at the Murray Arms hotel, the food was exellent as was the service, the staff were very pleasant and helpful .
The rooms were clean and tidy albeit a tad dated but that added to the atmosphere of the place.
It was our second visit there and our third will be in Sept this year.

  • Liked — Friendly staff, Food, reasonable prices.
  • Disliked — Rooms need updating
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank nippertx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 15, 2007

This hotel was very overpriced although the food was good-rooms need refurbished -manager was totally unapproachable when we complained about dirty sheets-definately would not go again

  • Liked — Food
  • Disliked — Unfriendly
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Leedslot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ersSWScotland, Hotel Manager at Murray Arms, responded to this review, May 1, 2007
I was very concerned to read this review as i personally have not spoken to anybody about the cleanliness of their rooms in the last 6 to 8 months and neither has my assistant manager. We have been steadily improving the service and food and receiving better and better comments since we took over the Hotel in November 2005.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gatehouse of Fleet hotels

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scotland
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 9, 2006

went to this hotel for sunday lunch after reading latesr review,i am afraid i cannot agree that its a true taste of scotland,set menu was a very reasonably priced.food was well presented but what i would discribe as superior pub standard. staff where competent.the hotel is very dated and tired in appearence.could do with a decorative make over.

Stayed September 2006
Helpful?
3 Thank ronisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
home base
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 3, 2006

on arrival we were met by the most friendly of staff, they were very helpful with a very good attitude. That evening we went for dinner in the restaraunt [a choice of two] i can only say the food was excellent with a good choice, the service was faultless all the staff smile and speak in a very friendly manner.
The room was clean and comfortable althought the decor was a little dated.The exterior of the hotel looked a little shabby but just goes to show never judge a book by its cover. I would definately return to this hotel.

  • Liked — The food
  • Disliked — The dated decor in the room?
  • Tips/Secrets — if you are on a diet this is not the place to go
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stockportman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 18, 2006

Hard to know where to start, carpet in the bedroom looked like the night after a messy student party, horrible fishy smell throughout the hotel on one day, breakfast absolutely dire - they could not poach an egg even on the second attempt, chairs in dining room look like they have been thrown out of an old folks home. The only redeeming feature is its a lovely town, the staff are friendly (and there are lots of them) if hopelessly unmanaged. I would have complained to the manager but there wasnt one !

This hotel is simply not worth the rate they are charging.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Murray Arms

Property: Murray Arms
Address: High Street, Gatehouse of Fleet DG7 2HY, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gatehouse of Fleet
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Gatehouse of Fleet
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Murray Arms 2*
Number of rooms: 13
Reservation Options:
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Also Known As:
Murray Arms Gatehouse Of Fleet, Scotland

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